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Machine Trouble
Before you conclude that the machine is defective, check the machine status again.
Symptom
The machine is
not powered on.
The <Error>
indicator is
blinking.
The <Error>
indicator is lit.
The touch screen
is too dark.
Cause
Is the main power and
power switched on?
Is the power cord plugged
into the power outlet?
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
The system of the machine
or the components installed
may have a trouble.
Is paper or a document
jammed?
Is the front cover or top
cover open?
Is the <Energy Saver>
button lit?
Is the screen brightness too
low?
Remedy
Switch the main power switch and power on.
Refer to "2 Product Overview" in the User
Guide.
Switch the main power switch and power
off, and then firmly plug the power cord into
the connector of the machine and power
outlet. Then switch the main power and
power on.
Refer to "2 Product Overview" in the User
Guide.
Connect another appliance to the outlet to
verify the power supply.
Refer to "1 Before Using the Machine" in the
User Guide.
Switch the main power and power off and
then on. If the error still is not resolved,
contact our Customer Support Center.
Remove the jammed paper or document.
If paper is jammed, refer to "Paper Jams"
(P.481), and a document is jammed, refer to
"Document Jams" (P.490).
Solve the problem by following the
message displayed.
The machine is in the Energy Saver mode.
Press the <Energy Saver> button on the
control panel to exit the Energy Saver
mode.
Refer to "2 Product Overview" in the User
Guide.
Adjust the screen brightness on the
[Screen Brightness] screen.
Refer to "Adjusting Screen Brightness" (P.31).
Machine Trouble
13
365
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