Sierra Wireless AirLink ES440 User Manual
  1. Manuals
  2. Brands
  3. Sierra Wireless Manuals
  4. Gateway
  5. airlink es440
  6. User manual

Sierra Wireless AirLink ES440 User Manual

Aleos 4.4.0 software configuration
Hide thumbs Also See for AirLink ES440:
Table of Contents

Advertisement

Quick Links

ALEOS 4.4.0
Software Configuration
User Guide for AirLink ES440
4116360
Rev 1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AirLink ES440 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Sierra Wireless AirLink ES440

Summary of Contents for Sierra Wireless AirLink ES440

  • Page 1 ALEOS 4.4.0 Software Configuration User Guide for AirLink ES440 4116360 Rev 1...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4 ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group and MMP Portfolio Licensing. Copyright © 2014 Sierra Wireless. All rights reserved.

  • Page 5: Table Of Contents

    Overview ........... 13 Sierra Wireless AirLink Products ....... . . 13 About Documentation.
  • Page 6 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 Serial ............62 Applications .
  • Page 7 Contents Split Tunnel ..........128 VPN 1 .
  • Page 8 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 SMS Security ..........175 Inbound SMS Messages .
  • Page 9 AirLink ES440 ........
  • Page 10 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 Reference Tables ......... . . 294 Device Updates .
  • Page 11 Contents Q & A and Troubleshooting ........339 ACEmanager Web UI .
  • Page 12 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 4116360...

  • Page 13: Introduction

    ACEmanager, after a single device is configured and installed, to program other AirLink gateways with the same configuration values. This enables quick, accurate deployment of large pools of devices. Sierra Wireless AirLink Products ACEmanager is intended to be used with the following products with ALEOS: •...

  • Page 14: About Documentation

    Parameter descriptions in ACEmanager • Relevant configuration details • User scenarios for certain sections in the guide. This User Guide is kept up to date and provided as a PDF (Portable Document Format) file on the Sierra Wireless support website. 4116359...

  • Page 15: Tools And Reference Documents

    Connect a notebook computer and other input/output (I/O) devices • Interpret the LEDs and indicators on the AirLink device. AVMS User Guide This document explains how to use AirVantage Management Service for the remote management of Sierra Wireless AirLink devices. Rev 1 Nov.14...
  • Page 16 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 17: Device Configuration

    2: Device Configuration To access ACEmanager: 1. Insert the SIM card, if applicable. Refer to the AirLink device user guide for details. 2. Power on the AirLink device. 3. Launch your browser and enter the IP address and port number http://192.168.13.31:9191 ACEmanager is supported on the latest versions of Internet ®...

  • Page 18: Toolbar

    If you have a device configured to match your requirements, you can use ACEmanager to download and save that device’s configuration as a template and then apply it to other Sierra Wireless AirLink devices. To download and save a custom configuration as a template: 1.
  • Page 19 Device Configuration Figure 2-3: ACEmanager: Template button The following window appears: Figure 2-4: ACEmanager: Template window Use the bottom half of the window to download and save a template. 3. If desired, enter a Template Name. The file is saved using this name and a .xml file extension.
  • Page 20 ALEOS 4.4.0 Software Configuration User Guide Figure 2-5: Download template complete Once the download is complete, the following window opens: Figure 2-6: Open or Save the template file 6. In most cases, you will want to save the file to your computer for uploading to other AirLink devices, but you also have the option to open the file.

  • Page 21: Applying A Template

    Device Configuration Tip: If you want to compare a new template with the previous one, download and save the old template before applying the new one. You can use any 3rd party text comparison tool to check the differences between two templates. Applying a Template Note: If you are using Internet Explorer 9 to upload the template, see Templates...
  • Page 22 ALEOS 4.4.0 Software Configuration User Guide Figure 2-9: Apply Template file opened 5. Click Upload. 6. When the upload is complete, a Reboot button appears on the window. Figure 2-10: Template file uploaded 7. Click Reboot. 8. To confirm that the new template has been applied or to find out which template is currently on a device, go to Status >...

  • Page 23: Sierra Wireless Example Templates

    Note: If no template has been applied to the device since it was set or reset to the factory default settings, the template field is blank. Sierra Wireless Example Templates To speed up the process of creating templates and deploying devices: •...
  • Page 24 ALEOS 4.4.0 Software Configuration User Guide Figure 2-12: Reliable Static Route example template configuration 4116359...
  • Page 25 Device Configuration · Reverse Telnet Figure 2-13: Reverse Telnet example configuration: Serial > Port Configuration Figure 2-14: Reverse Telnet example configuration: Services > Telnet/SSH Rev 1 Nov.14...
  • Page 26 ALEOS 4.4.0 Software Configuration User Guide • Use the following example templates supplied by Sierra Wireless. The templates contain basic example configurations for the specific features. You will need to make some changes. Table 2-1: Example Templates Feature Template file Reverse Telnet Reverse_Telnet_Template.xml...
  • Page 27 Device Configuration <item title="Default Dial Mode" value="P" msciid="1201" /> <item title="Host Authentication Mode" value="0" msciid="10243" /> <item title="PPP User ID" value="" msciid="10244" /> <item title="PPP Password" value="" msciid="10245" /> <item title="Assert DSR" value="0" msciid="1089" /> <item title="Assert DCD" value="1" msciid="1090" /> <item title="Use CTS"...

  • Page 28: Ssh Pad Mode

    ALEOS 4.4.0 Software Configuration User Guide SSH PAD Mode SSH PAD mode allows a PAD mode TCP connection to be encrypted using an SSH tunnel and a serial connection to the router or other connected device. Figure 2-15 shows the network configuration. SSHD Network client...

  • Page 29: Server Configuration

    Device Configuration Server Configuration You can enable SSH PAD mode on ALEOS by using functionality in the Secure Shell Daemon (SSHD) and by making some changes to the ACEmanager configuration. Currently, tunneled connections can only be initiated by a client that connects to the server on ALEOS.
  • Page 30 ALEOS 4.4.0 Software Configuration User Guide Figure 2-17: ACEmanager: Serial > Port Configuration 7. Click Apply. 4116359...
  • Page 31 Device Configuration Client Configuration Creating Client Tunnel Configure the SSH client to create a tunnel when it connects to the AirLink device. (In this example, PuTTY is used to create the tunnel.) 1. Create a new SSH session by entering the IP address of the AirLink device, and the configured port.
  • Page 32 ALEOS 4.4.0 Software Configuration User Guide Figure 2-19: PuTTY: Creating an SSH tunnel 5. Leave the Local and Auto settings selected. Figure 2-20: PuTTY: SSH tunnel created 6. Click Add. 7. Go to Connection > SSH. 4116359...
  • Page 33 Device Configuration 8. Under Protocol options, select “Don’t start a shell or command at all” to prevent getting a command prompt. Figure 2-21: PuTTY: SSH Connection Settings 9. Click Open to create a connection to the AirLink device. Log in with the user account.

  • Page 34: Update The Aleos Software And Radio Module Firmware

    ALEOS 4.4.0 Software Configuration User Guide Update the ALEOS Software and Radio Module Firmware To take advantage of new features available in the latest version of ALEOS, update the ALEOS software and radio module firmware on your AirLink devices. You can use ACEmanager to update one device at a time or AVMS to update one or multiple devices at the same time.

  • Page 35: Recommendations

    Recommendations If you have any questions about the update process, contact your authorized Sierra Wireless distributor before updating the radio module firmware. Scheduling the update The update can take up to 30 minutes to complete, depending on the speed of your network connection.
  • Page 36 The update window gives you the option to update both ALEOS and the radio module firmware, or update only the radio module firmware. Unless advised otherwise by Sierra Wireless, we recommend that you select ALEOS software (which updates ALEOS and prompts you to update the radio module firmware if a newer version is available for your device).
  • Page 37 Device Configuration Figure 2-24: ALEOS file selected in Software and Firmware update window 6. Click Update. The ALEOS software update runs automatically and green check marks appear beside each step as it is completed. Rev 1 Nov.14...
  • Page 38 ALEOS 4.4.0 Software Configuration User Guide Figure 2-25: ALEOS software update in progress Important: Do not disconnect the AirLink device from the computer, and do not power cycle or reset the device during the update. If you see any error messages, refer to the Updating the ALEOS Software and Radio Module Firmware on page 343.
  • Page 39 Note: Sierra Wireless recommends that you do NOT skip the radio module firmware update unless advised to do so by Sierra Wireless or an authorized distributor. If you choose to skip the radio module firmware update, you’ll see the following warning.

  • Page 40: Updating Only The Radio Module Firmware

    ALEOS software and radio module firmware. Updating Only the Radio Module Firmware Note: Sierra Wireless recommends that you do NOT update only the radio module firmware unless advised to do so by Sierra Wireless or an authorized distributor. If you are updating only the Radio Module Firmware: 1.

  • Page 41: Enterprise Lan Management

    Device Configuration The radio module firmware update runs automatically and green check marks appear beside each step as it is completed. 4. When the update is complete, the AirLink device reboots and you are returned to the Login screen. 5. When you see the Login screen, wait a few moments to ensure that the reboot is complete (or if you can see the device, check the LEDs) and then log in.

  • Page 42: Configuring Your Device For Use In A Pci Compliant System

    The credit card industry requires retailers to comply with Payment Card Industry (PCI) standard to maintain a secure environment when processing payment card transactions. For these transactions, the AirLink ES440 acts as a wireless data conduit for routers and PoSs (point-of-sale-terminals) that have been configured for PCI compliance.
  • Page 43 Note: The serial port on the AirLink device has no access to the IP data path and does not need to be disabled. If you are using the AirLink ES440 for a payment card industry application, to meet PCI Data Security Standard compliance requirements the following steps must be done by a PCI certified service company.
  • Page 44 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 45: Status

    3: Status All of the fields in the Status group are read-only and provide information about the AirLink device. Depending on the individual settings and the onboard cellular module of the AirLink device, the actual status pages may look different than the screen shots shown here.
  • Page 46 ALEOS 4.4.0 Software Configuration User Guide Figure 3-1: ACEmanager: Status > Home — LTE (Radio Module MC7750) Figure 3-2: ACEmanager: Status > Home — LTE (Radio Module MC7710 and MC7700) 4116359...
  • Page 47 Status Field Description Phone Number The phone number (programmed into the device) associated with the Mobile Network Operator account. If the Mobile Network Operator does not allow the account to display the phone number, a “dummy” phone number is displayed. IP Address The current IPv4 WAN IP address for the device.
  • Page 48 ALEOS 4.4.0 Software Configuration User Guide Network State Current state of the cellular radio network connection • Network Ready—Connected to a mobile broadband network and ready to transfer data • Connecting To Network—Establishing a network connection; wait until the connection is established •...
  • Page 49 Status Signal Strength Received Signal Strength Indicator (RSSI) The average received signal power measured in the air interface channel Indicates if there is a strong signal available for the AirLink device to connect to See also LTE Signal Strength (RSRP) LTE Signal Quality (RSRQ).
  • Page 50 ALEOS 4.4.0 Software Configuration User Guide Signal Quality CDMA/UMTS signal quality (EC/IO) Indicates the signal quality with a ratio of the average signal energy to co-channel interference in EC/IO Signal quality 0 to -6 Excellent -7 to -10 Good -11 to -20 Fair to Poor LTE Signal Reference Signal Received Quality...

  • Page 51: Wan/Cellular

    Status WAN/Cellular WAN/Cellular provides specific information about the cellular connection including IP address and how much data has been transmitted or received. Some of the information on this page is repeated on the Home page for quick reference. LTE—Fallback to EV-DO This section applies to devices with radio module MC7750.
  • Page 52 ALEOS 4.4.0 Software Configuration User Guide Field Description Cellular IP Address Cellular IPv4 WAN IP Address For more information on IPv6 support, see IP Address Preference on page 69. Cellular IPv6 Address This field only appears if the IP Address Preference field on the WAN/Cellular tab is set to IPv4 and IPv6 Gateway.
  • Page 53 Status Field Description DNS Proxy Determines which DNS server the connected clients use for domain name resolution • Enabled—DNS Proxy is activated. Connected clients acquire the AirLink device's IP address as their DNS server. The AirLink device performs DNS lookups on behalf of the clients. •...
  • Page 54 ALEOS 4.4.0 Software Configuration User Guide Field Description DMNR Status Dynamic Mobile Network Routing (DMNR) status • Enabled • Disabled DMNR Foreign Agent This field only appears when DMNR is enabled. Registration Status The status of transactions with the Home agent •...
  • Page 55 Status LTE—Fallback to GSM/HSPA This section applies to devices with radio module MC7700 and MC7710. Figure 3-4: ACEmanager: WAN/Cellular—LTE - Fallback to HSPA Rev 1 Nov.14...
  • Page 56 ALEOS 4.4.0 Software Configuration User Guide Field Description Cellular IP Address Cellular IPv4 WAN IP Address For more information on IPv6 support, see IP Address Preference on page 69. Cellular IPv6 Address This field only appears if the IP Address Preference field on the WAN/Cellular tab is set to IPv4 and IPv6 Gateway.
  • Page 57 Status Field Description DNS Server 1 (IPv6) These two fields are displayed only if you have an IPv6 connection. DNS Server 2 (IPv6) • DNS Server 1 (IPv6) is the 1st IPv6 DNS server IP address that is passed to LAN clients for their use.

  • Page 58: Lan

    ALEOS 4.4.0 Software Configuration User Guide This is the status of the local network. It lists information about the network and connected clients. Figure 3-5: ACEmanager: Status > LAN Field Description Ethernet 1 Status Speed and duplex status of the connection on Ethernet port 1 (the main Ethernet port). If there is no connection, the value is None.

  • Page 59: Vpn

    Status The VPN section gives an overview of the VPN settings and indicates whether a VPN connection has been made. Figure 3-6: ACEmanager: Status > VPN Field Description Incoming out of band Whether incoming out of band traffic is allowed or blocked Outgoing out of band Whether outgoing ALEOS out of band traffic is allowed or blocked Outgoing Host out of band...

  • Page 60: Security

    ALEOS 4.4.0 Software Configuration User Guide Security The security section provides an overview of the security settings on the AirLink device. Figure 3-7: ACEmanager: Status > Security Field Description Status of DMZ (Automatic, Manual, or Disabled) DMZ defines a single LAN connected device where all unsolicited data should be routed.

  • Page 61: Services

    Status Services This section shows the status of AirLink services, including the ACEmanager access level. Figure 3-8: ACEmanager: Status > Services Field Description AVMS Status of the connection to the AirVantage Management Service ACEmanager ACEmanager over-the-air access mode (OFF, SSL Only, or Both HTTP and SSL [default]) Access - OTA ACEmanager Access - ACEmanager access if tethered (physically connected) to Ethernet, USB, or RS232...

  • Page 62: Serial

    ALEOS 4.4.0 Software Configuration User Guide Serial Figure 3-9: ACEmanager: Status > Serial Field Description Serial Reserved by Reservation status of the serial port: External • Enabled—The serial port is reserved for ALEOS Application Framework (ALEOS AF), and cannot be used for any other serial-related ALEOS features. •...

  • Page 63: Applications

    Status Field Description Serial bytes received Number of bytes received over serial port from host Serial Signal Level Status of the following parameters related to the host signal level: • DCD—Data Carrier Detect—Control signal to the PC • DTR—Data Terminal Ready—Used to establish a connection •...

  • Page 64: About

    ALEOS 4.4.0 Software Configuration User Guide Field Description Data Service Data Service field displays “Available (under usage limit)” if the configured usage limit has not been exceeded. Available RAM (KB) Available RAM in kilobytes (1000 bytes), updated every 30 seconds Available Flash (KB) Available Flash on the user partition in kilobytes (1024 bytes), updated every 30 seconds CPU Load...
  • Page 65 Status Field Description Device Model Model of the device (e.g., ES440) Radio Module Type Model number of the internal cellular radio module (e.g. MC7700) Radio Module Identifier Identifier for the internal mobile radio module Radio Firmware Version Firmware version in the radio module PRI ID Product Release Instructions ID number Global ID...
  • Page 66 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 67: Wan/Cellular Configuration

    4: WAN/Cellular Configuration The WAN/Cellular section allows changes to the cellular connection and main operating mode of the AirLink device. The options available in ACEmanager depend on the type of technology your AirLink device use. Refer to the appropriate section for your device: •...
  • Page 68 ALEOS 4.4.0 Software Configuration User Guide Field Description LTE (falls back to EV-DO) Note: The first time you power on the AirLink device, ALEOS automatically selects the most commonly used APN for the Mobile Network Operator identified on the inserted SIM card. This APN is used if no other APN is selected or configured. APN in Use The APN in use for the current mobile network connection.
  • Page 69 WAN/Cellular Configuration Field Description IP Address Use this field to select the preferred IP Address version. To use IPv6, it must be supported by your Preference Mobile Network Operators and your account (SIM and APN). Note: If you are configuring this feature on a Verizon Wireless network, IPv6 is supported on the vzwinternet standard APN, but is not supported on static IP APNs, such as we01.vzwstatic.
  • Page 70 ALEOS 4.4.0 Software Configuration User Guide Field Description Response to When a ping is received by the device from a remote location, the Response to Incoming Ping Incoming Ping redirects it to the selected location. • No response: the incoming ping is completely ignored •...
  • Page 71 WAN/Cellular Configuration Field Description LTE Active Use this field to set the LTE Active Reselection Interval timer. Reselection When an LTE AirLink device is connected to a non-LTE network, it may not handover to an LTE Interval network (even if one becomes available) if data is being continuously transmitted or received. When the LTE Active Reselection Interval timer is configured, the AirLink device performs a radio reset if it is connected to a non-LTE network for the configured time.
  • Page 72 ALEOS 4.4.0 Software Configuration User Guide LTE—Fallback to HSPA This section applies to ES440 devices with radio modules MC7710 and MC7700. Figure 4-2: ACEmanager: WAN/Cellular—LTE - Fallback to HSPA Field Description LTE (Falls back to HSPA) Note: The first time you power on the AirLink device, ALEOS automatically selects the most commonly used APN for the Mobile Network Operator identified on the inserted SIM card.
  • Page 73 WAN/Cellular Configuration Field Description User Entered APN If your Mobile Network Operator has advised you to use an APN other than the automatically- selected APN, enter that APN in this field (maximum 128 characters). The APN entered in this field takes priority over the automatically-selected APN. Note: If you are activating device on an LTE network using a SIM card for an account with special properties, such as a static IP APN: Enter the static IP APN in this field.
  • Page 74 ALEOS 4.4.0 Software Configuration User Guide Field Description Response to When a ping is received by the device from a remote location, the Response to Incoming Ping Incoming Ping redirects it to the selected location. • No response: the incoming ping is completely ignored •...
  • Page 75 WAN/Cellular Configuration Field Description LTE Active This feature assists the device to revert back to an LTE network if one becomes available. Reselection When an LTE AirLink device is connected to a non-LTE network, it may not handover to an Interval LTE network (even if one becomes available) if data is being continuously transmitted or received.
  • Page 76 ALEOS 4.4.0 Software Configuration User Guide Field Description LTE Reselection Use this field to set how long the device radio should attempt to find and connect to an LTE Time network (i.e. how long the reselection process described in LTE Active Reselection Interval should last).
  • Page 77 WAN/Cellular Configuration Keepalive If the AirLink device does not receive a valid packet for a specified time, Keepalive tests the connection to the cellular network by pinging a configured IP address. Keepalive is only recommended if you have a remote terminated device that infrequently communicates to the network or if you have experienced issues over time where the device can no longer be reached remotely.

  • Page 78: Sim Pin

    ALEOS 4.4.0 Software Configuration User Guide Field Description Keepalive The amount of time the AirLink device goes without receiving a valid packet before the first Ping Time Keepalive ping is sent. Options are: (minutes) • 0—Disable Keepalive ping (default) • 1–255 minutes Most applications work well with an interval of 15 to 60 minutes.

  • Page 79: Change The Sim Pin

    WAN/Cellular Configuration 3. Select Enable. 4. Enter the PIN (obtained from your Mobile Network Operator) twice and click Save. 5. Reboot the AirLink device. After rebooting: • The AirLink device uses the configured PIN on subsequent re-boots. • The SIM PIN pop-up window shows the default settings. Don’t change is selected and the SIM PIN fields are blank.

  • Page 80: Disable The Sim Pin

    ALEOS 4.4.0 Software Configuration User Guide • The SIM PIN pop-up window shows the default settings. Don’t change is selected and the SIM PIN fields are blank. “Don’t change” indicates that the PIN is used in the same way on every boot. Note: If you enter an incorrect PIN, the Network Status field on the Status >...

  • Page 81: Backup Apn

    WAN/Cellular Configuration Be careful when entering the PUK. You have a limited number of attempts to enter the correct PUK (generally 10) before the SIM card is disabled. If the PUK does not unblock the SIM PIN after the first few attempts, contact your Mobile Network Operator.

  • Page 82: Bandwidth Throttle

    ALEOS 4.4.0 Software Configuration User Guide 3. Select the Network Authentication Mode. The options are: · PAP (default) · CHAP · NONE 4. Enter the Network User ID and Password, if these are required for the wireless network. 5. Click Apply. Bandwidth Throttle This feature helps you manage your data account by allowing you to configure the AirLink device to restrict the real-time available bandwidth.
  • Page 83 WAN/Cellular Configuration Figure 4-5: ACEmanager: WAN/Cellular > Bandwidth Throttle Field Description Bandwidth Throttle Mode Allows you to Enable or Disable the feature Default is Disable. Downlink Bandwidth The maximum downlink bandwidth in Kilobits per second (Kbps) (Kbps) This is the long-term bandwidth limit. Options are: •...
  • Page 84 The value in this field is the maximum amount of credit that can be collected. Options are: • 32–204800 (200 Mb) Default is 24576. Note: Sierra Wireless recommends that the Maximum Uplink Burst Size be set at 2x the value configured in the Uplink Bandwidth (Kbps) field. If the Maximum Uplink Burst Size is...

  • Page 85: Reliable Static Routing (Rsr)

    WAN/Cellular Configuration Field Description Downlink Packets Number of downlink packets received Rcvd The value is updated every 30 seconds, and is reset to zero on device reboot or reset to factory default settings. Downlink Packets Number of downlink packets dropped because the limits set in Downlink Bandwidth Dropped (Kbps)
  • Page 86 Tracking object Figure 4-8: Private Mode with Reliable Static Routing Sierra Wireless recommends a Private Mode network as the most reliable configuration to use in a business continuity failover application as defined in the AirLink ES440 Hardware User Guide (or...
  • Page 87 WAN/Cellular Configuration To configure Reliable Static Routing: 1. Connect the hardware as shown in Figure 4-8. 2. Use the Tracking Object to test the connection: a. In ACEmanager, go to WAN/Cellular > Reliable Static Route (RSR). Figure 4-9: ACEmanager: WAN/Cellular > Reliable Static Route (RSR), Tracking Object b.
  • Page 88 ALEOS 4.4.0 Software Configuration User Guide Figure 4-10: ACEmanager: WAN/Cellular > Reliable Static Route (RSR) Note: Configure all the other fields before setting the Enable/Disable Reliable Static Routing field. Once you enable RSR, some fields on this page are not editable. 4.
  • Page 89 WAN/Cellular Configuration · 64.100.20.128 in the Destination IP/Network field. · 255.255.255.252 in the Destination Subnet Mask field. To configure the RSR destination as an individual host, as shown in Figure 4-10, you would enter: · 64.100.20.128 in the Destination IP/Network field. ·...

  • Page 90: Dynamic Mobile Network Routing (Dmnr)

    ALEOS 4.4.0 Software Configuration User Guide Dynamic Mobile Network Routing (DMNR) Note: DMNR is supported only on the Verizon Wireless network. DMNR provides direct communication between customer sites (for example, between remote subnets and the corporate data center) through a Mobile Network Operator’s (MNO’s) private network (isolated from Internet traffic).
  • Page 91 WAN/Cellular Configuration Figure 4-12: ACEmanager: WAN/Cellular > DMNR Configuration Rev 1 Nov.14...
  • Page 92 ALEOS 4.4.0 Software Configuration User Guide 2. Configure the fields as outlined in the following table. Field Description Dynamic Mobile Network Routing DMNR Enable Enables Dynamic Mobile Network Routing. Options are: • Enable • Disable (default) Note: Configure all the other parameters first and then set this field to Enable.
  • Page 93 WAN/Cellular Configuration 4. Configure the Foreign Agent and Reverse Tunnelling Agent. Field Description Foreign Agent Re-registration Timer The frequency with which the foreign agent re-registers (seconds) its subnets • If the registration status is Down, the foreign agent re-registers its subnets when the time configured in this field expires.
  • Page 94 ALEOS 4.4.0 Software Configuration User Guide Figure 4-13: ACEmanager: WAN/Cellular > DMNR Enabled Once DMNR is enabled, additional status fields appear, as described in the following table. 4116359...
  • Page 95 WAN/Cellular Configuration Field Description Dynamic Mobile Network Routing Subnet 1 – 8 Accepted Confirms that the subnet configuration is accepted. Options displayed are: Yes, No. If the subnet is not configured, No appears in this field. Foreign Agent Registration Status Foreign agent registration status Options displayed are: Pass, Fail, or Unknown Note: If the Ethernet cable between the AirLink device...
  • Page 96 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 97: Lan Configuration

    Private Mode and Public Mode. Private and Public Mode Private Mode and Public Mode are Sierra Wireless terms. In Private Mode, the router or laptop connected to the AirLink device has a LAN IP address. In Public Mode the AirLink device passes the WAN IP address to the router or laptop.

  • Page 98: Dhcp/Addressing

    Tip: When using Public Mode, Sierra Wireless recommends connecting the AirLink device directly to the computer or other end device. Using a hub or switch may prevent the AirLink device from updating the IP address of the end device when an IP address is received from the cellular network.
  • Page 99 LAN Configuration Field Description Host Connection Sets the Host Interface to use the Public IP address granted by the cellular network or Mode private IP addresses. All host interfaces which are not using the public IP address use private IP addresses. The options are: •...
  • Page 100 ALEOS 4.4.0 Software Configuration User Guide Field Description Subnet Mask Subnet mask indicates the range of host IP addresses that can be reached directly. Changing this limits or expands the number of clients that can connect to the AirLink device. The default of 255.255.255.0 means that 254 clients can connect to the AirLink device.

  • Page 101: Ethernet

    LAN Configuration Note: The primary gateway to the cellular network, for any connected device, is enabled by default. 3. The AirLink device also sends a /24 netmask (255.255.255.0 by default) and sets up a static route which maps 192.168.13.31 (or the address configured with *HOSTPEERIP if it is changed) to 10.1.2.1 (or 10.1.2.2 if that was what the gateway address was given as).
  • Page 102 ALEOS 4.4.0 Software Configuration User Guide Field Description General Ethernet Port Enabled or Disabled Note: When the port is disabled, the device ignores any physical connection to the Ethernet port. Device IP The Ethernet IP address of the AirLink device. By default this is set to 192.168.13.31. Starting IP Ethernet DHCP pool starting IP address Note: If only one computer or device is connected directly to the Ethernet port, this is the...

  • Page 103: Usb

    LAN Configuration Field Description Ephemeral Port Enable or Disable the Ephemeral Port feature • Disable—The source port in packets the AirLink device receives from a host device and then sends out is not changed. The source port assigned to the packet when it was created in the customer’s host device is used.
  • Page 104 ALEOS 4.4.0 Software Configuration User Guide Note: Sierra Wireless recommends that you use a USB 2.0 cable with your AirLink device and connect directly to your computer for best throughput. To change the USB port to allow virtual serial port communication: 1.

  • Page 105: Installing The Usb Drivers

    LAN Configuration Field Description USBNET Internet Enabled (default) or Disabled Advanced Link Radio Coverage Disables the specified port when there is no cellular coverage. Options are: to Interface • Disable (default) • Ethernet • Radio Link Delay The delay in seconds before the selected interface goes down when there is no cellular (seconds) coverage Interface Disabled...
  • Page 106 ALEOS 4.4.0 Software Configuration User Guide The following instructions are for Windows XP: 1. To start the install of the USB virtual Ethernet driver, select No, not this time and click Next. Figure 5-5: Found New Hardware Wizard 2. Select Install from a list of specific location and click Next. Figure 5-6: Hardware Wizard: Location options 3.
  • Page 107 LAN Configuration Figure 5-8: Hardware Wizard: Installing 5. Click Finish to complete the installation. The driver should be enabled without any need to reboot your computer. Figure 5-9: Hardware Wizard: Finish Virtual Ethernet The USB Ethernet connection appears in your Network Connections page as a Local Area Connection.
  • Page 108 ALEOS 4.4.0 Software Configuration User Guide 3. Select the Hardware tab, and click the Device Manager button. Figure 5-11: System Properties 4. Click the + in front of Network Adapters. The newly installed driver, AirLink USB Ethernet/RNDIS, should appear. If the driver is shown with a # and number behind the driver name (e.g., AirLink USB Ethernet/RNDIS #2), more than one is installed on your computer, most likely for a different USB port.
  • Page 109 LAN Configuration Virtual Serial Verify the installation by looking in the Device Manager. 1. Click Start > Control Panel. 2. Double-click the System icon. 3. Select the Hardware tab, and click the Device Manager button. Figure 5-13: System Properties 4. Click the + in front of devices. The newly installed driver, AirLink USB Serial Port, should appear.
  • Page 110 ALEOS 4.4.0 Software Configuration User Guide Figure 5-14: Device Manager > Serial To connect to the device using the USB virtual serial, most applications or utilities require you to select or enter the serial (COM) port number. The USB connection appears as a standard serial port, so you need to determine its number to connect to it.
  • Page 111 LAN Configuration Figure 5-16: Driver Properties 7. The current port used is shown at the bottom of the screen. Use the drop- down menu to select an available COM port number if you need to change it. Figure 5-17: Advanced Settings Note: The COM port number assigned by driver installation is the next port that is available.The port number might vary depending on the number of devices connected (using serial or virtual serial).

  • Page 112: Host Port Routing

    ALEOS 4.4.0 Software Configuration User Guide Host Port Routing The Host Network is the equivalent of the IP route command. Figure 5-18: ACEmanager: LAN > Host Port Routing Field Description Primary Gateway When enabled, your AirLink device is the Primary Gateway for connected networks. Host Network 2 and Network to route to host interface connected to Ethernet Host Network 3...

  • Page 113: Global Dns

    LAN Configuration Global DNS When the cellular network grants the IP address to the device, it includes the IP addresses of its DNS servers. Global DNS allows you to override the Mobile Network Operator’s DNS settings for all connected devices. This is useful when the connected devices need to use a private network.

  • Page 114: Pppoe

    ALEOS 4.4.0 Software Configuration User Guide Field Description DNS Proxy Determines whether or not the AirLink device is used as a DNS proxy server. Note: Using the AirLink device as a proxy DNS server can help reduce mobile network data use. Options are: •...
  • Page 115 LAN Configuration • Backup connectivity solution for your network • Individualized Internet connection on a LAN • Password restricted Internet connection Only one computer, router, or other network device at a time can connect to the AirLink device using PPPoE. If you are using the AirLink device connected to a router as a back up Internet connection for your network, you should configure the router to use the PPPoE connection and not the individual computers.

  • Page 116: Configure The Airlink Device To Support Pppoe

    ALEOS 4.4.0 Software Configuration User Guide Configure the AirLink Device to Support PPPoE Note: You must disable the DHCP server for PPPoE to work. To configure an AirLink device to support PPPoE: 1. In ACEmanager, go to LAN > Ethernet. 2.

  • Page 117: Configuring A Pppoe Connection In Windows 7

    LAN Configuration Configuring a PPPoE Connection in Windows 7 1. In Windows 7, go to Start > Control Panel. Figure 5-21: Windows 7: Control Panel 2. Select Network and Internet. Figure 5-22: Windows 7: Control Panel > Network and Internet 3.
  • Page 118 ALEOS 4.4.0 Software Configuration User Guide Figure 5-23: Windows 7: Control Panel > Network and Sharing Center 4. In the middle of the page, under Change your networking settlings, select Set up a new connection or network. Figure 5-24: Set Up an Connection or Network 5.
  • Page 119 LAN Configuration 6. Select Broadband (PPPoE). 7. If you are using authenticated PPPoE, enter the User name and Password you configured in ACEmanager. 8. If desired, change the Connection name to something such as PPPoE that clearly identifies the connection. 9.

  • Page 120: Vlan

    ALEOS 4.4.0 Software Configuration User Guide VLAN ALEOS supports up to three Virtual Local Area Networks (VLANs) on its Ethernet port. VLANs are logical groupings of network devices that share the same broadcast domain. All devices on the same VLAN can ping each other without routing.

  • Page 121: Vrrp

    LAN Configuration Field Description Device IP The IP address of the AirLink device for that VLAN interface Subnet Mask The subnet mask indicates the range of host IP addresses that can be reached directly. Changing the subnet mask limits or expands the number of devices that can connect to the AirLink device.
  • Page 122 ALEOS 4.4.0 Software Configuration User Guide Primary WAN connection Router (VRRP Master) Backup WAN connection Switch Connected device AirLink device (VRRP Backup) Connected device Connected device Connected device Connected device Connected device Figure 5-27: VRRP Network Configuration without VLANs Primary WAN connection Router (VRRP Master) Backup WAN connection VLAN Switch...
  • Page 123 LAN Configuration Figure 5-29: ACEmanager: LAN > VRRP (no VLANs) Figure 5-30: ACEmanager: LAN > VRRP (VLANs) You can also set up VRRP using two AirLink devices —one configured as the VRRP Master and the other as the VRRP Backup. The Backup AirLink device provides an alternate route when the Master AirLink device loses coverage.
  • Page 124 ALEOS 4.4.0 Software Configuration User Guide Wireless connection on MNO A’s network (primary route for data) Wireless connection on MNO B’s network (Backup route for data AirLink device on MNO A’s network when the primary route is down) (VRRP Master, with priority configured as 100, for example) Switch AirLink device on MNO B’s network (VRRP Backup, with priority...

  • Page 125: Host Interface Watchdog

    LAN Configuration Field Description Priority Use this field to configure the priority for the AirLink device. The device with the highest priority (typically a 3rd party router) provides the primary data traffic route. If the device loses its connection to the WAN, its priority number drops. If the device fails, then when the failure is detected, the next highest priority router becomes the active router.
  • Page 126 ALEOS 4.4.0 Software Configuration User Guide After the interface comes back up, ALEOS sends another ping to the connected host. If there is still no response to this ping, the AirLink device reboots. After a reboot caused by the LAN Interface Watchdog, ALEOS waits an hour before attempting pings to prevent repeated frequent reboots.

  • Page 127: Vpn Configuration

    6: VPN Configuration The AirLink device can act as a Virtual Private Network (VPN) device, providing enterprise VPN access to any device connected to the AirLink device even when a device has no VPN client capability on its own. The AirLink device supports three types of VPN: IPsec, GRE, and SSL.

  • Page 128: Split Tunnel

    ALEOS 4.4.0 Software Configuration User Guide Split Tunnel The AirLink device supports Global settings with one encrypted tunnel and one open tunnel. A sample server subnet for a Global setting would be 172.16.1.0/24. Global settings VPNs should be set up with care, as a Global settings configuration with both an enterprise VPN and access to the public Internet can inadvertently expose company resources.

  • Page 129: Vpn 1

    Figure 6-2: ACEmanager: VPN > VPN 1 IPsec The IPsec architecture model includes the Sierra Wireless AirLink gateway as a remote gateway at one end communicating, through a VPN tunnel, with a VPN gateway at the other end. The remote gateway is connected to a Remote network and the VPN is connected to the Local network.
  • Page 130 ALEOS 4.4.0 Software Configuration User Guide VPN > VPN 1 > IPsec Tunnel Figure 6-3: ACEmanager: 4116359...
  • Page 131 The IP address or FQDN (Fully Qualified Domain Name) of the server that this VPN client Address connects to. This address must be open to connections from the AirLink device. The default VPN Gateway IP Addresses are static address on Sierra Wireless Servers. They are: Gateway IP Address 208.81.123.21...
  • Page 132 • IP (default) — The Peer Identity - IP field appears with the IP address of a VPN server set up by Sierra Wireless for your testing purposes • FQDN — The Peer Identity - FQDN field appears. Enter an FQDN (e.
  • Page 133 VPN is set to Not Connected and the device attempts to renegotiate IPSEC security parameters with its peer. Default is Disabled. Note: Sierra Wireless recommends that you Enable IKE DPD. Otherwise the AirLink device has no way of detecting that the connection to the VPN server is still available. IKE DPD Interval Use this field to set the DPD interval (in seconds).

  • Page 134: Gre

    ALEOS 4.4.0 Software Configuration User Guide Field Description Perfect Forward Provides additional security through a DH shared secret value. When this feature is Secrecy enabled, one key cannot be derived from another. This ensures previous and subsequent encryption keys are secure even if one key is compromised. Options are: Yes (default) or IPsec Encryption Determines the type and length of encryption key used to encrypt/decrypt ESP Algorithm...

  • Page 135: Ssl Tunnel

    VPN Configuration Figure 6-4: ACEmanager: VPN > VPN1 > GRE Tunnel See the IPsec table for parameter descriptions. Field Description VPN # Type Options are: Tunnel Disabled or GRE Tunnel. Enabling the GRE Tunnel will expose other options for configuring the tunnel. VPN # Status Indicates the status of the GRE tunnel on the device Options are: Disabled, Connected or Not Connected...
  • Page 136 ALEOS 4.4.0 Software Configuration User Guide The AirLink device client will authenticate the server using a PKI certificate. The server will authenticate the client via username and password. The Root CA certificate for the server certificate must be loaded on the device. Note: SSL tunnel is based on the OpenVPN open source package.
  • Page 137 VPN Configuration Field Description General VPN 1 Type Options are: Tunnel Disabled or SSL Tunnel. Enabling the SSL Tunnel will expose other options for configuring the tunnel. VPN 1 Status Indicates the status of the SSL tunnel on the device Options are: Disabled, Connected or Not Connected Set VPN Policy Click this button to apply the new settings.
  • Page 138 ALEOS 4.4.0 Software Configuration User Guide Field Description Load Client TLS Key This field appears only if Additional TLS Authentication is enabled. Loads the client TLS key When you click the button, a window pops up and enables you to browse and select the file containing the client TLS key.

  • Page 139: Vpn 2 To Vpn 5

    VPN Configuration VPN 2 to VPN 5 The VPN 2 through VPN 5 sections only allow configuration of the IPsec and GRE tunnels on the device. Figure 6-3 shows the screen display for the VPN 2 submenu; screen data fields for the VPN 3, 4, and 5 submenus are identical. Figure 6-6: ACEmanager: VPN >VPN 2 There are three options in the scroll down menu: Tunnel Disabled, IPsec Tunnel, and GRE Tunnel.
  • Page 140 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 141: Security Configuration

    (LAN) and from computers or devices contacting it from a remote source (WAN). These features are set as rules. Tip: For additional security, Sierra Wireless recommends that you change the default password for ACEmanager. See Change Password on page 237.
  • Page 142 3. Click “Add More” to display a rule line. 4. In the Public Start Port field, enter the desired public network port number. Values between 1 and 65535 are supported, although Sierra Wireless recom- mends using a value greater than 1024.
  • Page 143 You do not need to reboot immediately, if you have additional changes to make, but port forwarding does not take effect until the device is rebooted. Note: Sierra Wireless recommends that the total number of port forwardings be fewer than 1000 ports, including single port forwarding and port forwarding within a range.
  • Page 144 ALEOS 4.4.0 Software Configuration User Guide Field Description Port Forwarding Enables port forwarding rules. Options are Enable and Disable (default). Public Start Port Port on the public network or starting port on the public network for a range of ports. •...

  • Page 145: Dmz

    Security Configuration Figure 7-4: ACEmanager: Port Forwarding example 8. Click Apply. 9. Reboot. You do not need to reboot immediately, if you have additional changes to make, but port forwarding does not take effect until the device is rebooted. An unsolicited TCP and UDP data request coming in to the AirLink device on port 8080 is forwarded to the LAN connected device, 192.168.13.30, at port 80.
  • Page 146 ALEOS 4.4.0 Software Configuration User Guide Figure 7-5: ACEmanager: Security > Port Forwarding (DMZ) Field Description DMZ Enabled The AirLink device allows a single client to connect to the Internet through a demilitarized zone (DMZ). Options are Automatic (default), Manual, and Disable. •...

  • Page 147: Port Filtering-Inbound

    Security Configuration Port Filtering—Inbound Port Filtering Inbound restricts unsolicited access to the AirLink device and all — LAN-connected devices. You can enable Port Filtering to either block or allow specified ports. When enabled, all ports not matching the rule are allowed or blocked depending on the mode.

  • Page 148: Port Filtering - Outbound

    ALEOS 4.4.0 Software Configuration User Guide Port Filtering — Outbound Port Filtering Outbound restricts LAN access to the external network, i.e., the — Internet. Port Filtering can be enabled to block ports specified or allow specified ports. When enabled, all ports not matching the rule will be allowed or blocked depending on the mode.

  • Page 149: Trusted Ips-Inbound (Friends)

    Security Configuration Trusted IPs—Inbound (Friends) Trusted IPs Inbound restricts unsolicited access to the AirLink device and all — LAN connected devices. Tip: Trusted IPs-Inbound was called Friends List in legacy AirLink products. When enabled, only packets with source IP addresses matching those in the list or range of trusted hosts will have unrestricted access to the AirLink device and/or LAN connected devices.

  • Page 150: Trusted Ips-Outbound

    ALEOS 4.4.0 Software Configuration User Guide Trusted IPs—Outbound Trusted IPs Outbound restricts LAN access to the external network (Internet). — When enabled, only packets with the destination IP addresses matching those in the list of trusted hosts will be routed from the LAN to the external location. Note: Outbound restrictions do not apply to responses to inbound data requests.
  • Page 151 Security Configuration Figure 7-10: ACEmanager: Security > MAC Filtering Field Description MAC Filtering Enable or disable (default) MAC Filtering MAC Address allowed Allows devices with the MAC Addresses listed to connect to the host and transfer data. Add List MAC addresses by clicking on the Add More button. When adding MAC addresses, use a colon between the digit groups, for example 01:23:45:67:89:ab.
  • Page 152 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 153: Services Configuration

    8: Services Configuration The Services tab sections allow the configuration of external services that extend the functionality of the AirLink Device. AVMS (AirVantage Management Service) Figure 8-1: ACEmanager: Services > AVMS Field Description General AirVantage Disables or enables AVMS management by disabling or enabling periodic device- Management initiated communication with the AVMS server.
  • Page 154 ALEOS 4.4.0 Software Configuration User Guide Field Description Server URL The AVMS server URL address. By default, this is: http://na.m2mop.net/device/msci/com If you want network traffic from ALEOS to AVMS to be encrypted, enter an HTTPS URL (for example, https://na.m2mop.net/device/msci/com) in this field. Using an HTTPS URL enables Secure Socket Layer (SSL).

  • Page 155: Acemanager

    Services Configuration Field Description Connect The Connect button enables you to manually connect an AirLink device to AVMS. This may be useful for troubleshooting the connection between the platform and the remote device and confirming that AAF scripts or jobs created are executing as expected on AVMS.
  • Page 156 The encryption cipher suite used must be 128 bits. • There is no limit to the size of the private key, but the larger the key, the more the performance is affected. Sierra Wireless recommends that the key does not exceed 2048 bits. Load Custom This field only appears when the Custom Certificate field is set to Enable.

  • Page 157: Dynamic Dns

    Dynamic DNS Dynamic DNS allows an AirLink device WAN IP address to be published either to a proprietary Sierra Wireless dynamic DNS service called IP Manager, or to an alternate 3rd party Mobile Network Operator. Whether you have one Sierra Wireless AirLink device or multiple devices, it can be difficult to keep track of the current IP addresses especially if the addresses are not static but change every time the devices connect to the cellular network.
  • Page 158 Since many cellular providers, like wire-based ISPs, do not offer static IP addresses or static address accounts (which can cost a premium as opposed to. dynamic accounts), Sierra Wireless AirLink Solutions developed IP Manager. IP Manager works with a Dynamic DNS server to receive notification from Sierra Wireless AirLink devices to translate the dynamic IP address to a fully qualified domain name.
  • Page 159 Services Configuration 3rd party Services Figure 8-4: ACEmanager: Services > Dynamic DNS 3rd Party Services (partial screen) Figure 8-4 is a sample 3rd party service information screen. The 3rd party service selected from the Service drop down menu in this example is “dyndns.org.” These same fields will be displayed for all Service selections other than IP Manager and Disable.
  • Page 160 The domain name to be used by the device. This is the domain name of the server configured for *IPMANAGER1. Note: As a service, Sierra Wireless maintains IP Manager servers that can be used with any AirLink device. To use one of the free IP Manager servers, enter eairlink.com in this field.

  • Page 161: Understanding Domain Names

    The IP address or domain name of the dynamic DNS server which is (IP Address) / running IP Manager. IP Manager Server 2 (IP Address) Note: To use the Sierra Wireless IP Manager server, enter: edns1.eairlink.com (IP Manager Server 1) edns2.eairlink.com (IP Manager Server 2) IP Manager Server 1 Options are: Update / •...

  • Page 162: Dynamic Names

    ALEOS 4.4.0 Software Configuration User Guide the domain, but do not need to be registered with ICANN or any other registry. It is the responsibility of a domain to keep track of its own subs. car54.mydomain.com • .com is the TLD •...

  • Page 163: Sms Overview

    Services Configuration SMS Overview AirLink devices can: • Receive commands via SMS message and send responses, even when the device does not have a data connection (for example, you can provision a device via SMS without having a data connection) •...

  • Page 164: Sms Modes

    ALEOS 4.4.0 Software Configuration User Guide The format for sending an SMS command varies depending on the mode. See Table 8-2 for details. Table 8-2: SMS Command Formats Mode SMS Command Format Password Only PW [Password] [Prefix][Command] Control Only (from a number on the [Prefix][Command] or Trusted Phone Number list) PW [Password] [Prefix][Command]...

  • Page 165: Password Only

    Services Configuration Password Only In Password Only mode, you can send SMS commands to a device, provided you use the password. Gateway SMS messaging is not supported in this mode. Note: In Password Only mode, the password is always required. The Trusted Phone Number List is not available.
  • Page 166 ALEOS 4.4.0 Software Configuration User Guide • Trusted Phone Number is enabled and your phone number is on the Trusted Phone Number List. If Trusted Phone Number is enabled and your number is not on the Trusted Phone Number List, you can still send an SMS command provided you use the password.

  • Page 167: Gateway Only

    Services Configuration Note: If all the SMS commands you send in Control Only mode are from a trusted number, you do not need to include a password when you send the command. 4. If desired, change the ALEOS Command Prefix or use the default prefix, &&&.
  • Page 168 ALEOS 4.4.0 Software Configuration User Guide Figure 8-8: ACEmanager: Services > SMS (Gateway Only) 2. In the SMS Mode field, select Gateway Only. 3. Enter the desired password in the ALEOS Command Password field or leave the field blank to use the default password. The password you configure can be any alphanumeric string between 1 and 255 characters long.
  • Page 169 Services Configuration 4. The SMS destination is the local interface where ALEOS forwards an SMS from the mobile network. In the SMS destination field, select from the following options: · Serial—Messages are forwarded to the Serial port on the destination device.
  • Page 170 ALEOS 4.4.0 Software Configuration User Guide Sending a gateway message from a local IP device to a remote destination Mobile AirLink device unpacks Network UDP packet and sends SMS to remote device. Ethernet or USB Ethernet AirLink device connected device Remote device SMS message in UDP packet The AirLink device acts as a gateway to send SMS messages from an IP...
  • Page 171 Services Configuration Example: You want to send the following message: “Test message” to phone number (510) 555-4200. To use this feature, convert the message to hex:54657374206d657373616765. Then format the message as follows: <<<15105554200,ASCII,12,54657374206d657373616765>>> where: · “<<<” is the start delimiter ·...
  • Page 172 ALEOS 4.4.0 Software Configuration User Guide 3. The AirLink device converts the message into a UDP packet using the AirLink SMS Protocol and sends it to the configured Local Host IP at Local Host Port. The message as follows: <<<16045554200,ASCII,12,54657374206d657373616765>>> where: ·...

  • Page 173: Control And Gateway

    Services Configuration Control and Gateway In Control and Gateway mode you can do both—send commands to the device and send gateway messages to the connected device. When the Trusted Phone Number List is enabled, all SMS messages from trusted devices that do not begin with the password indicator (PW) or the command prefix are sent to the connected device as a gateway message.
  • Page 174 ALEOS 4.4.0 Software Configuration User Guide Figure 8-9: ACEmanager: Services > SMS (Control and Gateway) For more information, see Control Only on page 165 and Gateway Only page 167. 4116359...

  • Page 175: Sms Security

    Services Configuration SMS Security Inbound SMS Messages Incoming SMS messages are received as UDP packets, and forwarded to the local device IP address and port. The UDP packets are in the same format as sent messages. When Trusted Phone Number security is enabled, incoming messages coming from the phone numbers in the Trusted Phone Number list are the only ones for which commands will be performed (relay, response etc.) or gateway messages forwarded.

  • Page 176: Trusted Phone Number

    ALEOS 4.4.0 Software Configuration User Guide Field Description Last Incoming The last incoming message is the last inbound SMS from the phone number. This will only Message be erased with a reset to defaults. Trusted Phone Trusted phone numbers are listed here Number List Trusted Phone Number Follow the instructions below to add a Trusted Phone Number on the SMS page.
  • Page 177 Services Configuration Tip: If you do not know the SIM ID or ESN number you can find it in ACEmanager (Status > WAN/Cellular). Note: The SMS password is not the same as the ALEOS password used to access ACEmanager or Telnet/SSH. To configure the SMS password: 1.

  • Page 178: Sms > Advanced

    ALEOS 4.4.0 Software Configuration User Guide Note: The default password: • Works with all SMS commands • Is not displayed in ACEmanager (If the ALEOS Command Password field is blank, the default password is used.) • Is overridden by a user-defined password •...
  • Page 179 Services Configuration Field Description SMS Address Type For most networks, use the default setting (International). The address type of the phone number used to send outgoing messages and command responses. Options are: • International (default) • National • Network Specific •...

  • Page 180: Smsm2M

    ALEOS 4.4.0 Software Configuration User Guide SMSM2M SMS messages can be sent from the serial command interface. Enter AT*SMSM2M=”[phone] [message]”. The phone number needs to be in the same format as numbers entered in the Trusted Phone Number List. The message must not exceed 140 characters. To send several messages back to back, you must wait for the OK before sending the next message.

  • Page 181: Telnet/Ssh

    Services Configuration Telnet/SSH Use the Telnet or SSH protocol to connect to any AirLink device and send AT commands. A secure mechanism to connect remote clients is a requirement for many users. In ACEmanager, Secure Shell (SSH) is supported to ensure confidentiality of the information and make the communication less susceptible to snooping and man-in-the-middle attacks.

  • Page 182: Email (Smtp)

    ALEOS 4.4.0 Software Configuration User Guide Field Description Remote Login Server Sets or queries the port used for the AT Telnet/SSH server. Telnet/SSH Port Default: 2332 Tip: Many networks have the ports below 1024 blocked. We recommend that you use a higher numbered port.

  • Page 183: Management (Snmp)

    Services Configuration Figure 8-14: ACEmanager: Services > Email (SMTP) Field Description Server IP Address Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. • d.d.d.d = IP Address • name = domain name (maximum: 40 characters) From Email Address Sets the email address from which the SMTP message is being sent.
  • Page 184 ALEOS 4.4.0 Software Configuration User Guide • SNMP-compliant devices (such as your AirLink device, a router, a UPS, a web server, a file server, or other computer equipment) • An agent (data collection software running on the SNMP-compliant devices) • A Network Management System (NMS) that monitors all the agents on a specific network.
  • Page 185 Services Configuration Field Description SNMP Configuration Enable SNMP Allows you to enable/disable SNMP Default: Disable SNMP Version Allows you to select either SNMP protocol Version 2 (default) or Version 3 communications. SNMP Port Controls which port the SNMP Agent listens on: •...
  • Page 186 ALEOS 4.4.0 Software Configuration User Guide Field Description Read Only SNMP User Community Name The community name is a text string that acts as a password. It is used to authenticate messages that are sent between the management station and the device. Default is public.
  • Page 187 Services Configuration SNMPv3 Figure 8-16: ACEmanager: Services> Management (SNMPv3) Field Description SNMP Configuration Enable SNMP Allows you to enable/disable SNMP Default is Disable. SNMP Version Allows you to select either SNMP protocol Version 2 (default) or Version 3 communications. SNMP Port Controls which port the SNMP Agent listens on: •...
  • Page 188 ALEOS 4.4.0 Software Configuration User Guide Field Description Read Only SNMP User Name Allows these SNMP users to view, but not change the network configuration Security Level Security types available: None, Authentication Only, and Authentication and Privacy. Authentication Type Authentication types available: MD5 or SHA Note: This field is only available when you select either Authentication and Privacy, or Authentication Only in the Security Level field.

  • Page 189: Time (Sntp)

    Services Configuration Field Description Engine ID The Engine ID is a mandatory field that uniquely identifies the SNMPv3 agent in the device to the server. The Engine ID is 5–32 octets long (1 octet is 2 hex characters). That is: •...

  • Page 190: Authentication

    ALEOS 4.4.0 Software Configuration User Guide Field Description Enable time update Enables daily SNTP update of the system time. Default: Disable SNTP Server Address SNTP Server IP address, or fully qualified domain name, to use if *SNTP=1. If blank, time.nist.gov is used. •...

  • Page 191: Ldap Authentication

    Services Configuration LDAP Authentication Lightweight Directory Access Protocol (LDAP) is a network protocol for accessing and manipulating information stored in a directory. It is suitable for using with information that must be easily available and accessible, and does not change frequently.

  • Page 192: Radius Authentication

    ALEOS 4.4.0 Software Configuration User Guide Field Description Encryption Select the encryption type Options are: • None • SSL—Secure Sockets Layer protocol —Non-standard legacy (pre-LDAPv3) encryption type • StartTLS—Secure mechanism integrated into the LDAPv3 protocol (default) Base DN Distinguished name of the search base Bind DN Choose how the LDAP search is done Options are:...

  • Page 193: Tacacs+ Authentication

    Services Configuration Figure 8-19: ACEmanager: Services > Authentication > RADIUS 3. Configure the other fields as described in the following table. Field Description RADIUS Server RADIUS server IP address or resolvable domain name Port By default, RADIUS uses UDP port 1812 Timeout (seconds) The time limit for the server to respond •...
  • Page 194 ALEOS 4.4.0 Software Configuration User Guide Figure 8-20: ACEmanager: Services > Authentication > TACACS+ 3. Configure the other fields as described in the following table. Field Description TACACS+ Server TACACS+ server IP address or resolvable domain name Port By default, TACACS+ uses TCP port 49 Timeout (seconds) The time limit for the server to respond •...

  • Page 195: Device Status Screen

    Services Configuration Device Status Screen The Device Status Screen feature, when enabled, allows you to add network status parameters to the ACEmanager Login screen. Once enabled, subsequent logins to ACEmanager display whatever status parameters have been previously checked on the Device Status Screen. Figure 8-21: ACEmanager: Services >...
  • Page 196 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 197: Events Reporting Configuration

    9: Events Reporting Configuration Introduction Events Reporting allows you to generate reports or perform actions in response to the events that are configured in the ALEOS software. An Event is a measurement of a physical property AND a state change or a threshold crossing. For example, radio module signal strength (RSSI) is a physical property.

  • Page 198: Additional Behavior And Features

    ALEOS 4.4.0 Software Configuration User Guide 3. The measurement is compared to the configured threshold or state change. If there is no change, then another measurement is performed. If a state change (or threshold crossing) occurs, then the flow moves to step 4. 4.
  • Page 199 Events Reporting Configuration Figure 9-2: ACEmanager: Events reporting > Actions 3. Define an Action: a. Enter a name for the action. b. Select the Action Type. For more information, see Action Types page 200. c. Enter the parameters. The parameters vary depending on the Action Type choose. For a complete list of Actions and additional information, see Action Types page 200.

  • Page 200: Action Types

    ALEOS 4.4.0 Software Configuration User Guide c. Select the Event Operator and choose the parameters. The parameters vary depending on the Event Type and Event Operator chosen. For more information, see Table 9-1 on page 204. 7. Associate the Action with the Event: a.
  • Page 201 Events Reporting Configuration Figure 9-5: ACEmanager: Events Reporting > Action Type > Email Note: If you are using this option, be sure Email is configured on the Services > Email (SMTP) tab. For more information, see Email (SMTP) on page 182. SNMP Trap notification Note: If you are using this option, be sure SNMP Trap is configured on the Services >...

  • Page 202: Report Data Group

    ALEOS 4.4.0 Software Configuration User Guide Figure 9-6: ACEmanager: Event Reporting > Action Type Report Data Group For email messages, you can select the data you want to be included in the report. Check the box corresponding to the data displayed. By default, all the boxes are clear.
  • Page 203 Events Reporting Configuration · Include Phone Number—The phone number of the AirLink device · Include Device Name—The name of the AirLink device · Include MAC Address—The MAC Address of the Ethernet port of the AirLink device · Include SIM ID—The SIM ID of the AirLink device ·...

  • Page 204: Relay

    Event Name Event Type Event Operator Options Values to Compare Digital Inputs • Digital Input State Change Disable • The AirLink ES440 has 1 When Switch Closed digital input. • When Switch Opened • On any change • • Pulse Accumulator...
  • Page 205 Events Reporting Configuration Table 9-1: Event Types (Continued) Network • RSSI Threshold Crossing Disable Value To Compare (Signal Power (-dBm)) • When Above Threshold • When Below Threshold • When Cross Threshold • Network State State Change Disable • When Cellular is Ready (Triggered when a cellular connection is established) •...
  • Page 206 Monthly Data Usage reaches a certain percentage, only the last threshold configured is used. ALEOS Data Usage is approximate and should not be compared with data usage recorded by the Mobile Network Operator. SIERRA WIRELESS IS NOT RESPONSIBLE FOR DATA OVERAGES. 4116359...

  • Page 207: Serial Configuration

    10: Serial Configuration Use the serial port to connect devices or computers using a DB9- RS232 connection. Note: These commands are specific to the RS232 port and generally do not apply to USB/serial. Port Configuration Serial Port Configuration consists of five categories of configurable parameters: •...

  • Page 208: Port Configuration

    ALEOS 4.4.0 Software Configuration User Guide Port Configuration Figure 10-1: ACEmanager: Serial > Port Configuration > Port Configuration Table 10-1: Serial Port Configuration > Port Configuration Field Description Port Configuration Startup Mode Default Default power-up mode for the serial port. When the AirLink device is power-cycled, the serial port enters the communication mode specified.
  • Page 209 Serial Configuration Table 10-1: Serial Port Configuration > Port Configuration Field Description Autologin Reverse This field only appears when the Startup Mode Default field is set to Reverse Telnet/SSH. Telnet Determines the log in procedure when using reverse telnet. • Enable—Do not enter a user name and password when you telnet to a a router or other device that has a serial connection to your AirLink device.

  • Page 210: Reverse Telnet/Ssh

    ALEOS 4.4.0 Software Configuration User Guide Table 10-1: Serial Port Configuration > Port Configuration Field Description Default Dial Mode Protocol used to send messages Options are: • • UDP (default) You can also use an AT command to configure this field. See on page 322.
  • Page 211 Serial Configuration 4. Optional—If you are planning to use telnet (rather than SSH), you can be automatically logged in when you telnet to the AirLink device without having to enter a user name and password. Autologin is not supported with SSH. To set up automatic login: a.
  • Page 212 ALEOS 4.4.0 Software Configuration User Guide 7. Click Apply. 8. Reboot the AirLink device. 9. Use a Telnet or SSH terminal client such as Putty or Teraterm to connect to the appropriate port: · If you are using Autologin, Telnet to the port specified in the Device Port field (default is 12345).

  • Page 213: Advanced

    Serial Configuration ALEOS redirects you to the router or other device connected to the AirLink device serial port. You can use this connection to configure connected device. Note: You may be required to enter a user name and password to access the router or other device.
  • Page 214 ALEOS 4.4.0 Software Configuration User Guide Table 10-2: Serial Port Configuration > Advanced Field Description Assert DCD Assert DCD always, or when the device is in a data mode (UDP, TCP, etc.) or when the device is in network coverage. Options are: •...

  • Page 215: Tcp

    Serial Configuration Table 10-2: Serial Port Configuration > Advanced Field Description IP List Dial This allows access to the Modbus IP Address using the first two digits of the dial string. For example, ATDT1234567 would imply ID index 12 on the Modbus Address list and use the associated IP Address as the destination.
  • Page 216 ALEOS 4.4.0 Software Configuration User Guide Table 10-3: Serial Port Configuration > TCP Field Description TCP Auto Answer This determines how the AirLink device responds to an incoming TCP connection request. The AirLink device remains in AT Command mode until a connection request is received. The AirLink device sends a “RING”...

  • Page 217: Udp

    Serial Configuration Figure 10-4: ACEmanager: Serial > Port Configuration > UDP Table 10-4: Serial Port Configuration > UDP Field Description UDP Auto Answer Whether the AirLink device auto answers and incoming UDP connection request Options are: • Disable (default) • Enable You can also use an AT command to configure this field.
  • Page 218 ALEOS 4.4.0 Software Configuration User Guide Table 10-4: Serial Port Configuration > UDP Field Description UDP Connect Last Allows you to choose to use the last accepted IP address and port number as the default settings, instead of using S53 (destination address) Options are: •...

  • Page 219: Ppp

    Serial Configuration Table 10-4: Serial Port Configuration > UDP Field Description UDP Serial Delay Waits the specified delay before sending the first received UDP packet and the subsequent (.1 second) UDP packets out to the port Ethernet (in 100 ms units). •...

  • Page 220: Configuring Ip To Serial With Auto Answer And Serial To Ip

    ALEOS 4.4.0 Software Configuration User Guide Table 10-5: Serial Port Configuration > PPP Field Description Device PPP IP Sets the device IP address (in private mode) Host PPP IP Sets the host IP address (in private mode) a. Note: This section is only visible when PPP is selected in the Startup Mode Default field. Configuring IP to Serial with Auto Answer and Serial to IP You can configure the AirLink device to:...
  • Page 221 Serial Configuration Required fields for receiving data payloads over serial, creating IP packets to send Required fields for receiving IP packets and sending out data payloads over serial Required fields both receiving data payloads over serial, creating IP packets to send and receiving data payloads over serial, creating IP packets to send Figure 10-8: ACEmanager: Serial >...
  • Page 222 ALEOS 4.4.0 Software Configuration User Guide Table 10-6: Quick Guide to Configuring IP to Serial with Auto Answer and Serial to IP Field To receive packets and To receive data Both (to receive packets - send send data payload out payloads over serial out data payload AND receive over serial...
  • Page 223 Serial Configuration For Receiving TCP/IP Packets: a. Expand the +TCP section of the screen. Figure 10-9: ACEmanager: Serial > Port Configuration > TCP b. Set the TCP Auto Answer field to Enable. For Receiving UDP/IP Packets: a. Expand the +UDP section of the screen. Figure 10-10: ACEmanager: Serial >...

  • Page 224: Led Indicator

    ALEOS 4.4.0 Software Configuration User Guide LED Indicator You can configure the Activity LED on the AirLink device to flash red when traffic is being transmitter or received over the serial port. Figure 10-11: ACEmanager: Serial > LED Indicator Table 10-7: Serial > LED Indicator Field Description Display...

  • Page 225: Applications Configuration

    Note: ALEOS Data Usage is approximate and should not be compared with data usage recorded by the Mobile Network Operator. Sierra Wireless is NOT responsible for data overages. Step 1—Configure Data Usage 1. In ACEmanager, go to Applications > Data Usage.
  • Page 226 ALEOS 4.4.0 Software Configuration User Guide Figure 11-1: ACEmanager: Applications > Data Usage Field Description General Usage Monitoring Use this field to enable or disable data usage monitoring. Options are: • Disable (default) • Enable Data Service Available (under usage limit)—Always appears “Available (under usage limit)”...
  • Page 227 Applications Configuration Field Description Daily Limit Daily Limit (MB) This is the user-specified daily (24 hour) data usage limit (in MB or KB, Daily Limit (KB) depending on the value in the Plan Units field). You can specify data usage limits on a daily basis. A limit is essentially a threshold that can trigger the software to take a user-specified action if the usage goes above the threshold.
  • Page 228 ALEOS 4.4.0 Software Configuration User Guide Field Description Monthly Limit Monthly Limit Units Select the units for monthly data usage—MB (default) or GB. This field only appears when Plan Units on page 226 is set to MB. Monthly Limit (in This is the user-specified monthly data usage limit (in MB or GB, units as specified depending on the option selected in...
  • Page 229 Applications Configuration Step 2—Configure Event Reporting 1. In ACEmanager, go to Events Reporting > Actions. Figure 11-2: ACEmanager: Events Reporting > Events 2. Select the desired Action to be performed when the Event is triggered, such as SNMP Trap or Email, and enter the appropriate information in the related fields.

  • Page 230: Aleos Application Framework

    Cloud Platform (www.sierrawireless.com/AirVantage) or a customer-developed server platform. Embedded and server application developers can start using ALEOS AF by accessing the Sierra Wireless Developer Zone (http://developer.sierrawireless.com/ALEOS_AF). You may want to reserve the serial port for an ALEOS AF application. To do so, select Enable in Applications >...
  • Page 231 Applications Configuration Figure 11-4: ACEmanager: Applications > ALEOS Application Framework Field Description General Available RAM (KB) Available RAM in kilobytes (1000 bytes), updated every 30 seconds Available Flash (KB) Available Flash on the user partition in kilobytes (1024 bytes), updated every 30 seconds CPU Load CPU load, averaged over the last 15 minutes and updated every 30...
  • Page 232 ALEOS 4.4.0 Software Configuration User Guide Field Description Installed AAF Applications Application Name To help you manage installed applications, the table in this section Autostart shows all the installed AAF Applications and displays the: Version • Application name Status • Autostart—true or false •...

  • Page 233: I/O Configuration

    12: I/O Configuration The I/O tab in ACEmanager applies to all Sierra Wireless AirLink devices that feature I/O ports. You can use the input/outputs on AirLink devices to generate reports based on a threshold being crossed, a switch being opened or closed, or the number of times a switch has changed state.

  • Page 234: Relay Outputs

    ALEOS 4.4.0 Software Configuration User Guide For more information on setting up reports, see Events Reporting Configuration on page 197. Relay outputs You can use relay outputs to trigger an intermediary switch and change the state of equipment. Current State The Current State screen allows you to view the current values (as of the last refresh) of analog and digital inputs, pulse counts for digital inputs, and raw and transformed values for analog inputs.

  • Page 235: Pulse Count

    I/O Configuration Table 12-1: I/O: Current State Command Description Pulse Count 1 The pulse count increments when the input value changes from high to low. Pulse count 1 displays the value for Pin 4 on power connector. Note: To reset the pulse count to zero, reset the device to the factory defaults. Relay Output 1 Configure Relay Output signal.
  • Page 236 ALEOS 4.4.0 Software Configuration User Guide Figure 12-2: ACEmanager: I /O > Configuration Field Description Relay 1 Initial Setting The initial relay value when the AirLink device is powered on Options are: • • OFF (default) • Last Value (The value remains the same as it was before the AirLink device was powered down).

  • Page 237: Admin

    13: Admin Change Password For system security reasons, changing the default password of the AirLink device is highly recommended. Figure 13-1: ACEmanager: Admin To change the default password: 1. Select the User Name associated with the password you want to change: user, viewer, or sconsole.

  • Page 238: Advanced

    24-hour notation Over-the-Air Enables/disables over-the-air ALEOS software upgrading of the AirLink device. When Programming Sierra Wireless releases a new version of ALEOS, you can upgrade your remote devices with Over-the-Air Programming (OPRG) enabled. • Enable (default) •...
  • Page 239 Admin Field Description Default Configuration Enables or disables the hardware reset button Reset Sets the AirLink device to allow (or not allow) the hardware reset button to reset the device to the factory default settings. • Allowed—Pressing the hardware reset button for 7–10 seconds reboots the device and resets it to the factory defaults.
  • Page 240 ALEOS 4.4.0 Software Configuration User Guide Field Description Ping Use this button to confirm that a connected device is responding. Click Ping. In the pop-up window, enter the device IP address or DNS name and click Ping Now. Reset to Factory Erases all customer-defined settings, including custom APNs and resets all settings Default (passwords, LAN and WAN configuration, security settings, ALEOS Applications...
  • Page 241 Admin Field Description Reset Mode Before resetting the AirLink device to the factory default settings, you can choose to preserve the configured network connection settings. Options are: • Reset All—All settings including network settings are returned to the factory default values on Reset to Factory Default.

  • Page 242: Radio Passthru

    AT commands to the radio using a terminal connection, there are software applications designed to communicate with the radio directly. If you need to use Radio Passthru, contact your Sierra Wireless AirLink representative to obtain the needed drivers and/or software application.

  • Page 243: Log

    Admin The Log file is a system log of the AirLink device. The Logging configuration screen enables you to configure log verbosity and display filtering. The View Log screen enables you to view and save logs. The logs are in plain text. To configure what you want to include in the logs: 1.
  • Page 244 ALEOS 4.4.0 Software Configuration User Guide Note: Some log messages are only displayed if you display Linux Syslog. For example, If you are debugging a VPN or LAN setup, the relevant information is only displayed in the Linux Syslog. 3. Optional: To display Linux Syslog: a.
  • Page 245 Admin Tip: Use View Log for troubleshooting purposes (e.g., when setting up the IPsec configu- ration). The Log page allows you to establish the tunnel connection and monitor the results directly. To change the intervals at which the log is displayed, you can change the settings in Auto Refresh.
  • Page 246 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 247: Windows Dial-Up Networking (Dun)

    A: Windows Dial-up Networking (DUN) Dial-up Networking (DUN) enables you to use Point-to-Point Protocol (PPP) to establish a connection between a host PC serial port and the AirLink device, as shown in Figure A-1. Internet WAN connection PPP connection Serial cable AirLink device Host PC Figure A-1: PPP connection...
  • Page 248 ALEOS 4.4.0 Software Configuration User Guide Install the driver 1. Select Start > Control Panel > Phone and Modem Options. Figure A-2: Phone and Modem Options 2. Select the Modems tab. Figure A-3: Phone and Modem Options: devices 4116359...
  • Page 249 3. Click Add. Figure A-4: Add Hardware Wizard 4. Select Don’t detect my modem; I will select it from a list. 5. Click Next. Rev 1 Nov.14...
  • Page 250 ALEOS 4.4.0 Software Configuration User Guide Figure A-5: Add Hardware Wizard: Install New Modem 6. Under Manufacturer, select (Standard Modem Types). 7. Under Models, select Standard 33600 bps Modem. Tip: If you have the speed for your device configured as something other than the default, use the Standard device that matches the speed you configured.
  • Page 251 Figure A-6: Add Hardware Wizard: Select Ports 9. Select Selected Ports. 10. Select the COM port the device is connected to (commonly COM1). 11. Click Next. Rev 1 Nov.14...
  • Page 252 ALEOS 4.4.0 Software Configuration User Guide Figure A-7: Add Hardware Wizard: Finish 12. Once the device driver is installed, click Finish. When you return to the Phone and Modem Options page, you should see the newly installed device “attached to” the correct COM port. Figure A-8: Phone and Modem Options >...
  • Page 253 Figure A-9: Modem Properties 14. Select the Modem tab. Figure A-10: Modem Properties > Modem 15. Confirm that the Maximum Port Speed is set to 115200 (default). Rev 1 Nov.14...
  • Page 254 ALEOS 4.4.0 Software Configuration User Guide 16. Click OK to exit. 17. Click OK again to exit out of the Phone and Modem Options. 18. Go to Start > Control Panel > Device Manager. Figure A-11: Device Manager 19. Under Modems, highlight Standard 33600 bps Modem. Right-click and select Update Driver Software..
  • Page 255 Figure A-12: Update Driver Software—Browse 20. Select Browse my computer for driver software. Figure A-13: Update Driver Software—Let me pick... Rev 1 Nov.14...
  • Page 256 ALEOS 4.4.0 Software Configuration User Guide 21. Select Let me pick from a list of device drivers on my computer. Figure A-14: Update Driver Software—Select Standard Modem 22. Deselect Show compatible hardware. 23. Under Manufacturer, select (Standard Modem Types). 24. Under Models, select Standard Modem. 25.

  • Page 257: Creating A Dial-Up Networking (Ppp) Connection

    Figure A-16: Update Driver Software—Success 26. Click Close. Creating a Dial-Up Networking (PPP) Connection Once you have the driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN). Note: No other device or program can use the COM port (serial port) configured for the modem driver while the DUN session is active.
  • Page 258 ALEOS 4.4.0 Software Configuration User Guide If you are using a DUN connection with any other network connection (such as Ethernet), you may need to use the route command in Windows to set up a static route through the device to access the location remotely over the PPP link and the cellular network.
  • Page 259 Figure A-18: Set up a Connection or Network 3. Select Set up a dial-up connection. 4. Click Next. If you are asked which modem you want to use, select Standard Modem. Figure A-19: Create a Dial up Connection Rev 1 Nov.14...
  • Page 260 ALEOS 4.4.0 Software Configuration User Guide 5. In the Dial-up phone number field, type “#777”. 6. Ignore the User name and Password fields. 7. In the Connection name field, type “ALEOS Dial-up Connection” or other desired name. 8. Click Connect. Alternatively, to connect to the ALEOS Dial-up network: a.
  • Page 261 Figure A-21: DUN Properties 4. Confirm that the check box beside Use dialing rules is not selected. 5. Click Configure... (below the Connect using box). Figure A-22: Modem Configuration 6. Confirm that the Maximum speed (bps) is set to 115200. 7.
  • Page 262 ALEOS 4.4.0 Software Configuration User Guide 9. In the main properties window, select the Options tab. Figure A-23: Networking 10. Click PPP Settings. Figure A-24: PPP Settings 11. Clear the check boxes beside all three PPP settings. 12. Click OK. 13.
  • Page 263 Figure A-25: DUN Connection > Networking tab 14. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. Tip: For most configurations, getting the IP address and the DNS server address are automatic. Rev 1 Nov.14...
  • Page 264 ALEOS 4.4.0 Software Configuration User Guide Figure A-26: TCP/IP Properties 15. Click Advanced. Figure A-27: Advanced TCP/IP 4116359...

  • Page 265: Connection Settings

    16. Select Use default gateway on remote network. 17. Click OK. Tip: You may want to check the Options tab and change the settings for applications you use. The default options are generally applicable for most uses. Caution: Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab.
  • Page 266 ALEOS 4.4.0 Software Configuration User Guide 3. Select Change adapter settings. 4. Right-click the icon for the DUN connection. If you want this to be your default connection, select Set as Default Connec- tion. If it is already the default connection and you do not want it as your default connection, select Cancel as Default Connection.

  • Page 267: Snmp: Simple Network Management Protocol

    RSSI, thresholds, network state, hardware temperature, etc. Sierra Wireless MIB This section show the contents of the Sierra Wireless MIB file. When this file is loaded onto a remote SNMP client, you can query the Sierra Wireless specific objects listed in this file.
  • Page 268 IMPORTS OBJECT-TYPE, NOTIFICATION-TYPE, MODULE-IDENTITY, IpAddress, Integer32, Opaque, enterprises, Counter32, Unsigned32 FROM SNMPv2-SMI TEXTUAL-CONVENTION, DisplayString, TruthValue FROM SNMPv2-TC; sierrawireless MODULE-IDENTITY LAST-UPDATED "201202290000Z" ORGANIZATION "Sierra Wireless Inc" CONTACT-INFO "Sierra Wirelss Inc " DESCRIPTION "" REVISION "201202290000Z" DESCRIPTION "This file defines the private Sierra MIB extensions."...
  • Page 269 home OBJECT IDENTIFIER ::= { statustab 1} cellular OBJECT IDENTIFIER ::= { statustab 2} lan OBJECT IDENTIFIER ::= { statustab 3} OBJECT IDENTIFIER ::= { statustab 4} security OBJECT IDENTIFIER ::= { statustab 5} services OBJECT IDENTIFIER ::= { statustab 6} OBJECT IDENTIFIER ::= { statustab 7} serial OBJECT IDENTIFIER ::= { statustab 8}...
  • Page 270 ALEOS 4.4.0 Software Configuration User Guide DESCRIPTION "" ::= { home 644 } gprsECIO OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 772 } cdmaECIO OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 643 } powerIn OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
  • Page 271 cellularBytesSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 283 } cellularBytesRecvd OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 284 } deviceName OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 1154 } -- cellular status elements wanIP OBJECT-TYPE...
  • Page 272 ALEOS 4.4.0 Software Configuration User Guide lac OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 774 } imsi OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 785 } keepAliveIpAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current DESCRIPTION ""...
  • Page 273 STATUS current DESCRIPTION "" ::= { cellular 2151 } wanUseTime OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 5046 } rscp OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 10249 } errorRate OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current...
  • Page 274 ALEOS 4.4.0 Software Configuration User Guide prlVersion OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 642 } prlUpdateStatus OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 646 } sid OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION ""...
  • Page 275 vrrpEnabled OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 9001 } lanpacketsSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 279 } lanpacketsRecvd OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 280 } wifipacketsSent OBJECT-TYPE SYNTAX INTEGER...
  • Page 276 ALEOS 4.4.0 Software Configuration User Guide STATUS current DESCRIPTION "" ::= { lan 4506 } wifiSSID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 4507 } wifiChannel OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 4508 } -- VPN status elements incomingOOB OBJECT-TYPE...
  • Page 277 MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3205 } vpn3Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3231 } vpn4Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3257 } vpn5Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
  • Page 278 ALEOS 4.4.0 Software Configuration User Guide STATUS current DESCRIPTION "" ::= { security 3506 } trustedHosts OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { security 1062 } macFiltering OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { security 3509 } badPasswdCount OBJECT-TYPE SYNTAX INTEGER...
  • Page 279 DESCRIPTION "" ::= { services 1149 } dynamicDnsService OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { services 5011 } fullDomainName OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { services 5007 } -- GPS status elements gpsFix OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only...
  • Page 280 ALEOS 4.4.0 Software Configuration User Guide ::= { gps 904 } speed OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { gps 905 } engineHours OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { gps 906 } -- Serial status elements serialPortMode OBJECT-TYPE SYNTAX DisplayString...
  • Page 281 -- About status elements deviceModel OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 7 } radioModelType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 9 } radioFirmwareVersion OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
  • Page 282 ALEOS 4.4.0 Software Configuration User Guide msciVersion OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 3 } -- Read Write values snmpenable OBJECT-TYPE SYNTAX INTEGER { disabled(0), enabled(1)} MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10040 } snmpversion OBJECT-TYPE SYNTAX INTEGER { snmpv2c(2),...
  • Page 283 STATUS current DESCRIPTION "" ::= { snmpconfig 2732 } rocommunity OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10063 } rouser OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10045 } rosecuritylvl OBJECT-TYPE SYNTAX INTEGER { noauthnopriv(0), authnopriv(1),...
  • Page 284 ALEOS 4.4.0 Software Configuration User Guide roprivkey OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10050 } rwcommunity OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10064 } rwuser OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION ""...
  • Page 285 aes(0), des(1) } MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10055 } rwprivkey OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10056 } trapipAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 1166 } trapport OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-write...
  • Page 286 ALEOS 4.4.0 Software Configuration User Guide noauthnopriv(0), authnopriv(1), authpriv(2)} MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10058 } trapauthtype OBJECT-TYPE SYNTAX INTEGER { md5(0), sha(1) } MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10059 } trapauthkey OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current...
  • Page 287 -- Notifications starting at 1000 modemNotifications OBJECT IDENTIFIER ::= { mibversion1 1000 } value OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS accessible-for-notify STATUS current DESCRIPTION "value of MSCIID that triggered this event" ::= { modemNotifications 500 } digitalInput1 NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION...
  • Page 288 ALEOS 4.4.0 Software Configuration User Guide OBJECTS { value } STATUS current DESCRIPTION "Pulse Accumulator 2 MSCIID 4003" ::= { modemNotifications 6 } pulseAccumulator3 NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Pulse Accumulator 3 MSCIID 4004" ::= { modemNotifications 7 } pulseAccumulator4 NOTIFICATION-TYPE OBJECTS { value }...
  • Page 289 DESCRIPTION "Scaled Analog Input 1 MSCIID 4041" ::= { modemNotifications 13 } scaledAnalogInput2 NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Scaled Analog Input 2 MSCIID 4042" ::= { modemNotifications 14 } scaledAnalogInput3 NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Scaled Analog Input 3 MSCIID 4043"...
  • Page 290 ALEOS 4.4.0 Software Configuration User Guide ::= { modemNotifications 20 } rssiNotification NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "RSSI MSCIID 261" ::= { modemNotifications 21 } networkStateNotification NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Network State MSCIID 259" ::= { modemNotifications 22 } networkService NOTIFICATION-TYPE OBJECTS...
  • Page 291 OBJECTS { value } STATUS current DESCRIPTION "CDMA Temperature MSCIID 641" ::= { modemNotifications 28 } dailyDataUsage NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Daily Data Usage MSCIID 25001" ::= { modemNotifications 29 } monthlyDataUsage NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION...
  • Page 292 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 293: At Commands

    C: AT Commands AT Command Set Summary Using a terminal connection (Telnet) or SSH protocol, you can send AT commands to configure the device, command it to do something, or query a setting. • AT commands must always be terminated by a carriage return <CR>...

  • Page 294: Reference Tables

    ALEOS 4.4.0 Software Configuration User Guide AT commands are shown in upper case, but they are not case sensitive. This appendix organizes the commands into functional groups to allow you to more quickly locate a desired command when you know the operation but not the command.

  • Page 295: Device Updates

    Device Updates Table C-1: Device Update AT Commands Command Description *TPLUPDATE This AT command updates the template (configuration file) remotely. The template file must be accessible on an FTP server. The command parameters are: AT*TPLUPDATE=<Server_IP>,<USER_NAME>,<PASSWORD>,<FILE_NAME> where: • SERVER_IP is the IP address of the FTP server. •...
  • Page 296 ALEOS 4.4.0 Software Configuration User Guide Command Description *DNS1? Query the primary DNS (*DNS1) and secondary (*DNS2) IP addresses. *DNS2? AT*DNS1? to query DNS1 AT*DNS2? to query DNS2 +ECIO? Query the signal quality. *ETHMAC? Query the MAC address of the Ethernet port •...
  • Page 297 Command Description *NETPHONE? Query the device's cellular phone number, if applicable or obtainable. *NETRSSI? Query the current RSSI (Receive Signal Strength Indicator) for non-LTE cellular connections, as a negative dBm value. *NETSERV? Query the current connection type (e.g., LTE, HSPA+, EV-DO Rev A, etc.). *NETSERVICE_RAW? Query the numeric value for the network service type.
  • Page 298 ALEOS 4.4.0 Software Configuration User Guide Command Description *NETSTATE_RAW? Query numeric value of the network state of the current WAN connection: • 1—Connecting To Network—The device is in the process of trying to connect to the cellular network. • 4—Network Access Denied—Connection rejected. •...

  • Page 299: Wan/Cellular

    WAN/Cellular A reboot is required before the WAN/Cellular AT Commands described in the following table take effect. Table C-2: WAN / Cellular AT Commands Command Description *AUTOPRLFREQ CDMA only. Query or set how often the PRL automatically updates. AT*AUTOPRLFREQ? to query AT*AUTOPRLFREQ=n to set •...
  • Page 300 ALEOS 4.4.0 Software Configuration User Guide Table C-2: WAN / Cellular AT Commands Command Description *CLIENT_PPP_AUTH Query or set the Force Network Authentication mode. AT*CLIENT_PPP_AUTH? to query AT*CLIENT_PPP_AUTH=n to set • n=0—None • n=1—PAP • n=2—CHAP +COPS HSPA only Query or set the network operator and the connection mode. AT+COPS? to query AT+COPS=MODE[,FORMAT[,OPER]] to set MODE...
  • Page 301 Table C-2: WAN / Cellular AT Commands Command Description *EVDODIVERSITY CDMA only. For HSPA device, see *RXDIVERSITY on page 303. Query or set EV-DO Diversity, which allows two antennas to provide more consistent connection. AT*EVDODIVERSITY? to query AT*EVDODIVERSITY=n to set •...
  • Page 302 ALEOS 4.4.0 Software Configuration User Guide Table C-2: WAN / Cellular AT Commands Command Description *IPPINGFORCE Query or set the Force Keepalive Ping setting. When this feature is enabled, the Keepalive ping is sent even if IP traffic has occurred during the configured interval. AT*IPPINGFORCE? to query AT*IPPINGFORCE=n to set •...
  • Page 303 Table C-2: WAN / Cellular AT Commands Command Description *NWDOG Query or set the interval that the network connection watchdog waits for a network connection. If no connection is established within this interval, the device resets. AT*NWDOG? to query AT*NWDOG=n to set •...

  • Page 304: Lan

    ALEOS 4.4.0 Software Configuration User Guide Table C-2: WAN / Cellular AT Commands Command Description *SIMPIN HSPA and LTE fallback to HSPA only Query or enter the SIM pin. AT*SIMPIN? to query AT*SIMPIN=n to enter the SIM pin *SIMPINENABLE HSPA and LTE fallback to HSPA only Query or set the SIM pin.
  • Page 305 Table C-3: LAN AT Commands (Continued) Command Description *DNSUSER Query or set the first alternate server for DNS override. (Applies only to primary DNS.) AT*DNSUSER? to query AT*DNSUSER=d.d.d.d • d.d.d.d=IP address of domain server *HOSTAUTH Query or set the Host Authentication mode for PPPoE only. (It does not set host authentication for PPP/DUN.) AT*HOSTAUTH? to query AT*HOSTAUTH=n to set...
  • Page 306 ALEOS 4.4.0 Software Configuration User Guide Table C-3: LAN AT Commands (Continued) Command Description *HOSTUID Query or set the Host user ID for PPPoE only. (It does not set the user ID for PPP/DUN.) AT*HOSTUID? to query AT*HOSTUID=USER ID to set (up to 64 bytes) Note: USER ID cannot be “user”.

  • Page 307: Vpn

    Table C-4: VPN Commands Command Description *IPSEC1_AUTH Query or set the authentication type for # VPN. *IPSEC2_AUTH AT*IPSEC[VPN number]_AUTH? to query *IPSEC3_AUTH AT*IPSEC[VPN number]_AUTH=n to set *IPSEC4_AUTH • n=0 — None *IPSEC5_AUTH • n=1 — MD5 • n=2 — SHA1 (default) •...
  • Page 308 ALEOS 4.4.0 Software Configuration User Guide Table C-4: VPN Commands (Continued) Command Description *IPSEC1_IKE_AUTH Query or set the IKE authentication type for # VPN. *IPSEC2_IKE_AUTH AT*IPSEC[VPN number]_IKE_AUTH? to query *IPSEC3_IKE_AUTH AT*IPSEC[VPN number]_IKE_AUTH=n to set *IPSEC4_IKE_AUTH • n=1 — MD5 *IPSEC5_IKE_AUTH •...
  • Page 309 Table C-4: VPN Commands (Continued) Command Description *IPSEC1_LOCAL_ADDR Query or set the device subnet address for # VPN. *IPSEC2_LOCAL_ADDR AT*IPSEC[VPN number]_LOCAL_ADDR? returns the device subnet *IPSEC3_LOCAL_ADDR address *IPSEC4_LOCAL_ADDR AT*IPSEC[VPN number]_LOCAL_ADDR=[subnet address] to set *IPSEC5_LOCAL_ADDR *IPSEC1_LOCAL_ADDR_MASK Query or set the device subnet mask information (24-bit netmask) *IPSEC2_LOCAL_ADDR_MASK AT*IPSEC[VPN number]_LOCAL_ADDR_MASK? to query *IPSEC3_LOCAL_ADDR_MASK...
  • Page 310 ALEOS 4.4.0 Software Configuration User Guide Table C-4: VPN Commands (Continued) Command Description *IPSEC1_NEG_MODE Query or set the negotiation mode for # VPN. *IPSEC2_NEG_MODE AT*IPSEC[VPN number]_NEG_MODE? returns *IPSEC3_NEG_MODE AT*IPSEC[VPN number]_NEG_MODE=n to set *IPSEC4_NEG_MODE • n=1 — Main *IPSEC5_NEG_MODE • n=2 — Aggressive Note: Aggressive mode offers increased performance at the expense of security.
  • Page 311 Table C-4: VPN Commands (Continued) Command Description *IPSEC1_REMOTE_ID_TYPE Query or set the remote (Peer Identity) ID type for the # VPN. *IPSEC2_REMOTE_ID_TYPE AT*IPSEC[VPN number]_REMOTE_ID_TYPE? to query *IPSEC3_REMOTE_ID_TYPE AT*IPSEC[VPN number]_REMOTE_ID_TYPE=n to set *IPSEC4_REMOTE_ID_TYPE • n=1 — IP *IPSEC5_REMOTE_ID_TYPE • n=2 — FQDN •...

  • Page 312: Security

    ALEOS 4.4.0 Software Configuration User Guide Security Table C-5: Security AT Commands Command Description F0 (F1, F2, ... F9) Query or set the Inbound Trusted IP List. ATF? to query the list ATF[n]=d.d.d.d to set • n=0–9 Trusted IP list index number •...

  • Page 313: Services

    Services Table C-6: Services AT Commands Command Description AirVantage Management System *AVMS_ENABLE Query or set the AVMS activation status. AT*AVMS_ENABLE? to query AT*AVMS_ENABLE=n to set • n=0—Disable device initiated AVMS management • n=1—Enable device initiated AVMS management *AVMS_INTERVAL Query or set the AVMS communication (heartbeat) interval in seconds. AT*AVMS_INTERVAL? to query AT*AVMS_INTERVAL= n to set •...
  • Page 314 ALEOS 4.4.0 Software Configuration User Guide Table C-6: Services AT Commands Command Description *DYNDNS Query or set the Dynamic DNS Service type to use. AT*DYNDNS? to query AT*DNYDNS=n to set • n=0—Disable (default) • n=2—dyndns.org • n=5—noip.org • n=6—ods.org • n=8—regfish.com •...
  • Page 315 Table C-6: Services AT Commands Command Description *IPMGRUPDATE1 Note: This AT command is only usable if the Dynamic DNS Service type is *IPMGRUPDATE2 set to IP Manager. Query or set the interval (in minutes) to send an IP update notification to the corresponding server.
  • Page 316 ALEOS 4.4.0 Software Configuration User Guide Table C-6: Services AT Commands Command Description *SMSM2M You can only use these commands locally. *SMSM2M_8 • AT*SMSM2M sends an SMS in ASCII text (requires quotation marks; *SMSM2M_u maximum 140 characters) • AT*SMSM2M_8 sends an 8-bit SMS (requires quotation marks; maximum 140 characters) •...
  • Page 317 Table C-6: Services AT Commands Command Description *DEFAULTTELNETUSER Query or set the Telnet default user name AT*DEFAULTTELNETUSER? to query AT*DEFAULTTELNETUSER=n to set • n=None—Prompted for a user name and password when logging into a Telnet session (default) • n=user—Prompted for a password only when logging into a Telnet session (User name is “user”.) Note: The default user name is only for Telnet;...
  • Page 318 ALEOS 4.4.0 Software Configuration User Guide Table C-6: Services AT Commands Command Description *SNMPNAME Add string name in SNMPv2 and SNMPv3. AT*SNMPNAME=STRING • STRING=name (Example: John Doe) *SNMPPORT Query or set the port number in SNMPv2 and SNMPv3. AT*SNMPPORT? to query AT*SNMPPORT=n to set •...
  • Page 319 Table C-6: Services AT Commands Command Description *SNMPRWUSERSECLVL Query or set the read/write security level in SNMPv3. AT*SNMPRWUSERSECLVL? to query AT*SNMPRWUSERSECLVL=n to set • n=0—none • n=1—authentication only • n=2—authentication + privacy *SNMPRWUSERPRIVTYPE Query or set the read/write privacy type in SNMPv3. AT*SNMPRWUSERPRIVTYPE? to query AT*SNMPRWUSERPRIVTYPE=n to set •...

  • Page 320: Serial

    ALEOS 4.4.0 Software Configuration User Guide Table C-6: Services AT Commands Command Description *SNTP Query or set daily SNTP updates of the system time. AT*SNTP? to query AT*SNTP=n to set • n=0—Off • n=1—On *SNTPADDR SNTP Server IP address, or fully-qualified domain name, to use if *SNTP=1. AT*SNTPADDR? to query AT*SNTPADDR=[d.d.d.d] or [NAME] •...
  • Page 321 Table C-7: Serial AT Commands (Continued) Command Description *DPORT Query or set the device port that the device listens on for inbound packets/data/ polls. AT*DPORT? to query AT*DPORT=n to set • n=1–65535 Query or set the dial command to only use UDP. AT*DU? to query AT*DU=n to set •...
  • Page 322 ALEOS 4.4.0 Software Configuration User Guide Table C-7: Serial AT Commands (Continued) Command Description *NUMTOIP Query or set the option to convert a 12-digit number to an IP address For example, converts 111222333444 to 111.222.333.444 AT*NUMTOIP? to query AT*NUMTOIP=n to set •...
  • Page 323 Table C-7: Serial AT Commands (Continued) Command Description Query or set UDP auto answer. ATS82? to query ATS82=n to set • n=0 — Disable • n=1 — Enable Query or set the UDP auto answer idle time-out. If no data is sent or received before the time-out occurs, the current UDP session is terminated.

  • Page 324: Standard (Hayes) Commands

    ALEOS 4.4.0 Software Configuration User Guide Table C-7: Serial AT Commands (Continued) Command Description *UDPLAST Query or set the option to set S53 to the last accepted IP address through UDP auto answer. This can be used in conjunction with MD3 so that when there is no UDP session, new Ethernet host data will cause a connection to be restored to the last IP accepted through UDP auto answer.
  • Page 325 Table C-8: Standard (Hayes) AT Commands (Continued) Command Description D[method] Dial a connection to a remote IP and Port using either UDP, TCP, or Telnet. [d.d.d.d] [/ppppp] You can only use ATD#19788 and ATDT#19788 locally. method = D[method] P — Establish a UDP connection [[@]name] [/ T —...
  • Page 326 ALEOS 4.4.0 Software Configuration User Guide Table C-8: Standard (Hayes) AT Commands (Continued) Command Description Toggle AT command echo mode. ATE? to query ATEn to set • n=0 — Echo Off; does not echo commands to the computer • n=1 — Echo On; echoes commands to the computer (so you can see what you type) Note: Do not use an equal sign (=) when issuing the command.
  • Page 327 Table C-8: Standard (Hayes) AT Commands (Continued) Command Description Query or set TCP auto answer (the number of rings required before the device automatically answers a call). ATS0? to query ATS0n to set • n=0— Disable • n=1—Enable Note: Do not use an equal sign (=) when issuing the command. Rev 1 Nov.14...
  • Page 328 ALEOS 4.4.0 Software Configuration User Guide Table C-8: Standard (Hayes) AT Commands (Continued) Command Description Query or set the Serial port configuration Note: The serial port parameter is optional. If no serial port is specified, ATS23 queries or sets the serial port it is received on. ATS23? to query ATS23=[Baud,][Data bits, Parity, Stop Bits][,Serial port] to set Baud:...
  • Page 329 Table C-8: Standard (Hayes) AT Commands (Continued) Command Description S211 For applications or situations where hardware control of the DTR signal is not possible, the device can be configured to ignore DTR. When Ignore DTR is enabled, the device operates as if the DTR signal is always asserted.

  • Page 330: I/O

    ALEOS 4.4.0 Software Configuration User Guide Table C-9: Input / Output AT Commands Command Description *DIGITALIN1? Query individual digital inputs. The digital inputs report either a 0 (open) or 1 (closed). AT*DIGITALIN1? • Digital 1 is the on-board digital input. Volts Digital value -0.5 –1.2...

  • Page 331: Admin

    Table C-11: Applications > ALEOS Application Framework (AAF) Command Description *AAFINSTALL Query installed AAF applications and their status and install new AAF applications • AT*AAFINSTALL? returns the installation status of the last installed application, and list of installed AAF applications and the status of each application. •...
  • Page 332 ALEOS 4.4.0 Software Configuration User Guide Table 3-12: Admin > Advanced Commands Command Description *MSCIUPDPERIOD Query or set the device status update interval (in seconds). Thsi specifies how frequently the device status update is sent to the port configured in *MSCIUPADDR.
  • Page 333 Table 3-12: Admin > Advanced Commands Command Description *SYSRESETS? Query the number of resets since the device was reset to factory default settings. *USBBYPASS Query or set Radio Passthru mode. AT*USBBYPASS? to query AT*USBBYPASS=n to set • n=0—Disable • n=1—Enable Rev 1 Nov.14...
  • Page 334 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 335: Sms Commands

    D: SMS Commands SMS Command format PW [Password] [Prefix][Command or Command parameter1] [Command parameter2 (if applicable)] [Command parameter n] Note: There is no space between the prefix and the command (or the 1st command parameter in the case of multi-parameter commands). There must be a single space between all other fields to act as a delimiter.

  • Page 336: List Of Sms Commands

    ALEOS 4.4.0 Software Configuration User Guide List of SMS Commands Command Action Result Note: Some responses start with “reply from [device name]:” However, this feature is currently unavailable for the Enable, and Provision commands. [prefix]enable <value> Enable/disable the device(s) “AVMS enable set to status:” <value> being managed by AVMS.
  • Page 337 Command Action Result [prefix]AVMS <server> <interval> Modifies the AVMS server’s “AVMS” URL and AVMS “srv:” <Server> communication period “interval:” <Interval> Note: All of the above must be on a single (interval in minutes) line. The interval must be greater than 0. Omitting any field results in a response of “not set”...
  • Page 338 ALEOS 4.4.0 Software Configuration User Guide 4116359...

  • Page 339: Q & A And Troubleshooting

    E: Q & A and Troubleshooting ACEmanager Web UI The ACEmanager page is not displaying properly. 1. Ensure the you are using a supported browser. See page 17 for a list of supported browsers. 2. Hold the Shift key + click the Refresh button. This reloads the page, while ignoring what is in the cache.

  • Page 340: Port Forwarding

    ALEOS 4.4.0 Software Configuration User Guide Port Forwarding I set up port forwarding rules. I did not receive an error message, but it seems that data is not being forwarded. If the Public Start Port and Public End Port fields are not set up correctly, data is not forwarded.

  • Page 341: Vpn

    SMS queue full Supported SMS data types are ASCII, 8-bit, and Unicode, and are all case- sensitive. SMS messages being sent MUST be in ASCII hex format. I tried to send an SMS command and received the error “not set”. The parameter was not changed.

  • Page 342: Poor Wireless Network Connection

    ALEOS 4.4.0 Software Configuration User Guide b. Reboot the device. 3. Click View Log. 4. On the View Log page, click Clear and then click Refresh. VPN Troubleshooting If you see the following lines in the log, it means the VPN Server is not answering. notice openvpn[9199]: [UNDEF] Inactivity timeout (--ping-restart), restarting notice openvpn[9199]: TCP/UDP: Closing socket Check the VPN Server status.

  • Page 343: Connection Not Working

    · Check the antenna connection. · Make sure you have the correct antenna for the device. · You may be in an area with poor coverage. Check with your Mobile Network Operator, or if possible, try moving the AirLink device to a new location. 3.
  • Page 344 · Do Not reset the device. · Do Not disconnect the power. · Do Not click Cancel. 2. If after 20 minutes, the device does not reboot, contact Sierra Wireless Technical Support. When I try to update ALEOS using ACEmanager, I see the following message: “Firmware update (Incremental) failed - Core mismatch”.
  • Page 345 When I try to update ALEOS using ACEmanager, I see the following message: “Firmware update failed - Bad image”. This message also appears if you are only updating the radio module firmware and you have the Update ALEOS radio button selected. To correct the problem: 1.

  • Page 346: Airvantage Management Service

    ALEOS 4.4.0 Software Configuration User Guide To correct the problem: 1. Click OK. 2. Select a radio module firmware file for the radio module in the AirLink device you are updating and click update. (To check which radio module is in your device, in ACEmanager, go to Status >...

  • Page 347: Lte Networks

    Error message Meaning Corrective action [HTTP] Out of memory A memory allocation problem Contact AVMS support occurred. [HTTP] SSL peer certificate or This message appears if you are If you see this error message: SSH remote key was not OK using an HTTPS server URL, the Check to see that you have a valid URL in SSL Verify Peer Certificate...
  • Page 348 ALEOS 4.4.0 Software Configuration User Guide Band Class Uplink frequency range Downlink frequency range number (MHz) (MHz) 1427.9–1452.9 1475.9–1500.9 698–716 728–746 777–787 746–756 788–798 758–768 134–135 Reserved for bands 15 and 16 704–716 734–746 815–830 860–875 830–845 875–890 832–862 791–821 1447.9–1462.9 1495.9–1510.9 141–151...

  • Page 349: Sim Card Is Blocked

    • Move the antenna away from noisy equipment. • Move closer to the nearest cell tower line of sight, or further away from the interfering cell tower. SIM Card is Blocked My SIM card has a PIN number. I’ve entered the wrong PIN several times and now the SIM card is blocked.

  • Page 350: Reliable Static Routing (Rsr)

    ALEOS 4.4.0 Software Configuration User Guide For some SIM cards, you need to set the band before inserting the SIM card. To resolve this problem: 1. Remove the SIM card. 2. Set the band to the desired value. 3. Reboot the device. 4.

  • Page 351: Event Reporting

    Table E-2: ALEOS Configurable Inbound Ports Default Feature ACEmanager location Port SNMP Port Services > Management (SNMP) 2332 SSH/Telnet Remote Login Server Port Services > Telnet/SSH 9191 ACEmanager Port Services > ACEmanager 9300 SSL tunnel Port VPN > SSL Tunnel 9443 ACEmanager SSL Port Services >...
  • Page 352 ALEOS 4.4.0 Software Configuration User Guide Figure 5-1: ACEmanager: Status > Serial When you poll the AirLink device/connected device: • If the Serial bytes sent counter increases, the IP packets have reached the AirLink device from the mobile network, the AirLink device has removed the header and sent the packet contents out its serial port to the connected device.

  • Page 353: Templates

    AirLink/connected device to see if any return pack- ets from the AirLink device hit the firewall. If you are still having problems, contact your Sierra Wireless distributor. Templates The template does not upload properly when I use Internet Explorer 9.
  • Page 354 ALEOS 4.4.0 Software Configuration User Guide Figure 5-3: Internet Explorer 9: Security Settings 6. Click OK. 4116359...

  • Page 355: Glossary Of Terms

    F: Glossary of Terms Acronym or Term Definition 1xEV-DO Single Carrier (1X) EVolution–Data Only A high-speed standard for cellular packet data communications. It supports Internet connections with data rates up to 3.1 Mbps. (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are approximately: •...
  • Page 356 With the CE marking on a product, the manufacturer declares that the product conforms with the essential requirements of the applicable EC directives. Sierra Wireless’ proprietary Control and Status protocol interface Data Communications Equipment A device that sits between the data terminal equipment (DTE) and a data transmission circuit.
  • Page 357 Acronym or Term Definition EVDO Enhanced Voice-Data Optimized or Enhanced Voice-Data Only (Ev-DO, EV, EVDO, etc.). A telecommunications standard for the wireless transmission of data through radio signals, typically for broadband Internet access. It uses multiplexing techniques including code division multiple access (CDMA) as well as time division multiplexing (TDM) to maximize both individual users' throughput and the overall system throughput.
  • Page 358 ALEOS 4.4.0 Software Configuration User Guide Acronym or Term Definition Interim Standard After receiving industry consensus, the TIA/EIA forwards the standard to ANSI for approval. IS-95 A 2G mobile telecommunications standard using CDMA to send voice, data and signaling data (such as a dialed telephone number) between mobile telephones and cell sites.
  • Page 359 Acronym or Term Definition Personal Communications Services A cellular communication infrastructure that uses a different frequency range than AMPS. Point to Point Protocol An alternative communications protocol used between computers, or between computers and routers on the Internet. PPP is an enhanced SLIP. Also see SLIP. Product Release Instructions A file containing the settings used to configure devices for a particular service provider, customer, or purpose.
  • Page 360 ALEOS 4.4.0 Software Configuration User Guide Acronym or Term Definition UMTS Universal Mobile Telecommunications System (UMTS). A third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP (3rd Generation Partnership Project), UMTS is a component of the International Telecommunications Union IMT-2000 standard set and compares with the CDMA2000 standard set for networks based on the competing cdmaOne technology.

  • Page 361: Index

    Index ACEmanager, 155 data usage, 225 configuring, 18 Dead Peer Detection, 133 description, 13 device status (about), 64 idle timeout, set, 156 Device Status Screen login, 17 configuring, 195 overview, 13 DHCP/Addressing, 98 ALEOS Application Framework Dial-up Networking, 247 troubleshooting, 340 digital inputs unable to load application from, 340...
  • Page 362 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 Idle timeout, ACEmanager, 156 mode, 28 inbound ports used by ALEOS, 350 password, change, 237 Internal DHCP Server, 100 compliance, 42 Manager, 160 ping, on demand, 240 IPsec, 129 port filtering IPv6...
  • Page 363 Index SMS, 163 troubleshooting advanced, 178 ALEOS AF, 340 Control Only mode, 165 AVMS status messages, 346 Gateway Only mode, 167 Ethernet ports, 339 M2M, 180 network, 339 Password, 176 mark a section of the log, 242 Password Only mode, 165 port forwarding, 340 password,...
  • Page 364 ALEOS 4.4.0 Configuration User Guide for AirLink ES440 4116360...

Table of Contents

Save PDF