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Avaya 9601 Installing And Maintaining

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Download this manual See also: Instruction Manual, User Manual
Installing and Maintaining Avaya
Deskphone SIP for 9601/9608/
9608G/9611G/9621G/9641G IP
Deskphones
16-603504
Release 6.4
Issue 5
August 2014

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Summary of Contents for Avaya 9601

  • Page 1 Installing and Maintaining Avaya Deskphone SIP for 9601/9608/ 9608G/9611G/9621G/9641G IP Deskphones 16-603504 Release 6.4 Issue 5 August 2014...
  • Page 2 Published version of documentation unless such modifications, express written consent of Avaya can be a criminal, as well as a civil offense additions, or deletions were performed by Avaya. End User agrees to under the applicable law.
  • Page 3 Note Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference. Warning The handset receiver contains magnetic devices that can attract small metallic objects. Care should be taken to avoid personal injury.

  • Page 5: Table Of Contents

    Contents Chapter 1: Introduction ......Purpose........Intended audience .
  • Page 6 Using the View administrative option ..... . . Chapter 4: Maintaining the 9601, 9608, 9608G, 9611G, 9621G, and 9641G IP deskphones .

  • Page 7: Issue 5 August 2014

    Contents Appendix A: Glossary ......85 Index ........Issue 5 August 2014...
  • Page 8 Contents 8 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 9: Chapter 1: Introduction

    9608, 9608G, 9611G, 9621G, and 9641G in a Session Initiation Protocol (SIP) environment and troubleshoot problems. To use the 9600 Series IP Deskphones models 9601, 9608, 9608G, 9611G, 9621G, and 9641G in SIP environment, you must have the following two servers in your network: ®...

  • Page 10: Document Changes Since Last Issue

    Avaya one-X Deskphone Software release 6.0 and the addition of four new deskphone models: 9608, 9611G, 9621G, and 9641G. Release 6.0 was numbered to be compatible with release 6.0 of Avaya Communication Manager and release 6.0 of System Manager. Issue 2 This release of the document issued in August, 2012 supports SIP software release 6.2 for the 9608, 9611G, 9621G, and 9641G deskphones.

  • Page 11: What Is New In The 6.4 Release

    What is new in the 6.4 release What is new in the 6.4 release Feature Description Team Button SAC/CFWD/ Users can override the redirection features, SAC, CFWD, ECF override ECF, if they are enabled on the monitored deskphone. Team Button Direct User can transfer an active call to the monitored deskphone Transfer by pressing the corresponding button instead of the Trans-...
  • Page 12 Manager ured through the deskphone. Any change by a user overrides these parameters that are set through System Manager. For more information about parameters, see Administering Avaya Aura® System Manager. 12 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 13: Feature Introduced In The 6.3.1 Release

    Feature introduced in the 6.3.1 release Feature introduced in the 6.3.1 release With the 6.3.1 release, Avaya introduced the 9608G IP deskphone. The 9608G offers all the features of the 9608 IP deskphone. Additionally, the 9608G provides Gigabit network connectivity and an Ethernet activity LED.

  • Page 14: Features Introduced In The 6.3 Release

    Introduction Features introduced in the 6.3 release The release 6.3 includes the following new features: Feature Description Calling and called party Users can assign any available ring tone to calls specific ring tones associated with calling or called parties for the following cases: A call to the deskphone from a known calling party.

  • Page 15: Features Introduced In The 6.2 Release

    The recipients can not reply to the group page or call back. Note: Avaya Aura® Communication Manager 6.2 Note: and Avaya Aura® Session Manager 6.2 are the minimum requirements to support this feature. Issue 5 August 2014...
  • Page 16 Note: Avaya Aura® Communication Manager 6.2 Note: and Avaya Aura® Session Manager 6.2 are the minimum requirements to support. Instant Messaging Using the Instant Message (IM) feature, a user can send and receive IMs from other users. This feature is available only for the touch-based deskphone models - 9621G and 9641G.

  • Page 17: Related Resources

    Describes the installation procedures and initial Manager administration information for Avaya Aura® Session Manager. Upgrading Avaya Aura® Session Describes how to upgrade Avaya Aura® Session Manager Manager to a new software release. Administering Avaya Aura® Session Describes how to administer Avaya Aura® Session Manager Manager using System Manager.

  • Page 18: Support

    9600 Series SIP deskphones that are not covered in Release 2.6 this guide. The following table lists the websites for the related non-Avaya documents, such as those published by the Internet Engineering Task Force (IETF) and the International Telecommunication Union (ITU).

  • Page 19: Document Organization

    LAN administrator. Chapter 4: Maintaining the Describes maintenance actions like downloading deskphone 9601, 9608, 9608G, 9611G, software from the Avaya support website and customizing 9621G, and 9641G IP system values. deskphones Chapter 5: Troubleshooting Describes error conditions and messages that might occur...
  • Page 20 Introduction 20 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 21: Chapter 2: 9600 Series Ip Deskphones Installation

    IP deskphone models There are twelve models currently defined in the 9600 Series IP Deskphones family that run the SIP protocol. This guide covers only the following deskphone models: 9601 ● 9608 ● 9608G ●...

  • Page 22: Software

    Session Manager, Communication Manager, and Secondary Gateway configurations ® SIP software release 6.2 is compatible with release 6.0 of Avaya Aura Communication ® Manager and Avaya Aura Session Manager. This release supports the following certified...

  • Page 23: Preinstallation Checklist

    Preinstallation checklist Preinstallation checklist Before plugging in a 9601, 9608, 9608G, 9611G, 9621G, or 9641G deskphone, verify that all the following requirements are met. Failure to do so prevents the deskphones from working properly and can have a negative impact on the network. Print copies of this checklist for each server and deskphone.
  • Page 24 ● support site to download all other documentation. 9600 Series IP Deskphones, with the exception of 9601 IP deskphone, ship from the factory with H.323 software. Existing installations might also have many IP deskphones running H.323 software. For instructions on how to convert between H.323 and SIP software, see...
  • Page 25 H.323 software, but some deskphones will become SIP deskphones. In an H.323-centric environment, the appropriate H.323 deskphone software files ® (96x1Hupgrade.txt) must reside on a HTTP server and Avaya Aura Communication Manager must be configured with the appropriate H.323 parameters. To convert an ®...
  • Page 26 Note: For information about the SIG parameter, see “Choosing the Right Application Note: File and Upgrade Script File” in Administering Avaya Deskphone SIP for 9601/ 9608/9608G/9611G/9621G/9641G. For information on setting or changing the SIG parameter, see Setting the signaling protocol identifier on page 58.

  • Page 27: Assembling The Deskphone

    Powering the IP deskphone The 9601, 9608, 9608G, 9611G, 9621G, and 9641G deskphones support IEEE 802.3af-standard LAN-based power. Before installing a 9601, 9608, 9608G, 9611G, 9621G, or 9641G deskphone, verify with the LAN administrator whether the LAN supports IEEE 802.3af, and if so, whether the deskphone should be powered locally or by means of the LAN.
  • Page 28 9600 Series IP Deskphones installation Table 2: Impact of additional devices on deskphone Power over Ethernet (PoE) class shows the effect of button module additions on the power class and indicates how to set the IEEE power switch on the back of the deskphone to accommodate different power needs. Note: The 9621G is a PoE Class 1 device with a 10/100 switch and does not have an Note:...
  • Page 29 Deskphone models 9608G, 9611G, 9621G, and 9641G accommodate an external Note: GigE (Gigabit Ethernet) adapter. Installation options for those devices are not shown in the illustrations that follow, but are available on the Avaya support website. Figure 1: Connection jacks on a 9608, 9608G, or 9611G deskphone...
  • Page 30 9600 Series IP Deskphones installation Note: The Gigabit Ethernet LED indicator is applicable only to the 9608G IP Note: deskphone. This indicator lights up steady green when a link of any speed is established, blinks with any network activity, and turns off upon the loss of network connectivity.
  • Page 31 Assembling the deskphone Figure 2: Connection jacks on a 9621G or 9641G deskphone Note: The 9621G deskphone does not have a module port to support a button module. Note: Issue 5 August 2014...

  • Page 32: Power-Up And Reset Operation (Dynamic Addressing Process)

    Also, ensure that both ® ® Avaya Aura Communication Manager and Avaya Aura Session Manager are properly set up for your environment. Note: Before starting this process you must have an OPTIM extension number for the...

  • Page 33: Initialization

    Power-Up and Reset Operation (Dynamic Addressing Process) user that the phone is active and has not "locked up," and to provide useful information about the status of network, server or downloading operations before the availability of dial tone. Initialization The following process describes the software architecture as well as providing a high-level overview of how the deskphone is expected to operate during startup and software upgrades.
  • Page 34 When either type of Signed Software Package is downloaded, the Signing Authority Certificate is extracted from the package and is validated using a copy of the Avaya Product Root Certificate Authority Certificate that is contained in the existing application software files. If the Signing Authority Certificate is invalid, the package is deleted.

  • Page 35: Power-Up And Reset Process

    Power-Up and Reset Operation (Dynamic Addressing Process) Power-Up and Reset process When you plug the deskphone set into the Ethernet wall jack and apply power, if applicable, the following process takes place. Note: If the application has already been downloaded, the whole process takes Note: approximately 1 to 2 minutes after the deskphone is plugged in.
  • Page 36 7. Determination of the DHCP protocol (IPv4 is done, and the applicable parameters enabled.) The DHCP server provides IP Addresses for the following hardware: The 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphone The HTTP/HTTPS server The SIP Proxy server 8.
  • Page 37 Power-Up and Reset Operation (Dynamic Addressing Process) Note: Pressing the Program softkey at any time during startup invokes the Craft Note: Access entry procedure to allow manual settings, but only if the PROCSTAT (local dialpad procedure status) system value is “0” providing full access to local procedures or if PROCSTAT is “1”...
  • Page 38 9600 Series IP Deskphones installation HTTPPROXY if HTTPPROXY is not null and if the configuration parameter HTTPEXCEPTIONDOMAINS is null, or if HTTPEXCEPTIONDOMAINS is not null and the rightmost part of the domain portion of MYCERTURL does not match one of the values of HTTPEXCEPTIONDOMAINS.
  • Page 39 Power-Up and Reset Operation (Dynamic Addressing Process) Registration and Login 1. Upon successful initialization and power-up, the 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones display the Login screen with the prompt to enter the user name. 2. Enter the user name or the ID assigned to the deskphone.
  • Page 40 9600 Series IP Deskphones installation 40 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 41: Chapter 3: Local Administrative Options

    Chapter 3: Local administrative options Introduction During installation or after you have successfully installed a 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP Deskphone, you might be instructed to administer one of the manual procedures described in this chapter. These local administrative procedures are also referred to as Craft Procedures.

  • Page 42: Accessing The Local Or The Craft Procedures

    Local administrative options Accessing the local or the Craft procedures The Local or the Craft procedures can only be invoked if the value of the PROCSTAT parameter in the settings file is set to 0. Setting the PROCSTAT parameter to 0 provides full access to the local procedures.

  • Page 43: Entering Data For Administrative Options

    Entering data for administrative options Entering data for administrative options This section applies to all 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones and describes how to enter data for administrative options. 1. With the exception of a touchscreen deskphone, the first application line on any screen is automatically highlighted (selected) when the deskphone displays the screen.

  • Page 44: About Local Administrative Procedures

    Local administrative options About local administrative procedures Craft procedures allow you to customize the IP deskphone installation for your specific operating environment on a deskphone-by-deskphone basis. This section provides a description of each local administrative option covered in this guide, with references to the pages on which the option appears.

  • Page 45: Setting The 802.1X Operational Mode

    802.1X pass-thru and the DOT1XSTAT configuration parameter must be set to “1” or “2” for the deskphone to support supplicant operation. For more information, see the Administering Avaya Deskphone SIP for 9601/9608/9608G/ 9611G/9621G/9641G. Use the following procedure to set or change the operational mode.

  • Page 46: Preinstallation Checklist For Static Addressing

    Local administrative options “Off” if DOT1X = 2 ● For the Supplicant: “Off” if DOT1XSTAT = 0 ● “On” if DOT1XSTAT = 1 ● “On with multicast” if DOT1XSTAT = 2 ● 3. To change the setting, select the line you want to change and press the Change softkey or the Right (or Left) navigation arrow to cycle through the settings.

  • Page 47: Installing Static Addressing

    Installing static addressing Installing static addressing The usual way to assign IP Addresses to 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones is the automatic method described in Power-Up and Reset Operation (Dynamic Addressing Process) on page 32. There might be times, however, when manual assignment of IP Addresses is desired.
  • Page 48 Local administrative options dddd is the current value of L2QVLAN and ddd is the current value of VLANTEST, ● respectively. AVohhhhhh where o has one of the following values based on the OID (first three ● octets) of the deskphone's MAC address: - "A"...

  • Page 49: Enabling And Disabling Automatic Gain Control

    Enabling and disabling Automatic Gain Control 5. Press Save to store the new setting and redisplay the Admin Procedures screen or Cancel to return to the Admin Procedures screen without saving the value entered. Or, if you sent a ping to the host server, press OK to return to the Static Address screen. Once the new values are stored, the deskphone is reset.

  • Page 50: Using The Clear Procedure

    Local administrative options Important: Use a pencil, a pen, or a stylus rather than your finger to touch the calibration Important: points precisely. Note: The CLEAR Craft procedure clears any calibration data set using the Note: CALIBRATE SCREEN Craft procedure, but does not affect factory-set calibration data.

  • Page 51: Enabling And Disabling Debug Mode

    Enabling and disabling Debug Mode new, dedicated user when the LOGOUT option is not sufficient. For example, a new user is assigned the same extension, but requires different permissions than the previous user. The Clear option erases all administered data — static programming, file server and call server programming, and user settings, and restores all such data to default values.

  • Page 52: Setting The Group Identifier

    Local administrative options Use the following procedure to turn the debug mode for the button module serial port on or off. CAUTION: A DEBUG setting of “On” disables any button module plugged into the MOD jack CAUTION: on the underside of the deskphone. 1.

  • Page 53: Administering Audio Equalization

    Administering audio equalization 4. Press Save to store the new setting and redisplay the Admin Procedures screen. Administering audio equalization The Federal Communication Commission (a branch of the US Government) in its Part 68 standard, has made Hearing Aid Compatibility (HAC) a mandatory requirement. The HAC feature is an alternative way to provide audio equalization on a handset, from the acoustic standards specified in TIA-810/920 and S004, and may be of benefit to some users of t-coil capable hearing aids.

  • Page 54: Setting Handset Audio Equalization

    Local administrative options Setting handset audio equalization Use the following procedure to configure the Handset Equalization settings: 1. On the user menu, navigate to Settings > Options&Settings > Advanced Options > Handset Equalization. 2. Using the navigational keys or by tapping the arrow icons on the screen, choose any of the following: - Default - Audio Opt...

  • Page 55: Enabling And Disabling Event Logging

    Enabling and disabling event logging Note: A PHY1STAT value of 6 applies only to deskphone models that support Gigabit Note: Ethernet (GigE), otherwise this value/choice does not display. The PHY2STAT text strings are: "Disabled" when PHY2STAT = 0 ● "Auto" when PHY2STAT = 1 ●...
  • Page 56 Log: Choice Selector Bar for the SYSLOG_LEVEL value defined below. Log Categories... Use only when directed to do so by Avaya Services.Set back to default when logging is no longer required. Remote Logging on/off nnn.nnn.nnn.nnn Remote Log Server where the text string is the wording associated with the current system value of SYSLOG_ENABLED (1 = Enabled;...

  • Page 57: Logging Out

    Logging out Logging out Use the following procedure to log off a deskphone. CAUTION: Once a deskphone is logged off, you might need a password and extension to log CAUTION: back on. 1. Use the Craft password to gain access to the Admin Procedures screen. The default password is 27238.

  • Page 58: Restarting The Deskphone

    Local administrative options Restarting the deskphone Use the following procedure to restart the deskphone. 1. Use the Craft password to gain access to the Admin Procedures screen. The default password is 27238. 2. When you select RESTART PHONE from the Admin Procedures screen, the deskphone displays a confirmation screen asking if you are sure you want to restart the deskphone.

  • Page 59: Configuring Sip Settings

    Configuring SIP settings Note: The SIG value “Default” can represent either SIP or H.323 depending on the Note: upgrade file used for the deskphone. 3. To change the setting, press the Change softkey until you see the setting you want or use the Right or Left navigation arrow to cycle through the settings.
  • Page 60 Changes this Configuration Parameter e.g., avaya.com SIP_DOMAIN SIP Domain: Auto or No - indicates whether Avaya Environment: DISCOVER_AVAYA_ only an Avaya environment (CM ENVIRONMENT and Session Manager) is in effect. SIPREGPROXYPOLICY alternate or simultaneous Reg Policy: FAILBACK_POLICY admin or auto...

  • Page 61: Configuring Time Server Settings

    Configuring Time Server settings 7. The deskphone displays the IP Address or DNS Name of the server that you selected and its current Transport Type and SIP Port values. The deskphone prompts you to use the Right and Left navigation arrows or text entry to add/change a setting and displays the following settings and their active values: Setting Description/Example...

  • Page 62: Setting Site-Specific Option Number

    Local administrative options 2. When you select SNTP... from the Admin Procedures screen, the deskphone displays the following settings and prompts you to enter the IP Address of the SNTP server: Changes this Description/Example Parameter IP address or DNS Name of the SNTPSRVR or SNTP Server: network time server.

  • Page 63: Using The View Administrative Option

    Using the View administrative option Using the View administrative option If you are using static addressing and encounter problems, use the following procedure to verify the current values of system parameters and file versions. Note: Unless otherwise prevented using administration, the user can view but not Note: change most of the parameters associated with Craft Local Procedures.
  • Page 64 Local administrative options Associated Configuration Setting Description Parameter The SIP proxy server to SIPPROXYSRVR_IN_ SIP Proxy Server which the deskphone registered successfully. The router used as primary ROUTER_IN_USE Router gateway out of list of configured routers. The list of IP or DNS TLSSRVR HTTPS file server addresses of TLS servers...
  • Page 65 Using the View administrative option 4. Press Back at any time to return to the Admin Procedures screen. Issue 5 August 2014...
  • Page 66 Local administrative options 66 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 67: Chapter 4: Maintaining The 9601, 9608, 9608G, 9611G, 9621G, And 9641G Ip Deskphones

    9611G, 9621G, and 9641G IP deskphones Introduction This chapter covers maintaining the 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones, for example, downloading a new software version from the Avaya support website. The recommended configuration is the latest call server software and the latest IP deskphone firmware.

  • Page 68: Download Procedure

    Release 6.4 software distribution packages in zip format also contain a signatures directory containing signature files and a certificate file to be used by the Avaya file server application on the Utility server. Customers using their own (non-Avaya) HTTP server can ignore or delete this directory.

  • Page 69: Contents Of The Settings File

    DHCP or in some cases, from the deskphone’s dialpad itself. However, you might want to open the default file and administer the options to add useful functionality to your Avaya IP deskphones. This file must reside in the same directory as the upgrade file, and must be called 46xxsettings.txt.
  • Page 70 The settings file is under your control and is where you can identify non-default option settings, application-specific parameters, etc. You can download a template for this file from the Avaya support Web site. See Chapter 7 in the Administering Avaya Deskphone SIP for 9601/9608/9608G/9611G/ 9621G/9641G for details about specific parameter values.
  • Page 71 Downloading software upgrades Parameter Retained LANG0STAT MSGNUM PROCSTAT PROCPSWD PHY1STAT PHY2STAT PHNCC PHNDPLENGTH PHNIC PHNLDLENGTH PHNLD PHNLAC PHNOL RFSNAME SNMPADD SNMPSTRING SCREENSAVERON TEAM_BUTTON_RING_T TPSLIST VLANTEST WMLHOME WMLPORT WMLPROXY Issue 5 August 2014...

  • Page 72: Downloading Text Language Files

    Maintaining the 9601, 9608, 9608G, 9611G, 9621G, and 9641G IP deskphones Downloading text language files Language files contain the language name (as it should be presented to a user for selection), an indication of the preferred character input method, text string replacements for the built-in English text strings, where each replacement string may contain up to 120 characters.
  • Page 73 The GROUP parameter agents from being able to log off, which might be an essential capability for “hot-desking” associates. We provide examples of the group settings for each of these situations later in this section. The simplest way to separate groups of users is to associate each of them with a number. Use the GROUP system value for this purpose.
  • Page 74 Maintaining the 9601, 9608, 9608G, 9611G, 9621G, and 9641G IP deskphones 74 SIP Deskphones Release 6.4 Installation and Maintenance Guide...

  • Page 75: Chapter 5: Troubleshooting Guidelines

    47 for information. 3. If the 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphone is not communicating with the system (DHCP, HTTP, or Communication Manager call server), make a note of the last message displayed, as described in...

  • Page 76: Dtmf Tones

    RTP packets. Power interruption If power to a 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphone is interrupted while the deskphone is saving the application file, the HTTP/HTTPS application can stop responding. If this occurs, restart the phone.
  • Page 77 Installation error and status messages Table 3: Possible error and status messages during installation of 9601, 9608, 9611G, 9621G, or 9641G IP deskphones (continued) Message Cause/Resolution CAUSE: At least one of the IP Addresses offered by the DHCP server DHCP: CONFLICT conflicts with another address.

  • Page 78: Operational Errors And Status Messages

    9611G, 9621G, or 9641G IP deskphone users are not likely to be problems with the deskphone itself. Problems are more likely LAN-based, where Quality of Service, server administration, and other issues can impact end-user perception of deskphone performance. Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones Condition...
  • Page 79 Operational errors and status messages Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones (continued) Condition Cause/Resolution The deskphone AND no lights are lit CAUSE: Loss of power. was working, but on the deskphone and...
  • Page 80 Troubleshooting guidelines Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones (continued) Condition Cause/Resolution The deskphone works, but the audio quality is poor, specifically: the user hears echo CAUSE: Echo from digital-to-analog conversion when speaking on a on your Communication Manager call server handset.
  • Page 81 Operational errors and status messages Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones (continued) Condition Cause/Resolution The deskphone works properly except for CAUSE: The Speaker was disabled in the the Speaker. settings file.
  • Page 82 Troubleshooting guidelines Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones (continued) Condition Cause/Resolution The HTTP/HTTPS AND the HTTP/ CAUSE: UNIX and LINUX systems use script file is ignored HTTPS server is a case-sensitive addressing and file labels.
  • Page 83 Operational errors and status messages Table 4: Operational error conditions for 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones (continued) Condition Cause/Resolution The user indicates an application or option CAUSE: The 46xxsettings script file is not is not available.

  • Page 84: Network Ping Diagnostics

    Troubleshooting guidelines Network ping diagnostics A Ping softkey appears when you view a network address in the Avaya Menu Network Information... option. Users can validate the routing to provisioned addresses using the Ping softkey. Administrators can validate arbitrary addresses with the “Host to Ping” function using the Craft...

  • Page 85: Appendix A: Glossary

    DNS is used mostly to translate between domain names and IP Addresses. Avaya 9601, 9608, 9608G, 9611G, 9621G, or 9641G IP deskphones can use DNS to resolve names into IP Addresses. In DHCP, TFTP, and HTTP files, DNS names can be used wherever IP Addresses were available as long as a valid DNS server is identified first.
  • Page 86 Simple Certificate Enrollment Protocol, used to obtain a digital certificate. ® ® Session Avaya Aura Session Manager, the SIP proxy for Avaya Aura Manager Session Initiation Protocol, an open standard defined initially by IETF RFC 3261. SIP is an alternative to H.323 for VoIP signaling. SRTCP Secure Real-time Transport Control Protocol.
  • Page 87 Term Description VLAN Virtual LAN. VoIP Voice over IP, a class of technology for sending audio data and signaling over LANs. Issue 5 August 2014...
  • Page 88 Glossary 88 SIP Deskphones Release 6.4 Installation and Maintenance Guide...
  • Page 89 Assembling the 9600 Series SIP IP Telephone ..Automatic Gain Control, Disable/Enable Avaya Communication Manager/SES/Secondary Gateway ....IEC/ISO Documents .
  • Page 90 Index ....Operational Errors and Status Messages VIEW Administrative Option ....Power Interruption .

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