Enabling Rtcp Quality Monitoring - Avaya 1600 Series Installation Manual

2.2.3 Enabling RTCP Quality Monitoring

Avaya IP phones support call quality monitoring. Enabling RTCP monitoring provides the system with measures of packet
delay, packet loss and jitter. That information can be accessed using the System Status Application and System Monitor
applications. The system can also be configured to output alarms when the call quality values exceed set levels.
The RTCP call quality reports can also be sent to the address of a third-party QoS monitoring application.
For IP Office Release 10.0 and higher, in addition to having the individual phones send RTCP call quality reports the
system can also send RTCP reports for calls.
2.2.3.1 Enabling Telephone Quality Reporting
Enabling RTCP call quality reporting from phones is done centrally from the system settings.
To enable phone RTCP quality monitoring:
1. Using IP Office Manager, retrieve the configuration from the system.
2. Select System.
3. Select the LAN1 or LAN2 tab depending on which of the system's LAN interfaces you want to use to support
H.323 extensions.
4. Select the VoIP sub-tab.
5. Check that the Enable RTCP Monitoring on Port 5005 setting is selected.
·
By default the RTCP data is sent to the IP Office system. If necessary, you can select to have the data sent to
a specific address for collection by a third-party QoS monitoring application. To do this, enter the address in
the RTCP collector IP address for phones field.
6. If these setting needed changing, save the configuration back to the system.
2.2.3.2 Enabling System Quality Reporting
For IP Office Release 10.0 and higher, in addition to having the
system can also send RTCP reports for calls.
To enable IP Office system RTCP quality monitoring:
1. Using IP Office Manager, retrieve the configuration from the system.
H323 Telephone Installation
IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
individual phones send RTCP call quality reports
Issue 23e (Friday, February 15, 2019)
, the
30
Page 30