Sierra Wireless AirLink GX450 Hardware User's Manual

Sierra Wireless AirLink GX450 Hardware User's Manual

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AirLink GX450
Hardware User Guide
4114008
Rev 11

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Summary of Contents for Sierra Wireless AirLink GX450

  • Page 1 AirLink GX450 Hardware User Guide 4114008 Rev 11...
  • Page 2 Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless product, or for failure of the Sierra Wireless product to transmit or receive such data.
  • Page 3 Sierra Wireless product. Patents This product may contain technology developed by or for Sierra Wireless Inc. This product ® includes technology licensed from QUALCOMM .
  • Page 4: Table Of Contents

    Introduction to the AirLink GX450 ........
  • Page 5 Configuring AirLink GX450 Gateways ........
  • Page 6 AirLink GX450 Hardware User Guide AC Power Adapter (Black Connector) ........65 AC Power Adapter Input .
  • Page 7: Introduction To The Airlink Gx450

    ALEOS embedded software and the AirLink Management Service (ALMS) gateway management platform. Introduction The AirLink GX450 gateway is a compact, intelligent and fully-featured cellular (4G LTE) gateway that provides real-time wireless capabilities for fixed and mobile applications such as: •...
  • Page 8: Gateway Description

    AirLink GX450 Hardware User Guide Gateway Description Front Panel The front panel has the following indicators and controls: LEDs Reset Button Figure 1-1: GX450 Front Panel • LEDs – These show the gateway’s operating status. The LEDs are described in detail LED Operation on page 30.
  • Page 9 • GPS Antenna Connector – This connects an optional GPS antenna to the gateway. (SMA connector) Note: The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity. • Diversity/AUX Antenna Connector – This connects an auxiliary antenna to the gateway for backup reception capability.
  • Page 10: X-Cards

    GPS Store and Forward • Packet Level Diagnostics • Gateway Management & Control Sierra Wireless has two tools for monitoring and configuring AirLink GX450 gateways: • ACEmanager—A web-based configuration tool for configuring a single AirLink gateway • AirLink Management Service (ALMS)—A cloud-based gateway management service for monitoring and configuring fleets of AirLink gateways GX450 gateways also accept AT Commands.
  • Page 11: Acemanager

    Over-the-air (OTA) firmware upgrades for all of your AirLink gateways with a single operation To connect with ALMS, see Configuring with AirLink Management Service on page 46. For more information on ALMS, call your Sierra Wireless Partner or visit: www.sierrawireless.com/ALMS. Accessories Included with AirLink GX450 •...
  • Page 12: Warranty

    AirLink GX450 Hardware User Guide Warranty The GX450 has a 3 year standard warranty, with an optional 2 year warranty extension. Rev. 11 July 2019 4114008...
  • Page 13: Installation And Startup

    If used, a straight-through 9-pin connection cable for the RS-232 port • Power cable, either the DC cable or AC cable ordered from Sierra Wireless or your own custom-made cable Note: Custom-made cables must incorporate strain relief and use the correct type of power connector to prevent intermittent connection to the gateway.
  • Page 14: Installing The Sim Card

    AirLink GX450 Hardware User Guide Installing the SIM Card The GX450 gateway requires a SIM card. If the SIM card has not already been installed by your Mobile Network Operator, install the SIM card before installing or connecting any external equipment or power to the AirLink gateway.
  • Page 15: Installing The Sim Card-No X-Card Present

    Installation and Startup Installing the SIM Card—No X-Card present 1) Remove the four screws attaching the cover. Save the screws for reinstallation. 2) Remove the cover. 3) Slide the SIM card into the SIM card holder. Note the direction of notched corner of SIM card for proper alignment.
  • Page 16: Installing The Sim Card-Wi-Fi X-Card Present

    AirLink GX450 Hardware User Guide Installing the SIM Card—Wi-Fi X-Card present Important: Failure to follow these instructions carefully may damage the X-Card and void the warranty agreement. To install a SIM card in a GX450 gateway with a Wi-Fi X-Card installed: 1.
  • Page 17 Installation and Startup Wi-Fi SMA antenna Figure 2-3: Tilting the cover (Wi-Fi X-Card installed) 4. Continue to slide the cover horizontally until it clears the SMA antenna connector. Figure 2-4: Removing the cover (Wi-Fi X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used later. 6.
  • Page 18 AirLink GX450 Hardware User Guide Note the direction of notched black gasket corner of SIM card for proper alignment. Figure 2-5: Inserting the SIM card (Wi-Fi X-Card installed) 7. Ensure the black gasket is in place at the base of the SMA antenna connector.
  • Page 19: Installing The Sim Card-I/O X-Card Present

    Installation and Startup 10. Place the lock washer onto the SMA antenna connector and move it to the back of the connector, so it is touching the decorative black cover. 11. Install, then tighten the nut with a 5/16" or 8 mm socket torque wrench to a torque specification of 8in-lbs (0.9 N-m).
  • Page 20 AirLink GX450 Hardware User Guide Figure 2-8: Tilting the cover (I/O X-Card installed) 4. Continue to slide the cover horizontally until it clears the serial port. Figure 2-9: Removing the cover (I/O X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used again.
  • Page 21 Installation and Startup Note the direction of notched corner of SIM card for proper alignment. Figure 2-10: Inserting the SIM card (I/O X-Card installed) 7. Install the decorative black cover: a. Line up the serial port with the hole in the cover. b.
  • Page 22: Installing The Sim Card-Dual Ethernet X-Card Present

    AirLink GX450 Hardware User Guide screw nuts Figure 2-11: Replacing the screws and nuts (I/O X-Card installed) Installing the SIM Card—Dual Ethernet X-Card present Important: Failure to follow these instructions carefully may damage the X-Card and void the warranty agreement.
  • Page 23 Installation and Startup 2. Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the Ethernet ports, being careful not to damage the rubber gasket. Figure 2-13: Tilting the cover (Dual Ethernet X-Card installed) 3.
  • Page 24 AirLink GX450 Hardware User Guide Note the direction of notched corner of SIM card for proper alignment. Figure 2-15: Inserting the SIM card (Dual Ethernet X-Card installed) 6. Install the decorative black cover: a. Line up the Ethernet ports with the hole in the cover.
  • Page 25: Mounting The Gx450

    Installation and Startup black gasket around the Ethernet ports Figure 2-16: Replacing the screws (Dual Ethernet X-Card installed) Mounting the GX450 This gateway is not intended for use close to the human body. Antennas should be at Warning: least 8 inches (20 cm) away from the operator. Note: The gateway has a hardened case for use in industrial and extreme environments.
  • Page 26: Vehicle Mounting

    18 AWG or larger connected to one of the mounting holes with the screws and lock washers provided in the supplied mounting kit. Vehicle Mounting The AirLink GX450 gateway must be installed by qualified personnel in accordance with the vehicle manufacturer’s specifications. When installing the gateway in a vehicle: •...
  • Page 27: Antenna Installation

    Installation and Startup Antenna Installation Inadequate antenna separation between the transmit and diversity antennas creates unwanted interactions. This can cause reductions in: • Antenna efficiency • Transmit power • Receiver sensitivity • Data throughput • Radio front-end life span Antenna Separation Recommendations •...
  • Page 28: Antenna Recommendations

    AirLink GX450 Hardware User Guide Table 2-2: Separation Examples for Specific Mobile Network Operator Bands Service Band Mobile Network Country Wavelength () Best Antenna Good Antenna Operator Frequency (mm) Separation (mm) Separation (mm) (1/2 ) (1/4 ) (MHz) Verizon 401.8665657 AT&T...
  • Page 29: Mounting The Gps Antenna

    Installation and Startup Mounting the GPS Antenna Mount the antenna where it has a good view of the sky such as on the roof, the dashboard or the rear panel. It should see at least 90º of the sky. Cellular antenna GPS antenna AirLink GX gateway (not to scale)
  • Page 30: Led Operation

    AirLink GX450 Hardware User Guide For information on configuring the GX450 gateway, see Configuring AirLink GX450 Gateways on page 44. LED Operation Power-up and Reboot On power-up or reboot, all LEDs turn red, then amber, then green. They then go through a blinking sequence that ends with the Power LED green and all the other LEDs off.
  • Page 31 Installation and Startup Table 2-3: LED Behavior Color / Pattern Description Network Solid Green Connected to an LTE network Flashing Amber / Green Network Ready—No LTE service available Flashing Green Network Ready—WAN over Wi-Fi (gateway in Wi-Fi client mode) (3 sec. on / 1 sec. off) Flashing Green Network Ready—Roaming (LTE service available) (1 sec.
  • Page 32: Connecting A Dc Power Cable

    AirLink GX450 Hardware User Guide Ethernet LEDs Connection speed Activity Figure 2-19: Ethernet LEDs The Ethernet connector has two LEDs that indicate speed and activity. When looking into the connector: • Activity— The right LED is solid amber when a link is detected (the cable is plugged in) and blinks when there is activity.
  • Page 33: Fusing

    Installation and Startup Fusing For DC installations, Sierra Wireless recommends fusing the power input using a 2.0 A fast-acting fuse. Install the fuse on the positive line, as shown in Figure 2-20 on page 34. For vehicle installations, use an automotive fuse.
  • Page 34 Note: If you do not connect pin 3 to the ignition, you MUST connect it to the positive terminal of your power supply or battery. If you are using a Sierra Wireless AC adapter, the connection is inside the cable.
  • Page 35 Installation and Startup Pin 4 (General Purpose I/O) This pin is a digital input/output (green wire on DC cable). Pin 4 either: • Monitors digital inputs and outputs • Drives a relay It has a maximum rating of 30 V and 50 mA sink current. The pin is user programmed. For information on configuring Pin 4 (Digital Input/Relay Output 1 in ACEmanager) refer to the ALEOS Software Configuration User Guide.
  • Page 36: Serial Port

    AirLink GX450 Hardware User Guide AirLink GX gateway 3.3 V Voltage supply 51 k internal pull up Flyback diode I/O Circuit Pin 4 is normally at 3.3 V, but is pulled low External Solenoid/Relay Circuit when activated. (Exact voltages and configuration depend on the actual system design.)
  • Page 37: X-Cards

    They are configurable with ACEmanager and more information is available in the ALEOS Software Configuration User Guide, which is available for downloading from the Sierra Wireless web site. The available X-Cards are: •...
  • Page 38: Wi-Fi X-Card

    AirLink GX450 Hardware User Guide Wi-Fi X-Card This card adds Wi-Fi capacity to the gateway using the 802.11b/g/n standard. It has the following modes: • Client Mode where the gateway uses a Wi-Fi client connection to connect to an access point, rather than acting as an access point (AP) •...
  • Page 39 Installation and Startup An optional 2-meter 15-pin I/O breakout cable (pn 2000424) for use with the I/O X-card is available from distributors. Table 2-6: I/O 15-Pin Connector Pin Description Name Description Wire color (on optional I/ O X-Card breakout cable) Transmit Data White/Black Clear to Send...
  • Page 40 AirLink GX450 Hardware User Guide AirLink GX gateway 2.8 V 51 k internal Contact closed pull up Digital 0 0 VDC to 1.2 VDC Contact Contact open I/O Circuit Digital 1 2.2 VDC to 30 VDC Ground Examples: Door opening/closing, valve opening/closing, ignition on/off, tow bar up/down, empty/full container.
  • Page 41 Installation and Startup I/O X-Card Digital I/O Input Pins Pins 3, 4, 11 and 12 are programmed in ACEmanager to monitor inputs, respond to certain types of events or trigger a digital output. They behave exactly like the Digital I/O (pin 4) on the power connector as described in Connecting a DC Power Cable page 32.
  • Page 42: Dual Ethernet X-Card

    AirLink GX450 Hardware User Guide AirLink gateway configured in ACEmanager to send an email when storage tank is Level Full Storage tank almost empty (5 V on pin) Sensor output level sensor voltage = 20 V Analog voltage input Storage...
  • Page 43 Installation and Startup • Modbus applications • Low Resolution MMS (MultiMediaStreaming using mms://) applications • Message Queuing Telemetry Transport (MQTT) applications • Low Resolution Video surveillance applications Configuring Dual Ethernet X-Card Ports When your GX450 gateway has a Dual Ethernet X-Card installed, you can configure the additional Ethernet ports as Ethernet 2 and Ethernet 3 on the ACEmanager LAN >...
  • Page 44: Configuring Airlink Gx450 Gateways

    3: Configuring AirLink GX450 Gateways This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX450 gateway. Connection Ports You can connect to the gateway’s: • USB port (Micro AB) • Ethernet port (RJ-45) • Serial port (9-pin RS-232) USB Port The USB port can be either a Virtual Ethernet port or a Virtual serial port.
  • Page 45 Configuring AirLink GX450 Gateways 4. Click Log In. The ACEmanager Status > Home page appears. Figure 3-2: ACEmanager Status > Home page 5. If the gateway does not automatically connect to the network: a. Check the Network State field. It should say “Network Ready”. If it says “No SIM or Unexpected SIM”, check that the correct SIM card is inserted.
  • Page 46: Configuring With Airlink Management Service

    AirLink GX450 Hardware User Guide Figure 3-3: ACEmanager: WAN/Cellular To configure the gateway using ACEmanager, refer to the ALEOS Software Configuration User Guide, available for download from source.sierrawireless.com. After the GX450 gateway is connected and configured, you can save the configuration as a template to the configuration PC and then apply this template to subsequent GX450 gateways.
  • Page 47: Configuring With Amm

    If you require a network management solution deployed in your data center, contact your Sierra Wireless Partner for a demonstration of AMM capabilities. Configuring with AT Commands You can also configure GX450 gateways using AT commands over the RS-232 serial port or the USB port (configured as a virtual serial port).
  • Page 48 AirLink GX450 Hardware User Guide Recovery mode enables you to update the ALEOS software and return the gateway to working order. (For details, refer to the ALEOS Software Configuration User Guide— Gateway Configuration chapter.) To enter Recovery mode manually: •...
  • Page 49: Airlink Gx450 Specifications

    4: AirLink GX450 Specifications RF Specifications Radio Frequency Bands Table 4-1: GX450 North America—MC7354 Radio Band Frequency Technology Generic Verizon AT&T Sprint Wireless Band 2 Tx: 1850–1910 MHz   (1900 MHz) Rx: 1930–1990 MHz    Band 4 (AWS) Tx: 1710–1755 MHz...
  • Page 50 AirLink GX450 Hardware User Guide Table 4-1: GX450 North America—MC7354 (Continued) Radio Band Frequency Technology Generic Verizon AT&T Sprint Wireless HSPA Band 1 Tx: 1920–1980 MHz     (2100 MHz) Rx: 2110–2170 MHz     Band 2 Tx: 1850–1910 MHz...
  • Page 51: Radio Module Conducted Transmit Power

    AirLink GX450 Specifications Table 4-2: GX450 International—MC7304 (Continued) Radio Band Frequency Technology Generic Telstra HSPA   Band 1 (2100 MHz) Tx: 1920–1980 MHz Rx: 2110 –2170 MHz Band 2 (1900 MHz) Tx: 1850–1910 MHz   Rx: 1930–1990 MHz ...
  • Page 52 AirLink GX450 Hardware User Guide Table 4-3: GX450 North America—MC7354 Conducted Transmit Power Band Conducted Tx Notes Power (dBm) UMTS Band 1 (IMT 2100 12.2 kbps) +23±1 Connectorized (Class 3) Band 2 (UMTS 1900 12.2 kbps) Band 4 (AWS 1700/2100 12.2 kbps)
  • Page 53: Host Interfaces

    AirLink GX450 Specifications Table 4-4: GX450 International—MC7304 Conducted Transmit Power (Continued) Band Conducted Tx Notes Power (dBm) UMTS Band 1 (IMT 2100 12.2 kbps) +23±1 Connectorized (Class 3) Band 2 (UMTS 1900 12.2 kbps) Band 5 (UMTS 850 12.2 kbps) Band 6 (UMTS 800 12.2 kbps)
  • Page 54 AirLink GX450 Hardware User Guide Events Reporting • Event Types: · Digital input · GPS/AVL · Network parameters · Data usage · Timer · Power · Gateway temperature • Report/Action Types: · SMS · Email · SNMP trap · Relay output ·...
  • Page 55 AirLink GX450 Specifications Power Consumption Table 4-5: GX Series gateway power consumption (without X-Card) AirLink GX Series Gateways (no X-Card installed) Maximum current draw at 12 V Typical current draw at 12 V 0.45 A Low Power Mode current draw at 12 V...
  • Page 56 AirLink GX450 Hardware User Guide Environmental Specifications • Operating temperature: -30°C to +70°C (-22°F to +158°F) • Storage temperature: -40°C to +85°C (-40°F to +185°F) • Humidity: Maximum 95% RH @ 60°C (140°F) Table 4-7: Environmental Test Specifications Category Operational /...
  • Page 57 AirLink GX450 Specifications • 802.11n: · HT20: Channel 1~14 (2412~2484) • Output power—WAN: · 802.11b: typical 16 dBm ± 1.5 dBm · 802.11g: typical 14 dBm ± 1.5 dBm · 802.11n (HT20 and HT40): typical 13 dBm ± 1.5 dBm •...
  • Page 58 AirLink GX450 Hardware User Guide Certifications Certification GX450   PTCRB  CB Scheme  Class 1 Div 2  RCM A-Tick    RoHS  REACH  WEEE  UL 60950  E-Mark (2009/19/EC),  ISO 7637-2 ...
  • Page 59 40.5 mm 1.6 in. 142.0 mm 5.6 in. Figure 4-1: AirLink GX450 Mechanical Specifications (Standard Gateway Shown) The locking power connector housing and the internal wire connector that fits it are: • Tyco micro Mate-N-Lok double row connector housing receptor p/n 794617-4 •...
  • Page 60: Regulatory Information

    Warning: Changes or modifications to this gateway not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Notice for Canadian Users This Class A digital apparatus complies with ICES-003.
  • Page 61: Important Information For North American Users On Radiation Exposure

    Regulatory Information Important Information for North American Users on Radiation Exposure This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the user’s body. This gateway is only to be installed by qualified personnel.
  • Page 62 Directive 2014/53/EU. This product displays the CE mark. The AirLink GX450 is compliant with the RF exposure requirements at 20 cm separation distance specified in EN 62311:2008 and 1999/519/EC for mobile exposure conditions, provided the maximum antenna gain does not exceed the limits given in the table below.
  • Page 63: Notice For Brazilian Users

    WEEE Notice If you purchased your AirLink GX450 gateway in Europe, please return it to your dealer or supplier at the end of its life. WEEE products may be recognized by the wheeled bin label on the product label.
  • Page 64: Accessories

    A: Accessories DC Power Cable (Black Connector) Table A-1: DC Power Cable DC Power Cable Part Number 2000522 Product Release 2016 Components: 1 UL2464 20 AWG × 4 core cable   4 Molex female crimp terminals /AWG 20-24, 250 V, 4 A max, phosphor bronze tin-plated (part number 43030-0001) ...
  • Page 65: Ac Power Adapter (Black Connector)

    AC Power Adapter (Black Connector) AC Power Adapter Part Number 2000579 Product Release Date 2016 AC Power Adapter Input Table A-2: Input Specifications Minimum Typical Maximum Input Input Voltage 90 VAC 100–240 VAC 264 VAC Input Frequency 47 Hz 50/60 Hz 63 Hz Note: Input voltage range is 90 VAC to 264 VAC.
  • Page 66: Ac Power Adapter Environmental Specifications

    AirLink GX450 Hardware User Guide AC Power Adapter Environmental Specifications Table A-4: AC Power Adapter Environmental Specifications Operating Operating Temperature C ~ 40°C (operates normally) ° Relative Humidity 10% ~ 90% Altitude Sea level to 2,000 meters Vibration 1.0 mm, 10–55 Hz, 15 minutes per cycle...
  • Page 67: Hazardous Substances

    Hazardous Substances • EU Directive 2011/65/EU “RoHS” • EU Directive 2012/19/EU “WEEE” • REACH Energy Efficiency The AC adapter complies with International Efficiency Levels, as shown in Table A-5. Table A-5: AC Adapter Energy Efficiency Supplied Input No-load Power Average Active International Consumption Mode Efficiency...
  • Page 68: Index

    Index Ethernet Computer connection and log in, 44 Connector, 9 AC Power Adapter, 64 Virtual Ethernet/serial port, 44 Accessories, 11 EU, 62 ACEmanager, 11 Events reporting, 54 AirLink Management Service (ALMS), 11 Expansion Card, 37 ALEOS Default user name and password, 44 Description of, 10...
  • Page 69 Index Output/Input X-Card, 38 Warranty, 12 Wi-Fi X-Card, 38 Pinging gateway with command line prompt, 30 Power consumption, 55 X-Card, 10, 37 Power, connector, measuring external voltages, 35 Analog voltage input pins, 41 Protocols, 53 Description, 10 Digital I/O, analog voltage sensing, pins, 38 Dual Ethernet, specifications, 57...

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