Virtual Port; Virtual Port Used For Virtual Extension; Virtual Port Used For Floating Hold - Panasonic DBS576 Technical Manual

Section 700 - Operation
• If Automatic Call Routing is enabled, the MCO access code (9 by default) automatically
accesses the Automatic Route Selection (ARS) features.

Virtual Port

Description
Virtual ports are not physical ports in the System. They are phantom or simulated ports used in the
System to support:
• Virtual extension ringing
• Virtual floating hold
Up to 96 virtual ports may be assigned per cabinet.

Virtual Port used for Virtual Extension

You can assign an actual extension number to a virtual port. You can then assign the extension number
as any actual extension (incoming call settings and types, Station Class of Service (COS), tenant
group, pickup group, etc.). You can also assign the virtual port to an FF key on one or more telephones
and set to ring. Any call directed to the virtual port extension number will ring the assigned
telephone(s).
Virtual extensions provide a mechanism for ringing multiple phones simultaneously. For instance, a
Direct Inward Dialing (DID) entry can only be set to ring to one extension number. However, if the
DID is set to ring a virtual extension and the virtual extension is assigned to ring keys on multiple
extensions, the DID will ring the multiple extensions.
Hardware Requirements
• N/A
Related Programming
• N/A
Considerations
• N/A

Virtual Port used for Floating Hold

You can assign a virtual port that is not assigned an extension number to be used for floating hold. The
virtual port is assigned to an FF key. Calls can then be placed on hold on the virtual port FF key. Any
extension that is assigned the same virtual port FF key can then pick up the held call.
This can be used like a system park feature.
Hardware Requirements
• N/A
Related Programming
• N/A
Considerations
576-36-700 DBS 576 (USA) issued October 2000
Chapter 3. System Features
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