Unable To Import Scanned Documents To The Computer - Fuji Xerox DocuPrint CM505 da Administrator's Manual

13 Problem Solving

Unable to Import Scanned Documents to the Computer

If you cannot import scanned documents to the computer, identify the symptom in the
following table to perform the remedy.
Unable to find
the scanner.
Unable to open a
folder.
Unable to import
data from the
scanner because
of a TWAIN
transmission
error.
Operation
terminates during
scanning.
13
388
Symptom
The machine is not turned
on.
The network cable is
disconnected from the
computer.
The network cable is
disconnected from the
machine.
The network between the
computer and machine is
abnormal.
The folder is unregistered.
The folder passcode has
been forgotten.
The scan driver is not
installed.
The file size is too large.
Cause
Switch the main power and power on.
Connect the network cable to the
computer.
Connect the network cable to the machine.
Refer to "Interface Cables" (P.19).
Check with your network administrator.
Register the folder.
Refer to "Create Folder" (P.214).
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the
passcode again.
Refer to "Create Folder" (P.214).
Install the scan driver.
Lower the resolution, and import again.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
Remedy