Airvantage Management Service - Sierra Wireless AirLink ES440 User Manual

ALEOS 4.4.0 Software Configuration User Guide
Error message
Communication Failure Errors
[HTTP] Initialization error
[HTTP] Unsupported protocol
[HTTP] Failed initialization
[HTTP] URL using bad/illegal
format or missing URL
[HTTP] Couldn't resolve host
name
[HTTP] Couldn't connect to
server
[HTTP] Timeout was reached
[HTTP] Server returned nothing
(no headers, no data)
[HTTP] Unrecognized or bad
HTTP Content or Transfer-
Encoding
346
To correct the problem:
1. Click OK.
2. Select a radio module firmware file for the radio module in the AirLink device
you are updating and click update. (To check which radio module is in your
device, in ACEmanager, go to Status > About.)

AirVantage Management Service

I don't understand the message that appears in the Status field in the
Services > AVMS page.
The error messages in the Services > AVMS > Status field can be due to a
communication failure, a problem with the AVMS server, or a failure when parsing
a valid AVMS server response. The following table describes the error messages
and the corrective action.
Meaning
The transfer object could not be
initialized.
The AVMS server URL protocol is
not supported.
The transfer library could not be
initialized.
The AVMS server URL is missing or
not properly formatted.
The AVMS server URL could not be
resolved.
Connection to the AVMS server
URL failed.
The transfer timeout (equal to the
communication period if defined or
5 minutes) expired.
No data was received from the
AVMS server.
The AVMS server HTTP response
contains a malformed content or
transfer-encoding header field.
Corrective action
a
Contact AVMS support .
In ACEmanager, check the AVMS URL in the
Service > AVMS > Server URL field. The default
value is http://na.m2mop.net/device/msci/com.
a
Contact AVMS support .
In ACEmanager, check the AVMS URL in the
Service > AVMS > Server URL field. The default
value is http://na.m2mop.net/device/msci/com.
In ACEmanager, check the AVMS URL in the
Service > AVMS > Server URL field. The default
value is http://na.m2mop.net/device/msci/com.
Also check the cellular connectivity.
In ACEmanager, check the AVMS URL in the
Service > AVMS > Server URL field. The default
value is http://na.m2mop.net/device/msci/com.
Also check the cellular connectivity.
Check cellular connectivity.
Check cellular connectivity.
a
Contact AVMS support .
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