Network Logs; Downloading A Network Log Using A Usb Flash Drive; Downloading A Network Log From Centreware Internet Services - Xerox ColorQube 8700 System Administrator Manual

Administrator Tools

Network Logs

Log files are text files of recent printer activity that are created and stored in the printer. Log files are used
to monitor network activity or troubleshoot network problems. A Xerox customer support representative
can interpret the encrypted format log files.

Downloading a Network Log Using a USB Flash Drive

In CentreWare Internet Services, click Properties > General Setup.
1.
2. Touch Network Settings > Network Logs.
Touch Enhanced.
3.
Enhanced records a detailed list of network actions that have occurred on the printer. Only use
Enhanced logging when instructed to do so by your Xerox service or support technician as it can
cause increased job processing times.
The printer restarts.
4. Navigate back to the Network Logs screen.
Insert a USB Flash drive in the USB port on the back of the printer, and touch Download Enhanced
5.
Log File. A confirmation message displays when file transfer is complete.
Touch Basic to disable Enhanced logging, and touch Save.
6.
7. Remove the USB Flash drive and touch Restart.
The printer restarts.

Downloading a Network Log from CentreWare Internet Services

1. In CentreWare Internet Services, click Properties > General Setup.
Click Network Logs.
2.
3. Under Information Level, select an option:

Basic records a minimum list of network actions that have occurred on the printer.

Enhanced records a detailed list of network actions that have occurred on the printer. Only use
Enhanced logging when instructed to do so by your Xerox
can cause increased job processing times.
4. Under Download Files > Additional Content, select the log types that you want to download.
5. Click Start Download.
6. Click Download File Now after the information processes.
The File Download dialog box appears.
7. Select whether you want to Find or Save the file.
Click Close to return to the Network Logs page.
8.
196 ColorQube 8700/8900 Color Multifunction Printer
System Administrator Guide
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service or support technician as it