Station Message Detail Recording - Panasonic DBS576 Technical Manual

Section 700 - Operation

Station Message Detail Recording

Description
Station Message Detail Recording (SMDR) provides detailed call records of outgoing calls. SMDR
records can be output to a printer or an external call accounting system.
Various types of information are reported on the SMDR record and each type of information occupies
a set position in the SMDR format (See Figure 2 on page 3-56.) One type of information is the
"condition code" which occupies the first position in the output format. This code specifies what type
of call was made or received (e.g., DISA Incoming call [S] or Closed Numbering call [W]). However,
condition codes are prioritized, and the type of call determines what code is displayed.
The following tables shows the priority of condition codes for outgoing calls and incoming calls.
Table 3-5. Priority of outgoing call condition codes
Priority
Highest
2nd
3rd
4th
Lowest
For example, an outgoing call is an LCR Outgoing call (L) but it is also a transferred call. The SMDR
data condition code will be T to indicate that the call was an Outgoing Transfer. (A transferred call's
condition code takes precedence over the type of call - LCR Outgoing call [L].)
Table 3-6. Priority of incoming call condition codes
Priority
Highest
2nd
Lowest
For example, an incoming call is a DID/DDI Incoming call (D), but it is also a transferred call. The
SMDR data condition code will be t to indicate that the call was an Incoming Transfer call. (A
transferred call's condition code takes precedence over the type of call - DID/DDI Incoming call [D].)
576-36-700
Condition
Code
T or H T = Outgoing Transfer Call
H = Outgoing Hold Call
F F = Call Forward Outside Call
W W = Closed Numbering Call
L L = LCR Outgoing Call
O O = Outgoing Call
Condition
Code
h or t h = Incoming Hold
t = Incoming Transfer
D, N, or S D = DID/DDI Incoming Call
N = Network Incoming Call
S = DISA Incoming Call
I or A I = Incoming Call
A = Abandoned Call
DBS 576 (USA) issued October 2000
Chapter 3. System Features
Description
Description
3-55