Avaya 1600 Series Installation Manual
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Avaya 1600 Series Installation Manual

Avaya 1600 Series Installation Manual

Ip office platform 11.0 h323 telephone installation
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See also: Administrator's Manual , Reference Manual
IP Office™ Platform 11.0
H323 Telephone Installation
Issue 23e - (Friday, February 15, 2019)

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Summary of Contents for Avaya 1600 Series

  • Page 1 IP Office™ Platform 11.0 H323 Telephone Installation Issue 23e - (Friday, February 15, 2019)

  • Page 2: Table Of Contents

    2.8 Phone Registration ..............50 2.9 Backup/Restore Settings ..............51 2.9.1 Example File ................52 2.9.2 IIS Server Configuration ................53 H323 Telephone Installation Page 2 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 3: Ip Office H.323 Ip Phones

    Chapter 1. IP Office H.323 IP Phones H323 Telephone Installation Page 3 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 4 We strongly recommend that IP phone installation is only done by installers with VoIP experience. · The whole customer network must be assessed for its suitability for VoIP, before installation. Avaya will refuse to support any installation where the results of a network assessment cannot be supplied. See...

  • Page 5: What's New In This Release

    This can be used to add additional settings not included in the auto-generated file or to override selected settings in the auto-generated file. H323 Telephone Installation Page 5 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 6: Supported H.323 Ip Phones

    1.2 Supported H.323 IP Phones This documentation provides installation notes for the following Avaya IP phones supported by IP Office. Other supported Avaya H.323 IP phones, for example DECT R4 3700 Series phones are covered by separate installation documentation. H.323 IP Supported 802.3af PoE...

  • Page 7: System Capacity

    IP Office system (IP, SIP and SES lines). · Calls from IP phones to the IP Office voicemail server use a VCM channel. H323 Telephone Installation Page 7 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 8: Phone Firmware

    The firmware used by Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website. However, H.323 IP phones used on a IP Office system must only use the firmware supplied pre- installed with the IP Office system or with its IP Office Manager application. Other versions of IP Phone firmware may not have been tested specifically with IP Office systems and so should not be used unless IP Office support is specifically mentioned in the firmware's accompanying documentation.

  • Page 9: Simple Installation

    Backup/Restore Server 1600 Series and 9600 Series phones can be configured to backup and restore user and phone settings to a server. The address of this server is set separately from that of the file server used for phone firmware though the same server may be useable.

  • Page 10: Installation Requirements

    Power Supplies Each phone requires a power supply. Avaya IP phones do not draw power from the IP Office. A number of options exist for how power is supplied to the phones and all the Avaya IP deskphones support Power over Ethernet (PoE).

  • Page 11: Licenses

    On IP Office Server Edition systems, the user must be configured to a licensed user profile with a user license such as the Basic User license. Unlicensed users cannot login to an extension. · An Avaya IP Endpoint license is required for each Avaya H.323 IP phones. This includes all 1600, 9600, IP DECT, DECT R4 and Spectralink. ·...

  • Page 12: Network Assessment

    ! WARNING: A Network Assessment is Mandatory When installing IP phones on a IP Office system, it is assumed by Avaya that a network assessment has been performed. If a support issue is escalated to Avaya, Avaya may request to see the results of a recent network assessment and may refuse to provide support if a network assessment with satisfactory results has not been performed.

  • Page 13: Voice Compression Channels

    For IP500 VCM cards, the level of channel usage is also indicated by the LEDs (1 to 8) on the front of the IP500 VCM card. Installing VCM Cards Refer to the IP Office Installation manual. H323 Telephone Installation Page 13 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 14: Qos

    Cabling Connections Technically VoIP can (bandwidth allowing) be run across any IP network connection. In practice, Cat5 cabling is essential. H323 Telephone Installation Page 14 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 15: User Pc Connection

    PC. The adapter is powered from the phone's existing power supply. Refer to the "Gigabit Ethernet Adapter Installation and Safety Instructions" (16-601543). H323 Telephone Installation Page 15 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 16: Power Supply Options

    IEEE 802.3af is a standard commonly known as Power over Ethernet (PoE). It allows network devices to receive power via the network cable using the same wires as the data signals. All the Avaya H.323 IP phones supported on IP Office also support this standard.

  • Page 17: File Server Options

    – Software available from many sources including Avaya. 1. Within a IP Office Server Edition/IP Office Select network, the servers (other than an IP500 V2 Expansion) can act as file server for the systems full capacity of phones. However, the rate at which updated firmware delivery is supported depends on the server type as follows.
  • Page 18 Control Unit Memory Cards The memory card used with IP500 V2 systems can be used to store files including those used by Avaya IP Phones. · The IP500 V2 control unit requires a System SD card at all times. During creation of this card, a full set of IP Office firmware files including those used by Avaya IP phones is placed onto the card.

  • Page 19: Phone File Requests

    1.15 Phone File Requests When starting, most Avaya IP phones go through a process of requesting various files from a file server: 1. Usually this starts with a request an upgrade file. That file will indicate what firmware the phone should be running.

  • Page 20: File Auto-Generation

    1.15.1 File Auto-Generation Avaya IP phones request a number of files from the file server when the phone is restarted. For example phone configuration and firmware files. When using the IP Office system as the file server, when the phone requests a file, if that file is not available the system may auto-generate a file.

  • Page 21: Additional Phone Settings

    Replace the auto-generated file with an actual file. The method is only recommended for those experienced with the editing of Avaya phone settings files. The major drawback is that you no longer benefit from the automatic changing of settings to match changes in the IP Office configuration. See Config File Editing ·...

  • Page 22: 46Xxspecials.txt

    This NoUser source number adds the command SET BAKLIGHTOFF N to the auto-generated settings file provided to a remote extension. N is the timeout in minutes. H323 Telephone Installation Page 22 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 23: Config File Editing

    5. Restart the phone or phones in order for them to reload their files including downloading the edited settings file. 1.17 Control Unit Memory Card The memory card used with IP500 V2 systems can be used to store files including those used by Avaya IP Phones. ·...

  • Page 24: Blocking Default Passcodes

    1. Using IP Office Manager, access the system's security configuration. 2. On the General tab, de-select Block Default IP Phone Passcodes. 3. Save the settings. H323 Telephone Installation Page 24 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 25: Installation

    Chapter 2. Installation H323 Telephone Installation Page 25 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 26 Resources screen. The initial lines of Monitor output include the item VCOMP= which will state the number of channels installed in the control unit. 3. Avaya IP Endpoint Licenses Each phone requires an Avaya IP Endpoint license . Phones can register without a license but will not operate.

  • Page 27: Licensing

    On IP Office Server Edition systems, the user must be configured to a licensed user profile with a user license such as the Basic User license. Unlicensed users cannot login to an extension. · An Avaya IP Endpoint license is required for each Avaya H.323 IP phones. This includes all 1600, 9600, IP DECT, DECT R4 and Spectralink. ·...

  • Page 28: System H.323 Support

    5. Check that the H323 Gatekeeper Enable setting is selected. 6. If this setting needs to be changed, save the configuration back to the system. H323 Telephone Installation Page 28 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 29: Setting The Rtp Port Range

    6. If these settings need to be changed, do so and then save the configuration back to the system. H323 Telephone Installation Page 29 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 30: Enabling Rtcp Quality Monitoring

    2.2.3 Enabling RTCP Quality Monitoring Avaya IP phones support call quality monitoring. Enabling RTCP monitoring provides the system with measures of packet delay, packet loss and jitter. That information can be accessed using the System Status Application and System Monitor applications.
  • Page 31 5. If the settings are adjusted, save the configuration back to the IP Office system. H323 Telephone Installation Page 31 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 32 H323 Telephone Installation Page 32 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 33: Adjusting Diffserv Qos

    4. Either row can be used to set the required values. 6. If these settings need to be changed, do so and then save the configuration back to the system. H323 Telephone Installation Page 33 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 34: System Default Codecs

    IP extension and lines. 6. If these settings need to be changed, do so and then save the configuration back to the system. H323 Telephone Installation Page 34 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 35: Dhcp Settings

    · The IP Office can be configured to only provide DHCP support for Avaya phones. That option can be used to allow it to be used in conjunction with a separate customer DHCP server. This removes the need to configure the customer's DHCP server for IP phone support.

  • Page 36: System Dhcp Support

    If the Apply to Avaya IP Phone Only option is selected, the IP Office will act as a DHCP server for Avaya phones only. This option cannot be used if also supporting 1100 Series and 1200 Series phones.

  • Page 37: System Site Specific Option Numbers

    1600 and 9600 Series phones is 242. 6. If this setting needs to be changed, save the configuration back to the system. H323 Telephone Installation Page 37 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 38: File Server Settings

    Note that if there is no response on that port the phone may fallback to one of the default port values. However, for some older legacy phones are hard-coded to fixed ports. H323 Telephone Installation Page 38 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 39: System File Server Settings

    Auto-generated phone settings files provided by the system to locale phones indicate the ports 80/411 or 80/443 depending on the phone type. H323 Telephone Installation Page 39 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 40 6. The Avaya HTTP Clients Only option can be used to restrict the system to responding to file requests from Avaya phones and applications only. This option should not be used if the system is also supporting 1100 and or 1200 Series phones.

  • Page 41: Creating/Editing The Settings File

    Avaya LAN Administrator Manual for the type of phone. Note that the files contain a wide range of settings used on other Avaya telephone systems that may not necessarily work or be supported with IP Office systems.

  • Page 42: Loading Software Files Onto The System

    4. Enter the name and password for the system. These are the same as used for configuring the system. 5. The contents of the memory card are displayed. H323 Telephone Installation Page 42 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 43: Loading Files Onto A 3Rd Party Server

    By default, the directory is found at c:\Program Files\Avaya\IP Office\Manager. The same firmware files can also be obtained directly from the software package used to install IP Office Manager without having to perform the installation. The files are located in the \program files\Avaya\IP Office\Manager sub-folder of the installation directory.

  • Page 44: User And Extension Creation

    OK. The phone password is used for registration. 3. Save the configuration changes back to the system. H323 Telephone Installation Page 44 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 45: Manually Creating Extensions

    5. The Unused and Selected lists can be used to select which codecs the device uses and their order of preference. 6. Save the configuration changes back to the system. H323 Telephone Installation Page 45 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 46: Using Auto-Creation

    6. If the settings have been changed, save the configuration back to the system. H323 Telephone Installation Page 46 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 47: Phone Connection

    8. The phone will go through a cycle of requesting files, loading files and then transferring the files into its flash memory. 9. Following file loading, the phone displays Ext. =. See Phone Registration H323 Telephone Installation Page 47 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 48: Static Address Installation

    This is the address of the H.323 gatekeeper. For IP Office systems this is the IP address of the IP Office LAN. · CallSvPort = This is the Gatekeeper transport layer port number. For Avaya IP phones the value used should be 1719. To accept the current value, press # or enter a value and then press #. ·...
  • Page 49 6. When all the values are set as required press Back. 7. Press Exit. The phone will restart using the new values. 8. The phone registration menu is displayed. H323 Telephone Installation Page 49 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 50: Phone Registration

    The system disables the use of default passwords, such as 0000 which is supported by some phones. See Blocking Default Passcodes 2. Test that you can make and receive calls at the extension. H323 Telephone Installation Page 50 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 51: Backup/Restore Settings

    Users can request a backup or restore using the Advanced Options Backup/Restore feature as detailed in the user guide for the specific telephone model. H323 Telephone Installation Page 51 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 52: Example File

    2.9.1 Example File The following is an example of a backup/restore file for a 1600 Series phone user. Note that values are not written unless the setting has been changed from its default. If the backup and restore is being done using...

  • Page 53: Iis Server Configuration

    5. Create the var directory and make it writable by everyone. Right-click Properties and select Security | Add | Everyone | Full Control. H323 Telephone Installation Page 53 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 54: Listing Registered Phones

    System | Print trace filter option must be selected to see these messages. The following appears as lines of the form: 792ms PRN: GRQ from c0a82c15 --- RAS reaches the maximum capacity of 10; Endpoints registered 41 H323 Telephone Installation Page 54 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 55: Screensaver

    4. Upload the new files to the file server used by the phones. 5. Reboot the phones in order for them to load the new settings and image. H323 Telephone Installation Page 55 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 56: Other Installation Options

    If the system setting Enable RTCP Monitoring on Port 5005 has been enabled, traffic on this port must be allowed to include remote H.323 extensions in the monitoring. H323 Telephone Installation Page 56 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 57 Within Manager, add a new H.323 extension or edit an existing extension. b. On the Extn tab, set the Base Extension number. c. The other settings are as standard for an Avaya H.323 telephone. Regardless of direct media configuration, direct media is not used for remote H.323 extensions.

  • Page 58: Vpn Remote Phones

    2.12.2 VPN Remote Phones Avaya IP phones at remote locations can be connected to the IP Office system via IPSec VPN tunnels. This is supported for 4610SW, 4621SW, 5610SW and 5621SW phones. It is also supported for 9600 Series phones.
  • Page 59 Installation Documentation This document only covers notes and differences specific to installation of VPNremote phones with IP Office. The installation and configuration of Avaya VPNremote phones is covered in a number of existing documents available from the Avaya support website (http://support.avaya.com).

  • Page 60: Vlan And Ip Phones

    IP Phones as for both PC and IP Phone well as the PC traffic PC broadcast traffic cannot adversely effect Voice traffic H323 Telephone Installation Page 60 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 61 The VLANTEST parameter is the length of time the IP Phone should make DHCP requests in a VLAN (0 means unlimited time). H323 Telephone Installation Page 61 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 62 Shown below are the web and CLI configuration output from the HP Procurve Switch. These were obtained using the configuration guidelines found below. H323 Telephone Installation Page 62 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 63 The operation of this network is dependant on the functionality defined in HP documentation. Specifically, HP refers to this type of VLAN operation as Overlapping VLAN. H323 Telephone Installation Page 63 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 64 802.1 tag is removed before the switch forwards the packet to this port. Similarly, when an untagged packet is originated and sent by the IP Office, the switch will tag the packet before forwarding LAN port 3. H323 Telephone Installation Page 64 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 65: Static Administration Options

    Chapter 3. Static Administration Options H323 Telephone Installation Page 65 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 66 The method used to access static administration depends on the type of phone. Many of the static administration features are accessed using key sequences that begin by pressing either MUTE or HOLD. In recent firmware releases, preference has been given to using MUTE and some phones, for example the 1600 Series, only support MUTE. 1600 Series Phones This section describes how to enter data for the administrative options.

  • Page 67: Administrator Process Password

    1. Using a browser, enter http://<server_address>/46xxsettings.txt. 2. The file should include a line starting SET PROCPSWD followed by the new password. H323 Telephone Installation Page 67 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 68: Secondary Ethernet (Hub)/Ir Interface Enable/Disable

    3.2 Secondary Ethernet (Hub)/IR Interface Enable/Disable Use the following procedure to enable or disable the hub interface found on many Avaya IP phones which can be used for user PC connection . The hub interface is set to enabled by default.

  • Page 69: View Details

    - Shows the boot file name and level. These are values from within the boot file loaded and not the actual file name. H323 Telephone Installation Page 69 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 70 Voice Language File - The name of the language file the phone is using. This is blank when using the phone's default language (English). 3.Press Back. 4.Select another procedure or press Exit to restart the phone. H323 Telephone Installation Page 70 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 71: Self-Test Procedure

    2. Scroll the menu and select Reset Values. 3. Press Reset to confirm the action. The phone user settings are reset as the phone restarts. H323 Telephone Installation Page 71 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 72: Clearing A Phone

    'option' set on the DHCP server that defines the various settings required by the phone. The default SSON used by Avaya 1600 Series and 9600 Series phones is 242. For phones being supported by IP Office DHCP, the SSON used by the phone must match one of the site specific option numbers set in the...

  • Page 73: Restart Scenarios

    Chapter 4. Restart Scenarios H323 Telephone Installation Page 73 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 74 Boot File Needs Upgrading · No Application File or Application File Needs Upgrading · Correct Boot File and Application File Already Loaded H323 Telephone Installation Page 74 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 75: Boot File Needs Upgrading

    3. The phone is reset so that the new system-specific application file can be executed. Continue with the next procedure: Correct Boot File and Application File Already Loaded H323 Telephone Installation Page 75 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 76: Correct Boot File And Application File Already Loaded

    Password has not been set, the system will also check the matching user's Login Code. Pre-IP Office Release 9.0 systems only use the matching user's Login Code. 2. Upon completion of registration, a dial-tone is available on the phone if it has also been able to obtain an Avaya IP Endpoint license.

  • Page 77: Alternate Dhcp Server Setup

    Chapter 5. Alternate DHCP Server Setup H323 Telephone Installation Page 77 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 78 The IP address of the PC running Manager (this PC acts as a file server for the H.323 IP phones during installation) H323 Telephone Installation Page 78 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 79: Alternate Options

    Option 51 - DHCP Lease Time If this option is not received, the DHCP offer is not accepted. Avaya recommends a lease time of six (6) weeks or greater. If this option has a value of FFFFFFFF hex, the IP address lease is assumed to be infinite as per RFC 2131, Section 3.3, so that renewal and rebinding procedures are not necessary even if Options 58 and 59 are received.

  • Page 80: Checking For Dhcp Server Support

    Specific Options Number (SSON) that the phones will use. The SSON used by 1600 and 9600 Series phones by default is 242. H323 Telephone Installation Page 80 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 81: Adding A 242 Option

    Having created a 242 option and associated with the scope we want used by the IP phones, we now need to activate the scope H323 Telephone Installation Page 81 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 82: Activating The Scope

    You should now be able to start installing H.323 IP phones using DHCP. If Manager is being used as the HTTP or TFTP server, ensure that it is running on the specified PC. H323 Telephone Installation Page 82 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 83: Srtp Support

    Chapter 6. SRTP Support H323 Telephone Installation Page 83 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 84: Enabling System Srtp

    The default SRTP flags and crypto suite settings were chosen so that they work with all Avaya H323 and SIP devices. For example, the majority of Avaya implementations don’t support RTCP encryption and Avaya H323 phones only support the SHA_80 crypto suite.

  • Page 85: Direct Media

    Calls between call legs set to different Media Security levels (Disabled, Best Effort or Enforce) will not use direct media. H323 Telephone Installation Page 85 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 86: Tls Support

    Chapter 7. TLS Support H323 Telephone Installation Page 86 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 87: Changing The Craft Password

    1. Using a browser, enter http://<server_address>/46xxsettings.txt. 2. The file should include a line starting SET PROCPSWD followed by the new password. H323 Telephone Installation Page 87 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 88: Adding The Identity Certificate

    3. Select the server and login. 4. Select System. 5. Select the Certificates tab. 6. In the Trusted Certificate Store section, click Add. H323 Telephone Installation Page 88 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 89: Enabling Tls On The Ip Office

    4. Change the setting as required. 5. Click Save. 6. Click Exit. The phone is restarted using the new setting. H323 Telephone Installation Page 89 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 90: Checking Tls Operation

    Within monitor traces, H323 RAS Tx and Rx records indicate whether they are using TLS. Similarly, H323 CS and RAS records show the use of port 1300. H323 Telephone Installation Page 90 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

  • Page 91: Document History

    Chapter 8. Document History H323 Telephone Installation Page 91 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 92 HTML output font corrections. 23rd January 2019 Correct mentions of 96x0/96x1. 15th Febraury 2019 Update for 11.0.4.0: Default extension password required for auto-creation. H323 Telephone Installation Page 92 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 93 Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in...
  • Page 94 You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya.
  • Page 95 Contact Avaya Support See the Avaya Support website: https://support.avaya.com for product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya...

  • Page 96: Index

    Auto-create Extn Enable 26 DHCP addressing 72 Auto-generation 20 DHCP Options 60, 72 auto-negotiated 13 DHCP Relay 60 Avaya 12, 15, 16, 17, 23, 58, 60, 78 DHCP Settings 60 Avaya Gateways 58 DiffServ 14 Avaya H.323 IP 4 DiffServ QoS 14...
  • Page 97 26, 75 L2 60 Preshared Key 58 L2 QOS 60 Print 54, 69 L2Q 60 Printed Wiring Board 69 L2QVLAN 60 H323 Telephone Installation Page 97 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 98 Sysmon 54 System Overview 60 Tag 60 TFTP 17 Timed Out 74 Timeout 17 Screensaver Tools 17, 41, 54 ToS 14 H323 Telephone Installation Page 98 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...
  • Page 99 Template: 30th May 2018 © 2019 Avaya Inc. All rights reserved. H323 Telephone Installation Page 99 IP Office™ Platform 11.0 Issue 23e (Friday, February 15, 2019) Comments on this document? infodev@avaya.com...

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