Chapter 2: Getting started
Logging in to your phone
About this task
Perform this task to log in to your phone.
The phone supports Multiple Device Access (MDA) with which you can register up to 10 SIP
devices with your extension. If you register to multiple devices, you can perform functions, such as
switching to another registered device during an active call or bridging on to calls at multiple
registered devices.
Procedure
1. Press Log In.
2. Enter your extension.On the login screen, enter the extension number that your
administrator assigned to you for login.
3. Tap Enter.
4. Enter the password that the administrator assigned to you.
5. Press Enter or OK or #.Tap Enter.
Locking and unlocking your phone
About this task
Locking your phone when it is idle prevents it from being used to make a call, with the exception of
an emergency call. When locked, a padlock symbol displays and the only actions you can take are
to receive calls, make an emergency call, or unlock the phone. Locking your phone does not log it
out; you are still logged in but must enter your login password when you unlock the phone. If you
press a button that is not allowed on a locked phone, an error is displayed with a beep.
Note:
The phone cannot be locked while on an active call.
When you lock your phone, your presence status changes to Away.
Procedure
1. Tap Lock on the phone screen.
October 2019
Using Avaya 9621G/9641G/9641GS IP Deskphones SIP
Comments on this document? infodev@avaya.com
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