Trunk Queuing - Panasonic DBS576 Technical Manual

Section 700 - Operation
2. Enter the trunk access number (9 or 81-84). (See Table 5-7.)
3. Dial the phone number.
Hardware Requirements
• N/A
Related Programming
• FF1-3: MCO Access
• FF1-2: Dial Plan
• FF5-2: MCO Trunk Group (Outbound)
• FF7: ARS/TRS
Considerations
• The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be
divided into 99 different trunk groups.
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 5-7. MCO Trunk Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.
576-36-700
Action
Trunk Access Code
9
81
82
83
84
DBS 576 (USA) issued October 2000
Chapter 5. Key Telephone Features
Result
• Outside dial tone
• CO XXX displays (where XXX = trunk
number)
Dialed phone number displays
5-97