Trunk Queuing - Panasonic DBS576 Technical Manual

Section 700 - Operation
• FF5-2: MCO Trunk Group (Outbound)
• FF7: ARS/TRS
Considerations
• The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be
divided into 99 different trunk groups.
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 2. MCO Trunk Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1. Lift the handset.
2. Enter a trunk access code.
3. Enter the Callback Request code (default = 3).
4. Replace the handset.
5. Wait for the Trunk Callback alert tone.
576-36-700
Trunk Access Code
9
81
82
83
84
Action
DBS 576 (USA) issued October 2000
Chapter 7. SLT Features
Result
Intercom dial tone
Busy tone
7-43