Fuji Xerox DocuCentre-II 2055 User Manual page 492

16 Problem Solving
Error Code
027-516
16
027-518
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
490
Category
C P F S M O
O [Cause]
[Remedy] Take one of the following actions, and try again:
O [Cause]
[Remedy] Check the password for the shared folder.
Cause and Remedy
During the transfer using [SMB] of the [Scan to PC]
feature, the SMB server could not be found.
Check the following to see if the destination SMB server
and the machine are set up properly for network
communications:
- Check the network cables are plugged in securely.
- Check the TCP/IP settings.
- Check communications of port 137 (UDP), port 138
(UDP), port 139 (TCP).
Check the following to see if the computer correctly
works as an SMB server.
- Check if the file sharing service for Microsoft
Network is activated.
- Check if [NetBIOS over TCP/IP] for TCP/IP
is activated.
- Check if the file sharing service (using
communication through port 137 (UDP), port 138
(UDP), and port 139 (TCP)) are authorized for the
Firewall settings.
For communications which exceed the subnet, check the
WINS server settings, and check if the server address
can be resolved correctly.
For Windows NT 4.0 Server/Workstation, use the
following steps to see if the NetBIOS interface device is
activated on the destination SMB server:
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger] service.
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in the [Control Panel], then select
[NetBIOS Interface].
5. Select [Startup] > [Auto] or [Manual] > [OK], then select
[Close].
6. Reboot the computer.
The machine failed to transfer data using [SMB] of the
[Scan to PC] feature because the specified password was
incorrect.
When the server is Macintosh, the specified user may not
have been registered as a user who are permitted to use
Windows Sharing.
When the server is Macintosh, specify a user who is
permitted to use Windows Sharing.