What is new in the 6.4 release
Feature
Team Button SAC/CFWD/
ECF override
Team Button Direct
Transfer
Busy Station Call Log
Entry
Offline Call Logs
Limit Number of Concur-
rent Calls Feature Button
Transfer on Hangup
Change Presence Status
on IP Deskphone
Description
Users can override the redirection features, SAC, CFWD,
ECF, if they are enabled on the monitored deskphone.
User can transfer an active call to the monitored deskphone
by pressing the corresponding button instead of the Trans-
fer softkey.
Users can view those calls in the Call History that they
received when:
The Restrict Last Appearance parameter is set to yes
●
and they get an incoming call when all but one of the
call appearances are busy.
The Restrict Last Appearance parameter is set to no
●
and they get an incoming call when all their call
appearances are busy.
The (Limit Number of Concurrent Calls) LNCC fea-
●
ture is active and they get an incoming call when they
are already on an active call and the caller gets a
busy tone.
Users can view those calls in the Call History that they
received when they were not logged in to the deskphone.
User can control the number of concurrent incoming calls
by using the Limit Number of Concurrent Calls (LNCC)
feature that changes the Multiple Call Appearance desk-
phone to a Single Call Appearance deskphone. If the user
receives an incoming call when the LNCC feature is active
and the user is already on a call, the caller gets the busy
tone.
Note that the feature is not applicable to the calls that user
receives on a Bridged Call Appearance.
Users can complete the call transfer by disconnecting the
deskphone through any of the following methods:
Putting the handset on the cradle
●
Pressing Speaker
●
Pressing Headset
●
Users can change their presence status manually.
What is new in the 6.4 release
Issue 5 August 2014
11