Sierra Wireless AirLink ES440 Hardware User's Manual
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Sierra Wireless AirLink ES440 Hardware User's Manual

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AirLink ES440
Hardware User Guide
4114607
Rev 1

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Summary of Contents for Sierra Wireless AirLink ES440

  • Page 1 AirLink ES440 Hardware User Guide 4114607 Rev 1...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...

  • Page 4: Contact Information

    ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group and MMP Portfolio Licensing. Copyright © 2013 Sierra Wireless. All rights reserved.

  • Page 5: Table Of Contents

    Introduction to the AirLink ES440 ........7...
  • Page 6 AirLink ES440 Specifications ........

  • Page 7: Introduction To The Airlink Es440

    1: Introduction to the AirLink ES440 This chapter describes the Sierra Wireless AirLink ES440, including a description of ALEOS embedded software and the AirVantage Management Service (AVMS) device management platform. Introduction The Sierra Wireless ES440 enterprise gateway delivers mission- critical 4G LTE connectivity when primary landline connections are unavailable.

  • Page 8: Out-Of-Band Management (Oobm)

    AirLink ES440 Hardware User Guide NOCS Internet Primary wireless Wireless backup Wireline Gateway AirLink ES440 AirLink ES440 OOBM (serial to console port) Enterprise-grade router/firewall Ethernet Switch Laptop Wi-Fi AP VoIP phone Inventory Wi-Fi AP Figure 1-1: AirLink ES440 applications Out-of-Band Management (OOBM)

  • Page 9: Network Configuration

    Introduction to the AirLink ES440 Network Configuration The ES440 is designed for the distributed enterprise, which includes any enterprise that has remote facilities that must maintain a network connection for critical business processes such as retail credit card transactions. If you are using the ES440 for a point of sales application, you can configure the ES440 to meet PCI Data Security Standard compliance requirements.

  • Page 10: Rear Panel

    AirLink ES440 Hardware User Guide Rear Panel The rear panel has the following connectors and controls: Ethernet Primary LTE Antenna Secondary LTE Connector Connector Antenna Connector USB Port Serial Port Power Connector Figure 1-3: ES440 Rear Panel • Primary LTE Antenna Connector – This is the radio’s receive and transmit port.

  • Page 11: Aleos Software

    Note: For detailed information on all of the features in ALEOS, see the ALEOS Configu- ration User Guide. It is available for downloading from the Sierra Wireless web site. ALEOS, the embedded core technology of the AirLink product line provides: •...

  • Page 12: Acemanager

    Provides extensive monitoring, control and management capabilities • Configures your ES440 to meet your needs • Monitors and controls your AirLink ES440 remotely and in real-time • Is accessed through a web browser connected to the ES440 locally or OTA Configuring with ACEmanager on page 23 to learn how to access ACEmanager.

  • Page 13: Accessories

    · DB-9 serial cable (6 ft and 25 ft lengths) · USB cable · Null modem cable Ordering Information All orders can be made by contacting the Sierra Wireless Sales Desk at +1 (604) 232-1488 between 8am and 5pm Pacific time. Warranty The ES440 has a 1-year standard warranty.
  • Page 14 AirLink ES440 Hardware User Guide 4114607...

  • Page 15: Startup And Configuration

    2: Startup and Configuration This chapter shows you how to do the initial device configuration. It also describes the front panel LEDs. Initial Startup and Configuration Follow the instructions in this section to do the initial startup and configuration for the ES440. For on-site installation and setup instructions, see On-site Installation and Setup on page 27.
  • Page 16 AirLink ES440 Hardware User Guide 1) Use a Phillips screwdriver to remove the four screws attaching the cover. 2) Remove the cover. 3) Slide the SIM card into the SIM card holder. Note the direction of notched corner of SIM card for proper alignment.

  • Page 17: Connecting The Antennas

    Startup and Configuration Connecting the Antennas You can attach the provided LTE antennas directly to the ES440. They operate well when the antenna fans are placed in a V (or rabbit ear) position, with 90 degrees of separation. However, if the area where you want to place the ES440 (such as near an enterprise router) does not have optimal signal coverage or is near RF noise interference, you can place the antennas remotely using brackets, and connect them to the ES440 using a coaxial cable.

  • Page 18: Connecting The Enterprise Router

    2. Use the appropriate cable (Ethernet or USB) to connect the PC to the ES440. Connecting the Enterprise Router You can connect the AirLink ES440’s 9-pin serial connector directly to most computers by using a standard straight-through cable. It is used for device configuration and debugging.

  • Page 19: Starting The Es440

    Startup and Configuration Figure 2-2: 9-Pin Serial Connector Diagram Table 2-1: Serial Connector Pin-out Name Description Type Data Carrier Detect Transmit Data Receive Data Data Terminal Ready Main GND. Connected internally to BOARD_GND Data Set Ready Ready To Send Clear To Send Ring Indicator Redundant ISP configuration Out of Band Management Configuration...
  • Page 20 AirLink ES440 Hardware User Guide North America Europe Australia 2. Connect the power cable to the 4-pin power connector on the ES440. 3. Plug the adapter into an AC wall outlet. Characteristics of the ES440 power supply: · 100–240V · 50/60 Hz.

  • Page 21: Led Operation

    Startup and Configuration Figure 2-3: ACEmanager Login Screen The ACEmanager homepage appears. Figure 2-4: ACEmanager Homepage LED Operation When on, each LED can be: • • Green • Yellow When on, each LED can be: • Solid on • Flashing The LEDs may be viewed from the top or front.

  • Page 22: Ethernet Leds

    AirLink ES440 Hardware User Guide Table 2-2: LED Operation Color Network LED Signal LED Activity LED Power LED — — Normal operation No power or ≥  input voltage ≤  36VDC or 9VDC Solid Green Network Ready Good signal — ES440 is ≥...

  • Page 23: Configuring With Acemanager

    The ES440 is highly configurable using ACEmanager, a free ALEOS utility. For all of the configurable features available in ALEOS, see the ALEOS Software Configuration User Guide. It is available for downloading from the Sierra Wireless support web site. If the ES440 is not connected to the Mobile Network Operator: 1.

  • Page 24: Configuring With Airvantage Management Service

    Service the ES440 can be configured with the AirVantage Management Service (AVMS) from Sierra Wireless. AVMS is a cloud-based service that provides remote monitoring and configuration for any number of your AirLink ALEOS devices. For more information on AVMS, go to www.sierrawireless.com/en/...

  • Page 25: Configuring With At Commands

    Startup and Configuration Figure 2-7: AirVantage Management Service window Configuring with AT Commands The ES440 can be commanded and configured with AT commands, using the RS232 serial port or the USB port (configured as a virtual serial port). All the commands are listed in the ALEOS Configuration User Guide.
  • Page 26 AirLink ES440 Hardware User Guide 1. Press and hold the Reset button until all the LEDs start flashing yellow (about 30–45 seconds). See Front Panel on page 9. The ES440 reboots. Once the reboot is complete and the LEDs resume their normal operating behavior, the reset is complete.

  • Page 27: On-Site Installation And Setup

    3: On-site Installation and Setup This chapter shows you how to communicate with and configure the Sierra Wireless AirLink ES440. Typical Configuration The ES440 is a purpose built 4G LTE Gateway and Terminal Server. When deployed with an enterprise router, ES440 supports best in...

  • Page 28: Locating The Es440

    If you are experiencing RF performance throughput issues and you do not have the equipment to perform an RF site survey to determine the best location, your Sierra Wireless authorized distributor may have the tools and knowledge to help. For simple installations in good LTE coverage, an Ethernet-connected...

  • Page 29: Antenna Installation

    Antennas on page 17 to connect the antennas in a V-formation. If you are cabling the antennas to the ES440, your Sierra Wireless authorized distributor may be able to assist with your cabling and installation. The included antennas are for indoor use only.

  • Page 30: Antenna Separation Recommendations

    In confined spaces, a separation of 0.15 wavelength is possible, but this will result in reduced network coverage. • The recommended separation is only an approximate value for monopole or dipole type antennas. Sierra Wireless recommends the following antenna separation: Table 3-1: Recommended Antenna Separation Service Frequenc Wavelength...

  • Page 31: Connecting The Enterprise Router

    On-site Installation and Setup Table 3-1: Recommended Antenna Separation Service Frequenc Wavelength Best Good Reduced y (Hz) (mm) Separation Separation Service (> mm) (>mm) Separation (> mm) 3G CDMA/EV-DO 3G CDMA/EV-DO 1900 2G GSM/GPRS/EDGE 2G GSM/GPRS/EDGE 2G GSM/GPRS/EDGE 1800 2G GSM/GPRS/EDGE 1900 Table 3-2: Separation Examples for Carrier-Specific Bands Service...

  • Page 32: Antenna Recommendations

    AirLink ES440 Hardware User Guide • SNMP—SNMP trap reporting and MIB tree parsing Refer to the ALEOS Software Configuration User Guide for more information or go to www.sierrawireless.com/en/Support/Downloads.aspx for a soft copy. Antenna Recommendations Note: Do not remove the secondary antenna. It helps the ES440 achieve the maximum network coverage.

  • Page 33: Airlink Es440 Specifications

    4: AirLink ES440 Specifications 4G LTE Technology • Verizon 700MHz Band 13 LTE Sierra Wireless MC7750 Radio Module (fallback to 800/1900 MHz EV-DO) • AT&T 700MHz Band 4 & 17 LTE Sierra Wireless MC7700 Radio Module (fallback to 850/1900/2100 MHz HSPA+) •...

  • Page 34: Environmental

    AirLink ES440 Hardware User Guide • ACEManager™ device configuration utility Environmental • Operating temperature: 0°C to +40°C (32°F to +104°F) • Storage temperature: -30°C to +70°C (-22°F to +158°F) Table 4-1: Operational/Non-Operational Environmental Specifications Category Op / Non-op Reference Drop...

  • Page 35: Power Consumption

    AirLink ES440 Specifications Power Consumption • 100–240 VAC, 50/60 Hz, 500mA • Adapters for North and South America, Great Britain, Europe, Australian and New Zealand Dimensions and Weight • 142 mm x 98 mm x 40 mm (5.6 in. x 3.8 in. z 1.6 in.) •...

  • Page 36: Mechanical Specifications

    AirLink ES440 Hardware User Guide Mechanical Specifications Weight: 397 g (14 oz.) Figure 4-1: AirLink ES440 Mechanical Specifications Regulatory Standards • 47 CFR-Parts 2, 15, 22, 24 • Industry Canada RSS-132 • Industry Canada RSS-133 • R&TTE Directive 1999/5/EC · EMC standards ·...
  • Page 37 AirLink ES440 Specifications · EN 301 908-1 · EN 301 908-2 · EN 301 511 · Safety · IEC 60950-1:2005 (2nd Edition); Am 1:2009 · EN60950-1:2006 +All:2009 · RoHS • PTCRB Radio Frequency Bands by Product Table 4-3: ES440 Verizon MC7750 Part Number 1101996...
  • Page 38 AirLink ES440 Hardware User Guide Table 4-4: ES440 MC7700 AT&T and Canada Part Number 1101997 Radio Technology Band Frequency GSM/ GSM 850 Tx: 824 – 849 MHz GPRS/ Rx: 869 – 894 MHz EDGE GSM 900 Tx: 880 – 915 MHz Rx: 925 –...

  • Page 39: Regulatory Information

    2. This device must accept any interference. Warning: Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Notice for Canadian Users This Class A digital apparatus complies with ICES-003.

  • Page 40: Important Information For North American Users On Radiation Exposure

    AirLink ES440 Hardware User Guide 2. This device must accept any interference received, including interference that may cause undesired operation of the device. Avis d’Industrie Canada Cet appareillage numérique de la Classe A est conforme aux normes ICES-003 et RSS-210 du Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : 1.

  • Page 41: Europe Generic Devices

    The part number and description can be found on the label on the bottom of the ES440. Europe Generic Devices Sierra Wireless hereby declares the AirLink ES440 Europe MC7710 (part number 1101998) conforms to all the essential requirements of Directive 1999/5/EC.
  • Page 42 AirLink ES440 Hardware User Guide The AirLink ES440 is compliant with the RF exposure requirements at 20 cm separation distance specified in EN 62311:2008 and 1999/519/EC for mobile exposure conditions, provided the maximum antenna gain does not exceed the limits given in the table below.
  • Page 43 Each user is assigned a unique digital code, which differentiates the individual conversations on the same channel. cdmaOne The IS-95 CDMA standard developed by QUALCOMM Inc. Sierra Wireless proprietary Control and Status protocol interface Rev 1 Oct.13...
  • Page 44 AirLink ES440 Hardware User Guide Table F-1: Acronyms (Continued) Definition Acronym or Term Data Communications Equipment Electronics Industry Association Electro Magnetic Compatibility Electro Magnetic Interference European Union Organization of European countries Effective Radiated Power Electronic Serial Number The unique first-generation serial number assigned to the LS300 for use on the wireless network.Compare to MEID.
  • Page 45 Table F-1: Acronyms (Continued) Definition Acronym or Term Interim Standard After receiving industry consensus, the TIATIA/EIA forwards the standard to ANSI for approval. kbps Kilobits per second Actually 1000, not 1024, as used in computer memory size measurements of kilobytes. Light Emitting Diode A semiconductor diode that emits visible or infrared light.
  • Page 46 AirLink ES440 Hardware User Guide Table F-1: Acronyms (Continued) Definition Acronym or Term Radio Frequency RoHS Restriction of use of Hazardous substances. EU Directive 2002/95 Receive Stock Keeping Unit Identifies an inventory item: a unique code, consisting of numbers or letters and numbers, assigned to a product by a retailer for purposes of identification and inventory control.

  • Page 47: Index

    Index Acronyms, 43 Installing SIM card, 15 Agency standards, 36 IP address AirVantage, AVMS, 12 obtaining with command line prompt, 21 ALEOS default user name and password, 20 description of, 11 Antenna , 10 also see specific LED, 9 auxiliary receive port, 10 description of LED, 21...
  • Page 48 AirLink ES440 Hardware User Guide 4114607...

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