Sierra Wireless AirLink GX Series Hardware User's Manual
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Sierra Wireless AirLink GX Series Hardware User's Manual

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AirLink GX Series
Hardware User Guide
4114008
Rev 4

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Summary of Contents for Sierra Wireless AirLink GX Series

  • Page 1 AirLink GX Series Hardware User Guide 4114008 Rev 4...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4 Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
  • Page 5 Contact your authorized AirLink reseller. documentation and software downloads are available at: http://source.sierrawireless.com www.sierrawireless.com Company information: New products, press releases, and more Sierra Wireless Headquarters Contact Information Postal Address: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 www.sierrawireless.com...
  • Page 6 AirLink GX Series Hardware User Guide 4114008...

  • Page 7: Table Of Contents

    Contents Introduction to the AirLink GX Series ....... .9 Introduction........... 9 Device Description .
  • Page 8 Configuring with AT Commands ....... . . 50 AirLink GX Series Specifications ........51 AC Power Adapter Specifications .

  • Page 9: Introduction To The Airlink Gx Series

    AirVantage Management Service (AVMS) device management platform. Introduction The AirLink GX Series device is a compact, intelligent and fully- featured cellular gateway that provides real-time wireless capabilities for fixed and mobile applications such as: • Public safety vehicle deployments •...

  • Page 10: Device Description

    AirLink GX Series Hardware User Guide Device Description Front Panel The front panel has the following indicators and controls: LEDs Reset Button Figure 1-1: GX Series Front Panel • LEDs – These show the device’s operating status. The LEDs are described in...
  • Page 11 • GPS Antenna Connector – This connects an optional GPS antenna to the device. (SMA connector) Note: The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity. • Diversity/AUX Antenna Connector – This connects an optional auxiliary antenna to the device for backup reception capability.

  • Page 12: X-Cards

    GPS Store and Forward • Packet Level Diagnostics • Device Management & Control Sierra Wireless has two tools for monitoring and configuring AirLink GX Series devices: • ACEmanager – A web-based configuration tool for configuring a single AirLink device •...

  • Page 13: Acemanager

    Introduction to the AirLink GX Series GX Series devices also accept AT Commands. ACEmanager ACEmanager is a web-based application used to configure and monitor GX Series devices. ACEmanager: • Simplifies deployment • Provides extensive monitoring, control and management capabilities •...

  • Page 14: Accessories

    AirLink GX Series Hardware User Guide Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP or later. Obtain the Microsoft .NET Framework from Microsoft at: http://www.microsoft.com. Accessories Included with AirLink GX450 • DC power cable • Mounting screws •...

  • Page 15: Installation And Startup

    2: Installation and Startup This chapter shows you how to connect, install and start the Sierra Wireless AirLink GX Series device. It also describes the front panel LEDs. Also described are the optional X-Cards available from Sierra Wireless that add more functions to the basic device.

  • Page 16: Installing The Sim Card

    AirLink GX Series Hardware User Guide Installing the SIM Card All GX Series devices except the GX400 for Sprint and Verizon networks require a SIM card. If the SIM card has not already been installed by your Mobile Network Operator, install the SIM card before installing or connecting any external equipment or power to the AirLink device.

  • Page 17: Installing The Sim Card-No X-Card Present

    Installation and Startup Installing the SIM Card—No X-Card present 1) Remove the four screws attaching the cover. Save the screws for reinstallation. 2) Remove the cover. 3) Slide the SIM card into the SIM card holder. Note the direction of notched corner of SIM card for proper alignment.

  • Page 18: Installing The Sim Card-Wi-Fi X-Card Present

    AirLink GX Series Hardware User Guide Installing the SIM Card—Wi-Fi X-Card present Important: Failure to follow these instructions carefully may damage the X-Card and void the warranty agreement. To install a SIM card in a GX Series device with a Wi-Fi X-Card installed: 1.
  • Page 19 Installation and Startup Wi-Fi SMA antenna Figure 2-3: Tilting the cover (Wi-Fi X-Card installed) 4. Continue to slide the cover horizontally until it clears the SMA antenna connector. Figure 2-4: Removing the cover (Wi-Fi X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used later. 6.
  • Page 20 AirLink GX Series Hardware User Guide Note the direction of notched black gasket corner of SIM card for proper alignment. Figure 2-5: Inserting the SIM card (Wi-Fi X-Card installed) 7. Ensure the black gasket is in place at the base of the SMA antenna connector.

  • Page 21: Installing The Sim Card-I/O X-Card Present

    Installation and Startup SMA antenna connector lock washer hexagonal nut Figure 2-6: Replacing the screws, nut, and washer (Wi-Fi X-Card installed) 10. Place the lock washer onto the SMA antenna connector and move it to the back of the connector, so it is touching the decorative black cover. 11.
  • Page 22 AirLink GX Series Hardware User Guide hexagonal threaded standoffs (jack screws) Figure 2-7: Removing the screws and threaded standoffs (I/O X-Card installed) 3. Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the serial port.
  • Page 23 Installation and Startup Figure 2-9: Removing the cover (I/O X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used again. 6. Insert the SIM card, with the gold contacts facing down and the notch on the right side, as shown in the following illustration.

  • Page 24: Installing The Sim Card-Dual Ethernet X-Card Present

    AirLink GX Series Hardware User Guide tight so that the seal underneath the decorative black cover is tight against the device. 9. Re-install the screw nuts you saved in step 1 to either side of the serial port. (Finger tight is sufficient.) Note: The screw nuts must be re-installed to maintain the IP rating for the AirLink device.
  • Page 25 Installation and Startup Figure 2-12: Removing the screws (Dual Ethernet X-Card installed) 2. Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the Ethernet ports, being careful not to damage the rubber gasket.
  • Page 26 AirLink GX Series Hardware User Guide Figure 2-14: Removing the cover (Dual Ethernet X-Card installed) 4. Lift the cover to remove it completely. Save the cover. It is used again. 5. Insert the SIM card, with the gold contacts facing down and the notch on the right side, as shown in the following illustration.

  • Page 27: Mounting The Gx Series

    Installation and Startup 7. Use the 4 screws saved in step 1 to re-attach the decorative black cover. Torque the screws to 5 in-lb. (0.6 N-m). Ensure that the screws are tight so that the seal underneath the decorative black cover is tight against the device. black gasket around the Ethernet ports Figure 2-16: Replacing the screws (Dual Ethernet X-Card installed)

  • Page 28: Vehicle Mounting

    AirLink GX Series Hardware User Guide Note: Sierra Wireless recommends that the device’s case or the mounting bracket be connected to ground, which can be the battery or power source negative terminal. This provides protection from electrostatic discharges. Do this by connecting a grounding strap under one of the mounting screws.

  • Page 29: Antenna Separation Recommendations

    Installation and Startup • Data throughput • Radio front-end life span Antenna Separation Recommendations • The antennas should be separated so that there is at least 10 dB isolation over the entire operating frequency range. • The separation should be at least 1/4 wavelength (), but preferably 1/2 wavelength or greater of the lowest operating frequency.

  • Page 30: Antenna Recommendations

    AirLink GX Series Hardware User Guide Table 2-2: Separation Examples for Specific Mobile Network Operator Bands Service Band Mobile Network Country Wavelength ( Best Antenna Good Antenna Operator Frequency (mm) Separation (mm) Separation (mm)   (MHz) (1/2 (1/4 Verizon 401.8665657...

  • Page 31: Mounting The Gps Antenna

    Installation and Startup Mounting the GPS Antenna Mount the antenna where it has a good view of the sky such as on the roof, the ⁰ dashboard or the rear panel. It should see at least 90 of the sky. Cellular antenna GPS antenna AirLink GX device...

  • Page 32: Led Operation

    AirLink GX Series Hardware User Guide · Power cable is connected to power (line or battery power) · Power is turned on or that the battery is fully charged · Ignition Sense (pin 3) is connected to the battery or power source (see...
  • Page 33 4.4.0 or later) Flashing Red Traffic is being transmitted or received over the serial port. (This behavior only appears if the AirLink GX Series device is configured to display it. Refer to the ALEOS Software Configuration Guide for details.) Flashing Yellow Traffic is being transmitted or received over both the WAN interface and the serial port.

  • Page 34: Connecting A Dc Power Cable

    AirLink GX Series Hardware User Guide The Ethernet connector has two LEDs that indicate speed and activity. When looking into the connector: • Activity— The right LED is solid yellow when a link is detected (the cable is plugged in) and blinks when there is activity.

  • Page 35: Fusing

    Installation and Startup Fusing For DC installations, Sierra Wireless recommends fusing the power input using a 2.0 A fast-acting fuse. Install the fuse on the positive line, as shown in Figure 2-20 on page 35. For vehicle installations, use an automotive fuse.
  • Page 36 (9 36 VDC). If one is not present, the device will not turn on. If you are using a Sierra Wireless AC cable, the connection is inside the cable. There are several typical connection options for this pin: Option 1—If you want the device turned on and off when the engine is...
  • Page 37 Option 5—If you have an installation where the device uses line power such as in a store or a remote site where power saving isn’t needed: · Use the Sierra Wireless AC adapter or connect pin 3 to pin 1 · In ACEmanager, disable the Low Power Mode. (Default setting is disabled) The device is on for as long as the power is on.
  • Page 38 Note: Some solenoids/relays include a flyback diode built into the unit. For those that do not, Sierra Wireless recommends a flyback diode with a voltage rating at least double the relay voltage and a current rating at least double the relay ON current to avoid damage to the GX input.

  • Page 39: Serial Port

    Clear To Send Ring Indicator X-Cards The AirLink GX Series has several optional, factory-installed, expansion cards (X-Cards) available to add more functions to the basic device. They are configurable with ACEmanager and more information is available in the ALEOS Software Configuration User Guide, which is available for downloading from the Sierra Wireless web site.

  • Page 40: Wi-Fi X-Card

    AirLink GX Series Hardware User Guide • • Dual Ethernet If you have an X-Card installed in your device, its type and status is shown on the ACEmanager home page (Status > Home). Wi-Fi X-Card This card adds Wi-Fi capacity to the device using the 802.11b/g/n standard. It has the following modes: •...
  • Page 41 Installation and Startup I/O X-Card 15-Pin Connector Description Figure 2-24: I/O X-Card 15-pin Connector Pin Diagram Note: For better performance, signal pins on the I/O X-Card should be referenced to the ground pin on the I/O X-Card (pin 10). An optional 2-meter 15-pin I/O breakout cable (pn 2000424) for use with the I/O X-card is available from distributors.
  • Page 42 AirLink GX Series Hardware User Guide Table 2-5: I/O 15-Pin Connector Pin Description Name Description Wire color (on optional I/ O X-Card breakout cable) Shield Cable Shield This is not a VGA connector Note: Digital Input 1 in ACEmanager is reserved for Pin 4 on the power connector.
  • Page 43 Installation and Startup AirLink GX device 2.8 V Voltage supply 51 k internal pull up Flyback diode I/O Circuit Pins 3, 4, 11, and 12 are normally at 2.8 V, External Relay Circuit but pulled low when activated (Exact voltages and configuration depend on the actual system design.) Figure 2-26: Digital Output Operation Table 2-6: Digital I/O...
  • Page 44 AirLink GX Series Hardware User Guide I/O X-Card Analog Voltage Input Pins Pins 7, 8, 14 and 15 are the analog voltage sensing pins configured in ACEmanager. Analog inputs monitor voltage changes in small increments. This allows you to monitor equipment that reports status as an analog voltage. You can use volts as the units reported or you can use the ACEmanager I/O Configuration screen to convert voltage to the desired units of measurement.

  • Page 45: Dual Ethernet X-Card

    Installation and Startup I/O X-Card RS-232 Port Four pins on the high density DB15 support a 4-wire RS-232 interface. The interface also supports features like AT, TCP PAD and UDP PAD. Table 2-8: I/O X-Card RS-232 Port Pins Name Specification Parameter Typical Units...
  • Page 46 AirLink GX Series Hardware User Guide appears on the Status > LAN and the Status > About screens. The LAN IP packets sent and received fields on the Status > LAN screen show the cumulative totals for all LAN interfaces.

  • Page 47: Configuring Airlink Gx Series Devices

    3: Configuring AirLink GX Series devices This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX Series device. Connection Ports You can connect to the device’s: • USB port (Micro AB) • Ethernet port (RJ-45) •...
  • Page 48 AirLink GX Series Hardware User Guide Figure 3-1: ACEmanager Login Screen The ACEmanager Status > Home page appears Figure 3-2: ACEmanager Status > Home page 4. If the device does not automatically connect to the network: a. Check the Network State field. It should say “Network Ready”. If it says “No SIM or Unexpected SIM”, check that the correct SIM card is inserted.

  • Page 49: Configuring With Airvantage Management Service

    Configuring AirLink GX Series devices c. Check the APN on the WAN/Cellular tab. If an error message appears in this field, contact your Mobile Network Operator. They may need to provide you with an APN to enter in the User Entered APN field.

  • Page 50: Configuring With At Commands

    AirLink GX Series Hardware User Guide To access AirVantage Management Service: 1. Connect a laptop to the GX Series device with an Ethernet cable. 2. Log in to ACEmanager. 3. Go to the Services tab and ensure that AVMS is enabled and the server URL is http://na.m2mop.net/msci/com.

  • Page 51: Airlink Gx Series Specifications

    4: AirLink GX Series Specifications Radio Frequency Bands Table 4-1: GX450 MC7354 North America Radio Technology Band Frequency Band 2 (1900 MHz) Tx: 1850 - 1910 MHz Rx: 1930 - 1990 MHz Band 4 (AWS) Tx: 1710 - 1755 MHz...
  • Page 52 AirLink GX Series Hardware User Guide Table 4-1: GX450 MC7354 North America (Continued) Radio Technology Band Frequency EDGE GSM 850 (850 MHz) Tx: 824 - 849 MHz Rx: 869 - 894 MHz GSM 900 (900 MHz) Tx: 880 – 915 MHz Rx: 925 –...
  • Page 53 AirLink GX Series Specifications Table 4-2: GX450 MC7304 International (Continued) Radio Technology Band Frequency EDGE GSM 850 (850 MHz) Tx: 824 - 849 MHz Rx: 869 - 894 MHz GSM 900 (900 MHz) Tx: 880 – 915 MHz Rx: 925 – 960 MHz DCS 1800 (1800 Tx: 1710 –...
  • Page 54 AirLink GX Series Hardware User Guide Table 4-5: GX440 Verizon MC7750 Verizon Wireless Radio Technology Band Frequencies Band 13 (700 MHz) Tx: 777 – 787 MHz Rx: 746 – 756 MHz CDMA/EV-DO BC0 (US Cellular) 824 – 849 MHz (800 MHz) 869 –...
  • Page 55 AirLink GX Series Specifications GPS Technology • Protocols: NMEA 0183 V3.0, TAIP, RAP • 4G LTE Models: · Acquisition time: 2 sec hot start · Accuracy: < 2 m (50%), < 5 m (90%) · Tracking sensitivity: -161 dBm •...
  • Page 56 AirLink GX Series Hardware User Guide Device Management • AirVantage™ Management Service cloud-based device management appli- cation For more information, go to www.sierrawireless.com/productsandservices/Air- Vantage_M2M_Cloud.aspx. • ACEManager device configuration utility For more information, refer to the ALEOS Software Configuration User Guide.
  • Page 57 AirLink GX Series Specifications Environmental Specifications • Operating temperature: -30°C to +70°C (-22°F to +158°F) • Storage temperature: -40°C to +85°C (-40°F to +185°F) • Humidity: Maximum 90% RH @ 60°C (140°F) • Military Spec MIL-STD-810F conformance to thermal, mechanical shock and...
  • Page 58 AirLink GX Series Hardware User Guide · 802.11n: typical -66 dBm at HT40 MCS7 • Data Rates · 802.11b: 1, 2, 5.5, 11 Mbps · 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps · 802.11n: up to 150 Mbps •...

  • Page 59: Ac Power Adapter Specifications

    40.5 mm 1.6 in. 142.0 mm 5.6 in. Figure 4-1: AirLink GX Series Mechanical Specifications (Standard Device Shown) The locking power connector housing and the internal wire connector that fits it are: • Tyco micro Mate-N-Lok double row connector housing receptor p/n 794617-4 •...
  • Page 60 AirLink GX Series Hardware User Guide AC Power Adapter Input The input voltage range is 90 VAC to 264 VAC. Minimum Typical Maximum Input Voltage 90 VAC 100–240 VAC 264 VAC Input Frequency 47 Hz 50/60 Hz 63 Hz The maximum input current is 500 mA at 100–240 VAC.
  • Page 61 AirLink GX Series Specifications Reliability and Quality Control MTBF When the power supply is operating within the limits of this specification, the MTBF is at least 50,000 hours at 25°C (MIL-HDBK-217F). Safety Standards The power supply is certified with the following international regulatory standards:...
  • Page 62 AirLink GX Series Hardware User Guide 4114008...

  • Page 63: Regulatory Information

    Warning: Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Notice for Canadian Users This Class A digital apparatus complies with ICES-003.

  • Page 64: Important Information For North American Users On Radiation Exposure

    AirLink GX Series Hardware User Guide Avis d’Industrie Canada Cet appareillage numérique de la Classe A est conforme aux normes RSS-210 du Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : 1. Il ne doit pas produire de brouillage et 2.
  • Page 65 Regulatory Information Maximum Antenna Gain (Gain D'antenne Maximal) The Wi-Fi X-Card may transmit simultaneously with other collocated radio transmitters within a host device, as permitted by FCC/IC multi-transmitter product procedures.The antenna gain must not exceed the limits and configurations shown in the following tables: Device Frequency Band FCC ID / IC Number...

  • Page 66: Eu (Airlink Gx400 And Gx450 Only)

    2.0 dBi (Wi-Fi X-Card Option) EU (AirLink GX400 and GX450 Only) Sierra Wireless hereby declares the AirLink GX400 and AirLink GX450 conform to all the essential requirements of Directive 1999/5/EC. These products display the CE mark. The AirLink GX400 and AirLink GX450 are compliant with the RF exposure...
  • Page 67 The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at: source.sierrawireless.com. WEEE Notice If you purchased your AirLink GX Series device in Europe, please return it to your dealer or supplier at the end of its life. WEEE products may be recognized by the wheeled bin label on the product label.
  • Page 68 AirLink GX Series Hardware User Guide 4114008...

  • Page 69: Index

    Index AirVantage, AVMS, 13 Ethernet ALEOS computer connection and log in, 47 default user name and password, 47 connector, 11 description of, 12 virtual Ethernet/serial port, 47 X-Card installed, 40 Ethernet connector, 11 Analog input voltage sensing Expansion Card, 39 on power connector, 37 X-Card, 40...
  • Page 70 AirLink GX Series Hardware User Guide RS-232 port on rear panel, 11 X-Card, 41 connector, 36 Vehicle antenna, safe mounting, 27 battery connection, 36 connection of Pin 3 for device turn on/off, 36 Serial port Virtual Ethernet port, 11 RS-232, 11...

This manual is also suitable for:

Airlink gx440Airlink gx450Airlink gx400

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