Page 1 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Release 7.1.7 Issue 2 January 2020...
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Page 4 AC adapters shipped with the equipment or specified by To comply with the FCC RF exposure compliance requirements, this Avaya to be used with the equipment. If you use any device and its antenna must not be co-located or operating to other equipment, it may cause failures, malfunctioning, conjunction with any other antenna or transmitter.
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Page 6: Table Of Contents
Contents Chapter 1: Introduction......................11 ..........................11 Purpose ........................11 Change history Chapter 2: 9600 Series IP Deskphones overview..............12 ..................12 9600 Series IP Deskphones overview ..................13 9600 Series IP Deskphones models ........................ 13 New in this release Chapter 3: Initial setup and connectivity................
Page 7 Preinstallation checklist for static addressing ....................79 Assigning static IP address ..................80 Static addressing field descriptions ................81 Administering display language options ......................83 Network audio quality January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 8 Microsoft Exchange parameters ...................... 114 Resetting system values ....................115 Clearing the phone settings ......................116 Restarting the phone Chapter 6: Failover and survivability.................. 117 January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 9 Contents ® ................. 117 Redundancy with IP phone and Avaya Aura ..................... 117 Detection of loss of connection ....................118 Failover to a backup proxy ................118 Restoring the phone to the primary proxy ........119 Proxy determination when the connection to the primary proxy is lost .....................
Page 10 Operational errors and status messages ....................... 150 SRTP provisioning Chapter 11: Resources......................151 ........................151 Documentation ............153 Finding documents on the Avaya Support website ....................153 Viewing Avaya Mentor videos ..........................154 Support Appendix A: List of configuration parameters..............155 January 2020...
Page 11: Chapter 1: Introduction
• 9608 • 9608G • 9611G • 9621G • 9641G • 9641GS This document is intended for people who install and maintain the 9600 Series IP Deskphones. For example, administrators and service engineers. Change history Date Summary of changes October 2019...
Page 12: Chapter 2: 9600 Series Ip Deskphones Overview
Chapter 2: 9600 Series IP Deskphones overview 9600 Series IP Deskphones overview Avaya 9600 Series IP Deskphones is a set of desk handset devices that you can use for unified communication. The series leverages the enterprise IP network and eliminates the need for a ®...
Page 13: 9600 Series Ip Deskphones Models
9600 Series IP Deskphones models 9600 Series IP Deskphones models Deskphone model Description 9601 The 9601 deskphone is SIP-only phone that provides a four-row monochrome display and two lines with dual red and green LEDs. The phone has a built in 10/100 Ethernet switch with a port for your personal computer or a laptop.
Page 14 9600 Series IP Deskphones overview • Supports Enhanced Avaya Services Login (EASG) feature where an administrator can escalate to root privileges using an authentication file. IPv6 and related features • Supports ICMPv6, PPMv6, and DHCPv6. • SIP registration over IPv4 and IPv6.
Page 15: Chapter 3: Initial Setup And Connectivity
• If applicable, IP Office IPO 11.0.0 or later • A DHCP server for providing dynamic IP addresses to the . ® • A file server, an HTTP, HTTPS, or the Avaya Aura Utility Services for downloading the software distribution package and the settings file ®...
Page 16: Installation Checklist
System Manager certificates on the Manager guide for more information. phone. Unpack and assemble the deskphone components. Connect the 9600 Series IP Deskphones See Plugging in the deskphone for more to the power source and network. information. Administration methods You can use the following methods to administer the devices. The following table lists the configuration parameters that you can administer through each of the corresponding methods.
Page 17: Precedence Of Administration Methods
L2QSIG, DSCPAUD, DSCPSIG, and PHY2VLAN are set through LLDP. Note: When parameters of the 46xxsettings.txt file are removed, or are not used, they reset to their default value. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 18: Diagram: Phone Deployment Process
Communication Profile File Server DHCP File Server NTP Server NTP Server DHCP Server Configure security Unpack and assemble Connect IP Phone to the network certificates January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 19: Diagram: Ip Phone Setup
You can provide the file server addresses to phones through one of the following methods: • DHCP • LLDP • Administration menu on the phone • Settings file January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 20: Configuration Through Lldp
LLDP to manage power and administer VLANs, DSCP, and 802.1p priority fields. The transmission and reception of LLDP is specified in IEEE 802.1AB-2005. The 9600 Series IP Deskphones Avaya J100 Series IP Phones use Type-Length-Value (TLV) elements specified in IEEE 802.1AB-2005, TIA TR-41 Committee - Media Endpoint Discovery (LLDP-MED, ANSI/...
Page 21 File Server IP Address. Subtype = 6. Avaya Proprietary 802.1Q Framing 802.1Q Framing = 1 if tagging or 2 if not. Basic Mandatory End-of-LLDPDU Not applicable. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 22: Tlv Impact On System Parameter Values
0.0.0.0. • The Application Type is not 1 (Voice) or 2 (Voice Signaling). • The Unknown Policy Flag (U) is set to 1. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 23 Proprietary - PoE If the value of POE_CONS_SUPPORT is 1, SUPPORT Conservation Level POE_CONS_MODE is set to the level requested in the TLV. Request TLV January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 24: Configuration Through Dhcp
Initial setup and connectivity Configuration through DHCP The Avaya J100 Series IP Phones obtain network and configuration information using DHCP protocol. You can configure the DHCP server to provide the following information to the device: ® • Avaya Aura Session Manager address.
Page 25 Configuration through DHCP Parameter Description HTTPPORT Sets the TCP port used for HTTP file downloads from non-Avaya servers. The default is HTTPSRVR IP addresses or DNS names of HTTP file servers used for downloading settings, language, and firmware files during startup.
Page 26: Dhcp Options
DNS address fails. Option 12 Avaya J100 Series IP Phones identify themselves to the DHCP server by sending the host name in Sub-Option 12 in DHCP DISCOVER and DHCP REQUEST options. The host name has the following format: AVohhhhhh, where: •...
Page 27 Option 43 is processed only if the first code in the Option is 1 with a value of 6889. The value 6889 is an Avaya enterprise number. All values are interpreted as strings of ASCII characters that are accepted with or without a null termination character.
Page 28 Option 43 and the corresponding parameters are as follows: Code Parameter Does not set any parameter. The value must be 6889. HTTPSRVR HTTPDIR HTTPPORT TLSSRVR TLSDIR TLSPORT TLSSRVRID Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 29 SIP_CONTROLLER_LIST Extending use of DHCP lease 9600 Series IP Deskphones support configuration of network parameters using DHCP as per RFC 2131. However, when a DHCP server becomes unreachable and the DHCP lease currently held by the phone expires, the phone continues to use the same lease until the DHCP server becomes reachable.
Page 30: Ipv4 And Ipv6
The following table provides the results of the determination: Table 1: IP Enablement Results Manually IPV6STAT DHCPSTAT Result Addressing modes programmed IPv4 address IPv4 IPv6 IPv4 only DHCP Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 31: Multiple Device Access
Do not configure IPv6 address manually, use auto-configuration instead. Multiple Device Access 9600 Series IP Deskphones support Multiple Device Access (MDA) with which you can simultaneously register up to 10 SIP devices for one user. With MDA, you can do the following: •...
Page 32 For example, SIP_CONTROLLER_LIST_2="10.16.26.88:506 0;transport=tcp" SIGNALING_ADDR_MODE Describes the SIP registration over IPv4 or IPv6 ® and selects the preferred Avaya Aura Session Manager for phones supporting the dual-stack ® mode. The Avaya Aura Session Manager IP address is selected according to the parameter SIP_CONTROLLER_LIST_2.
Page 33: Shared Control
With the Shared Control feature (SC), you can control phones using a soft phone client. Phones ® must be registered with Avaya Aura to establish a shared control connection. The value of SIP_CONTROLLER_LIST must be identical in both phones and should have same configuration.
Page 34 The Avaya-provided upgrade file includes a line that tells the phones to GET 46xxsettings.txt. This line cause the phone to use HTTP/HTTPS to attempt to download the file specified in the GET command.
Page 35 LOCAL_LOG_LEVEL LANG0STAT MSGNUM PROCSTAT PROCPSWD PHY1STAT PHY2STAT PHNCC PHNDPLENGTH PHNIC PHNLDLENGTH PHNLD PHNLAC PHNOL RFSNAME SNMPADD SNMPSTRING SCREENSAVERON TEAM_BUTTON_RING_T YPE TPSLIST VLANTEST WMLHOME WMLPORT WMLPROXY January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 36: Software Distribution Package
Review the release notes and any Read Me files associated with a distribution package. Ensure that the Settings file is not cached in your browser. To do this, clear the browser cache before downloading the Settings file from the Avaya support Web site, so that you don’t get an old version.
Page 37: Powering The Phone
(IEEE on IEEE setting) setting) switch switch switch switch switch) setting) setting) setting) setting) 9608 Class 1 9608G Class 1 9611G Class 1 Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 38 The 9601 phone has an external power adapter. Use the connections that apply. 9621G, 9641G, 9641GS Connection jacks on a 9621G, 9641G, or 9641GS phone January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 39 Figure 2: Connection jacks on a 9621G, 9641G, or 9641GS deskphone January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 40 Initial setup and connectivity January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 41: Chapter 4: Security Configurations
• Certificate management: The phone supports the following: - X509v3 compliant certificates - Public Key Infrastructure (PKI) for users who use third-party certificates for all Avaya services including database - Online Certificate Status Protocol (OCSP) for obtaining the revocation status of an X.509 digital certificate according to RFC 6960 •...
Page 42: Device Lock Management Parameters
The options are: • 0: Disabled • 1: Enabled Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 43: User And Account Management Parameters
You must provide at least four ASCII numbers. • Null: Specifies that no authentication code is required to access the local or craft procedures. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 44: Access Control And Security
• Successful and failed logins, username lockouts, and registration and authorization attempts by users and administrators. • Change in roles. • Firewall configuration changes. • Modification or access to critical data, applications, and files. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 45: Certificate Management
If the server additionally requires mutual authentication, it requests an identity certificate from the client. The identity certificate must be provided by the client and validated by January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 46: Trusted Certificates
OCSP Trust Certificates are installed in the same way as those for System Manager. However, OCSP Trust Certificates use a different parameter name called OCSP_TRUSTCERTS. This parameter follows the same format as that for TRUSTCERTS. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 47: Phone Identity Certificates
• The Revocation status through OCSP if OCSP_ENABLED is set to 1 • Certificate validity based on the current date and not-before and not-after attributes of the certificate. • Certificate usage restrictions. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 48 1. Field of type DNSName in the SAN extension. An exact match of the full string is required. For example, host.subdomain.domain.com does not match subdomain.domain.com. 2. Full content of one field in the CN using the same rules as DNSName in SAN. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 49: Fips Mode
SCEP is disabled by the software. If identity certificate is generated before FIPS_ENABLED is set to 1, it can still use the existing identity certificate after phone reboot. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 50 • Reboot: The phone reboots. Note: All the logs are stored in SYSLOG. These logs might be referred to for the troubleshooting purpose. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 51: Chapter 5: Phone Administration
Chapter 5: Phone administration Introduction During installation or after you have successfully installed a 9600 Series IP Deskphones, you might be instructed to administer one of the manual procedures described in this chapter. These local administrative procedures are also referred to as Craft Procedures.
Page 52: Accessing The Administration Menu During Phone Startup
2. Select Enter. The Avaya Menu administration file The Avaya Menu administration file contains parameters to customize Avaya Menu and to view Web links on Avaya Menu. You can administer up to eight Web links. To customize Avaya Menu, you need to: •...
Page 53 AvayaMenuAdmin.txt file. The AvayaMenuAdmin.txt file contains the following parameters: Parameter Description AMTYPExx Specifies the type of Avaya Menu option that you want to configure. For the 9601, 9608, 9608G, and 9611G deskphones, you can assign the following values to this parameter: •...
Page 54 Example ############################################################ ## AVAYA MENU CONFIGURATION FILE TEMPLATE ## ############################################################ ## This file is to be used as a template for configuring Avaya Main ™ ## Menu. See the LAN Administrators Guide nd the Avaya one-X Deskphone ™ ## Edition for 9600 Series and the Avaya one-X Deskphone Edition for ™...
Page 55: Administering The Phone By Using Local Procedures
• INT - To locally enable or disable the secondary Ethernet hub. • LOG - To enable or disable event logging. • LOGOUT - To logout the user from the deskphone. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 56: Applications And Features Provisioning
ENABLE_MO If enabled, users can change or update the contact list. If disabled, users modification DIFY_CONTA cannot change or update the contact list. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 57: Setting The Signaling Protocol Identifier
Options & Settings menu. Network PROVIDE_N If enabled, the deskphone displays the Network Information menu option Information ETWORKINF in the Avaya menu or Home Screen. If disabled, the deskphone does not menu option O_SCREEN display the Network Information menu option. Logout menu PROVIDE_L...
Page 58: Configuring Sip Settings
The two modes to detect the available environment are as follows: - Auto: Detects the Avaya environment automatically. - No: Does not detect the Avaya environment and switches to a non-Aura mode. • Reg Policy: Specifies the registration policy for SIP.
Page 59 - Manual: The user can edit, delete, or create new server properties. • Avaya Config Server: Specifies the IP address of Avaya configuration server, only if PPM is not on the same server as the SIP Proxy server.
Page 60: Configuring Time Server Settings
3. Press Save to store the new setting and returns to the Administration procedures screen. Setting the date and time on SIP deskphones 9600 Series IP Deskphones need a source of date and time information. This information typically comes from a network time server running the Simple Network Time Protocol (SNTP). The deskphones use several administrative parameters for this functionality.
Page 61: Virtual Lan Overview
DHCP or LLDP because these protocols are run before and during network initialization. If that is not possible, then use the 46xxsettings.txt file configuration parameters and start the VLAN in automatic mode, which is the default mode. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 62 Ethernet line (PC port) interface (PHY 1) (PHY2) ingress egress ingress egress PC port LAN port Internal Ethernet switch CPU port ingress egress Phone's CPU Phone January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 63: Configuring An External Switch Port
Virtual LAN overview VLAN separation modes in 9600 Series IP Deskphones 9600 Series IP Deskphones support three VLAN separation modes: • No VLAN separation mode: The CPU port of the phone receives untagged and tagged VLAN frames on any VLAN irrespective of whether the phone sends untagged or frames. This traffic is received from the PC port or the LAN port.
Page 64: Exceptions To The Vlan Forwarding Rules
The phone connects to a network when the value of L2QVLAN does not match with the VLAN being assigned to the network access switch. When the phone starts to connect, it tries to contact January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 65: Vlan Parameters
• A name equal to the value pair in a DHCPACK message • A SET command in the 46xxsettings.txt file • DHCP option 43 • LLDP Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 66 The options are: • 0: Disabled • 1: Enabled PHY2PRIO is not supported when VLANSEPMODE is 1. VLANSEPMODE is configured through the 46xxsettings.txt file. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 67 CPU of the phone. Valid values are from 0 to 4094. PHY2VLAN is configured through: • A SET command in the 46xxsettings.txt file • LLDP Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 68: Ieee 802.1X Overview
802.1X Supplicant in unicast and multicast mode, and pass-through mode and proxy logoff feature for the attached device on the PC port. The following configuration parameters are applicable to this feature: January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 69 Specifies the authentication method to be used by 802.1X. The options are: • MD5: 802.1X supplicant uses EAP-MD5 authentication. • TLS: 802.1X supplicant uses EAP-TLS authentication. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 70: Setting The 802.1X Operational Mode
- "On with multicast" if DOT1XSTAT = 2 4. Press Save to store the new setting. The deskphone restarts if you make any change to the 802.1X data. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 71: Setting Site-Specific Option Number
Any changes that you make to the Group value results in the restart of the deskphone when you exit the Administration menu. 4. Press Save to store the new setting. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 72: Group Parameter For Customized User Groups
CRAFT menu and specify which GROUP number to use. The GROUP System value can only be set on a deskphone-by-deskphone basis. For more information, see Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/ 9641G/9641GS IP Deskphones SIP • Once the GROUP assignments are in place, edit the settings file to allow each deskphone of the appropriate group to download its proper settings.
Page 73: View Field Description
The MAC address of the phone. MACADDR SIP Proxy Server The SIP proxy server to which the SIPPROXYSRVR_IN_ USE phone registered successfully. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 74: Push Server
9600 Series IP Telephone Application Programmer Interface (API) Guide. SNMP activation 9600 Series IP Deskphones is compatible with SNMPv2c and SMIv2. The deskphones respond correctly to queries from entities that comply with earlier versions of SNMP, such as SNMPv1. The deskphones respond to queries directed either at the MIB-II or the read-only Custom MIB.
Page 75: Registration And Authentication
SNMPSTRING parameters appropriately. For more information about SNMP and MIBs, see the IETF website: http://www.ietf.org. The Avaya Custom MIB for the 9600 Series IP Deskphones is available for download in *.txt format on the Avaya support website: http://support.avaya.com. The SIP software release 2.6 MIB is different than that of release 6.5 MIB. Ensure to download the MIBs applicable to your environment.
Page 76: Ping And Traceroute
VLANLIST will be set to null. Ping and traceroute All 9600 Series IP Deskphones respond to a ping or traceroute message sent from the call server switch or any other network source. For more information, see your call server administration documentation.
Page 77: Tcp And Udp Ports
TCP and UDP ports TCP and UDP ports 9600 Series IP Deskphones use different protocols, such as TCP, TLS, and UDP to communicate with other equipment in the network. Part of this communication identifies which TCP or UDP ports each piece of equipment uses to support each protocol and each task within the protocol.
Page 78: Transmitted Packets (Source = Sip Phone)
The port number 50000 Transmitted CNA test specified in the test results messages. request message System-specific Any unused port number Transmitted signaling protocol packets Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 79: Preinstallation Checklist For Static Addressing
3. Use the navigation arrows to scroll to and highlight the address you want to change. Choose one of the following options: January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 80: Static Addressing Field Descriptions
Specifies the IP address of the HTTPS file server. The available format is nnn.nnn.nnn.nnn HTTP File Server Specifies the IP address of the HTTP file server. The available format is nnn.nnn.nnn.nnn Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 81: Administering Display Language Options
However, the user can change the language of the deskphone and can choose any of the following languages: • Arabic • Dutch • English • French (Canada) January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 82 Traditional Chinese is supported only for J169/179 SIP IP Phones. Note: Avaya J129 IP Phone does not support Arabic and Thai languages. For better readability, the deskphones can display the English fonts in a bigger font-size. For information on how to administer this feature, see Setting a larger display font size. All downloadable language files contain all the information needed for the phone to present the language as part of the user interface.
Page 83: Network Audio Quality
LAN, like topology, loading, and QoS administration. This information gives the user an idea of how network conditions affect the audio quality of the current call. Avaya assumes you have more detailed tools available for LAN troubleshooting.
Page 84 • Bulgaria • China (PRC) • Colombia • Costa Rica • Croatia • Cyprus • Denmark • Ecuador • El Salvador • Egypt • Finland January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 85 • Jordan • Kazakhstan • Korea • Kuwait • Lebanon • Liechtenstein • Luxembourg • Macedonia • Malaysia • Mexico • Moldova • Morocco • Myanmar January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 86 • Arabia • Serbia • Singapore • Slovakia • Slovenia • Spain • South Africa • Sri Lanka • Swaziland • Sweden • Switzerland • Syria January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 87: Administering Enhanced Local Dialing
Value operation: • 0: Disable enhanced local dialing for system numbers. • 1: Enable enhanced local dialing for system numbers. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 88 (*), and pound key (#). Note: • The parameter values must be relevant to the location of the Avaya Media Server where the IP phones are registered. For example, if a phone is in Japan and its media server is in the United States, set the PHNCC value to 1 for the United States.
Page 89: Setting The Dial Plan On Sip Deskphones
Setting the dial plan on SIP deskphones • The digits the phones insert and dial are subject to standard Avaya Media Server features and administration. This includes Class of Service (COS), Class of Restriction (COR), Automatic Route Selection (ARS), and so on.
Page 90 • PHNLAC - A string representing the deskphone's local area code. When set, this parameter indicates the endpoint's local area code, which along with the parameter January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 91: Administering Emergency Numbers
You must select the Allow Unauthenticated Emergency Calls field in System Manager so that users can dial the emergency number when the phone is not registered. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 92: Administering Audio Equalization
System Manager. You can then use the parameter PHNMOREEMERGNUMS to specify these additional emergency numbers in the ® 46xxsettings.txt file or in the Avaya Aura System Manager. Note: When in failover, the Emergency Number must be provisioned on the SIP gateway or the user will not be able to dial it.
Page 93: Setting The Handset Audio Equalization
3. Press Save to store the configuration. Administering headset profiles The SIP-based 9600 Series IP Deskphones support signaling for headsets that are connected through the analog headset port on the deskphone. Users can make, answer, or disconnect calls through controls on the headset. Users call also control the headset through the buttons available on their deskphone.
Page 94: Calibrating The Touch Screen
Note: By default, the deskphone displays the name of the headset profiles that Avaya provides. You can use the HEADSET_PROFILE_ NAMES parameter to change the name of the headset profiles.
Page 95: Using The Debug Mode
2. When you select INT... from the Administration procedures screen, the following text displays with a prompt to use the Right and Left navigation arrows to select a setting: Ethernet: Choice Selector January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 96 4. To change the PC Ethernet setting, select that line and press the Right navigation arrow or Change to cycle through the possible settings. 5. Press Save to store the new setting(s) and redisplay the Admin Procedures screen. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 97: Enabling And Disabling Event Logging
You can enable the long-term acoustic exposure protection feature to protect the ears of the headset user. Long-term acoustic exposure protection is supported only in L100 Series Headsets January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 98: Long-Term Acoustic Exposure Protection Parameter
No Hold Conf button, the call is placed to the pre-configured number when the participant answers the call joins the no hold conference. If the participants do not answer the call within the configured time-out duration 9600 Series IP Deskphones will display the appropriate message on the phone screen.
Page 99: History
Group Page, but with the name Group Page. • Calls that come to deskphones that are redirected might not show the complete set of History details. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 100: Customizing Ring Tones
EXTEND_RINGTONE parameter in the settings file with the names of the Korean tones you want available to the user. For example, to replace all the Avaya classic ring tones with the Korean ring tones, set the EXTEND_RINGTONE parameter to Korean ring tone XML files as follows: SET EXTEND_RINGTONE = KoreanRT1.xml,KoreanRT2.xml,KoreanRT3.xml,KoreanRT4.xml,...
Page 101 Note Pulse State The pulse state has two possible settings - On or Off Note Frequency The frequency used for a particular note. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 102: Downloadable Ring Tones
• value: Is the relative or an absolute URL of the audio file. URLs can include an equals sign (=). If you include the equals sign, the system treats the first equals sign as the separator January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 103: Administering Voice Mail
345-555-1234 to access the voice mail at 1234. In this case, the command would be: SET PSTN_VM_NUM 913455551234 January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 104: Administering Presence
Administering Presence Presence overview Presence is a feature that indicates the availability status of a contact. The phone periodically publishes its own presence status and retrieves the presence status of a contact from Avaya ® Aura Presence Services. Presence services facilitates aggregation of presence information collected from the following resources: •...
Page 105: Presence Profile
• Supervisor assist • Service observe • QStats • Interruptible AUX work For detailed information on all the Call Center features, see Using Avaya 96X1 SIP Agent ® ® Deskphones with Avaya Aura Call Center Elite, and Administering Avaya Aura Call Center Elite, available on the Avaya support Website www.avaya.com/support.
Page 106: Team Button Overview
• Monitor whether the phone redirects calls to any other phone. • Monitor whether the phone has an active call. • Answer a call that rings on the monitored phone. ® The Team Button feature is configured on the Avaya Aura Communication Manager and Avaya ® Aura Session Manager.
Page 107: Team Button Parameters
The monitored phone might have the call redirection feature active through one of the following features: • Send All Calls • Call Forward • Enhanced Call Forward January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 108: Direct Transfer
In collaboration with the Avaya Aura Conferencing server and Communication Manager, SIP ® release 6.5 or later provides advanced call conference features to the end user.Avaya Aura Conferencing 7.0 is the minimum requirement to support advanced call conference. See the January 2020...
Page 109: Assured Services Sip
Higher precedence calls preempt the lower precedence calls when a user has no idle call appearance. Five precedence levels are supported for the “dsn” and “uc” network domains: Routine, Priority, Immediate, Flash, and Flash Override. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 110: Setting A Large Font Size For The Display
Ensure that you have set the parameter LOGOS in the settings file. Procedure Modify the settings file to set the CURRENT_LOGO parameter to one of the labels specified in the LOGOS parameter. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 111: Background Logo Specifications
WML browser feature comparison The phones have an built-in WML browser application. Users can see the browser application listed in the Home screen of Avaya menu, if the related system parameters are configured in the 46xxsettings.txt file. The following table shows a comparison of different features of the WML browser across the phone models.
Page 112: Microsoft Exchange Server Integration
• Dial into conference calls without entering a conference call number and access code. • View exchange contacts. Note: Exchange Web Services is supported for Microsoft Exchange Server 2010 or later. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 113: Microsoft ™ Exchange Parameters
• Credentials • Display preferences • Calender date Users can modify or delete contacts that are saved in PPM. Avaya SIP phones do not support the presence tracking feature for the Exchange contacts. ™ Microsoft Exchange parameters...
Page 114: Resetting System Values
• 3: Try EWS first, if that fails, try WebDAV (default) Resetting system values About this task Use the following procedure to reset all system initialization values to the application software default values. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 115: Clearing The Phone Settings
Neither the boot code nor the application code is affected by this procedure. Use the following procedure to clear the phone of the administrative, user-assigned, and options values. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 116: Restarting The Phone
A restart does not affect user-specified data and settings like Contacts data or the phone login and password. The remainder of the restart procedure depends on the status of the boot and application files. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 117: Chapter 6: Failover And Survivability
Session Manager. The third Session Manager can only be a Branch Session Manager. Alternatively, a non-Avaya Aura proxy can be used as a survivable proxy. In this case, when the connection is lost between the phone and the Session Manager, the phone again registers with the non-Avaya Aura proxy and attempts to continue the service with little disruption.
Page 118: Failover To A Backup Proxy
If the proxy fails to respond to the re-registration message, the phone starts a failover. The parameter REGISTERWAIT in ® the 46xxsettings.txt file defines the period of re-registration. However, the Avaya Aura System Manager parameter Registration Expiration Time takes precedence over the 46xxsettings.txt file parameter.
Page 119: Proxy Determination When The Connection To The Primary Proxy Is Lost
All Session Manager and Branch Session Manager instances support simultaneous registration while non-Avaya Aura proxies do not support simultaneous registration. For example, if your configuration is two Session Manager instances and a non-Avaya Aura proxy, then the value of SIMULTANEOUS_REGISTRATIONS is 2.
Page 120: Limitations During Failover Or Failback
• Call conferencing cannot be initiated. If a user disconnects a preserved call, the other end might not be disconnected because of the loss of signaling. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 121: Proxies For Redundancy
® Failover to a proxy other than Avaya Aura ® The limitations after a phone fails over to a proxy other than Avaya Aura are: • A conference is limited to three parties and is hosted by the phone. • Contacts can be used and new contacts can be saved on the phone. New contacts are ®...
Page 122: Indications Of Redundancy
Preserved call When a failover occurs and a call is preserved, the call appearance line of the phone displays the following preserved call Indicator: : January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 123: Parameters For Redundancy Provisioning
Valid values are from 0 to 32. value set in System Manager overwrites the Value operation: value in the • 0: Timer is disabled 46xxsettings.txt file. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 124 The first element of the list has the highest priority, and the last element has the lowest priority. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 125 Manager. This enables the phone to access the full list of assigned servers after the phone logs in. You must provide at least one primary and secondary server to the phone to make the initial login January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 126 DHCP, LLDP, or the 46xxsettings.txt file, then you must not include it. In this case, the phone gains access to it after login. Dial Plan parameters for use when failing over to a proxy other than Avaya Aura Parameter name...
Page 127: Redundancy In A Non-Avaya Proxy Environment
INTER_DIGIT_TIMEOUT timer to expire. Redundancy in a non-Avaya proxy environment In an Avaya environment, the SIP proxy list is defined using dotted decimal notation to define the proxy addresses. In a non-Avaya environment, where FQDNs are used to define the SIP proxy, there can only be one proxy.
Page 128: Chapter 7: Backup And Restore
Specifies if the phone button can generate click sounds. CALL_PICKUP_RING_TYPE Specifies the default call pickup ring type. Note: Avaya J139 phone does not supports Call Pickup feature. OUTSIDE_CALL_RING_TYP Specifies the default outside call ring type. FORWARDED_CALL_RING_ Specifies the default forwarded ring type that the user selects.
Page 129 Specifies whether for a user the device displays call E_NUMBERS appearance numbers in the call containers. AUDIOPATH Specifies whether the default audio path is speaker or headset. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 130: Chapter 8: Phone Upgrade
7. The phone downloads the software files and upgrades itself if no fatal error occurs. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 131: Downloading And Saving The Software
Upgrading the device manually About this task Use the Avaya-provided upgrade script files and the application files that are included in the zip files to upgrade the phones. Ensure that all the files are together on the file server. Do not modify the files.
Page 132: Downloading Text Language Files
Note: Language files for SIP deskphones have a .xml filename extension whereas language files for IP phone set to H.323 have a .txt filename extension. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 133: Changing The Signaling Protocol
Group 0} goto END # GROUP1 {specify settings unique to Group 1} goto END # GROUP2 {specify settings unique to Group 2} # END {specify settings common to all Groups January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 134: Chapter 9: Data Privacy Controls Addendum
Personal Data is stored internally in the phone’s flash file system which is not directly externally accessible except through SSH to the limited privilege “craft” user via an Avaya EASG login. Filesystem content is not encrypted except for passwords. When Personal Data is being transmitted over a network, it is encrypted with the most up-to-date protocols.
Page 135: Personal Data Human Access Controls
• No Access User data (on flash) • SSH – Limited to Avaya Services login to the “craft” account with EASG authentication. “craft” account has limited access to filesystem. • Web Admin – Access is limited to a predefined “admin” account where the password is defined by the customer.
Page 136: Personal Data At Rest Encryption Controls
User data in logs (on flash) • TLS 1.2 (HTTPs) to send data with servers when it is being sent as a phone report • SSH January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 137: Personal Data Retention Period Controls
BRURI setting • While logged in to “craft” via SSH, log files containing user data can be transmitted January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 138: Personal Data View, Modify, Delete Controls And Procedures
• The Administrator can modify and delete selected data using the Admin web page or delete all data using the Reset to Default function Personal data pseudonymization operations statement User data (in memory) • Not applicable January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 139: Data Privacy And Secure Data Processing
• Not applicable Data privacy and secure data processing Avaya J100 Series IP Phones provide measures to ensure data privacy and secure processing of personal data. You can configure the phones in a secure mode to encrypt personal data at rest and end-to-end encrypt personal data in transit.
Page 140: Data Privacy
SET SSH_ALLOWED parameter value to other than 0. To protect logs, use the following 46xxsettings.txt parameters: SET SYSLOG_LEVEL 1 SET SYSLOG_ENABLED 0 SET LOGSRVR "" SET LOG_CATEGORY "" January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 141: Geographical Restrictions On Encryption
Geographical restrictions on encryption Starting from R.4.0.4., SRTP is not supported on Avaya J100 Series IP Phones sold in Russia, Belarus, Kazakhstan, Kyrgyzstan, and Armenia to meet local restrictions on the use of encryption. On such phones, the settings related to SRTP are excluded both from the phone interface and the web interface, and the administrator cannot enable SRTP.
Page 142: Chapter 10: Troubleshooting
• Check both the power and Ethernet wiring for the following conditions: - Whether all components are plugged in correctly. - Check LAN connectivity in both directions to all servers - DHCP, HTTP, HTTPS, Avaya Communication Manager, and/or SIP Proxy server.
Page 143: Dtmf Tones
142 Installation error and status messages The 9600 Series IP Deskphonesissue messages in the currently selected language, or if the phone is logged off, in the language specified by the SYSTEM_LANGUAGE parameter value. If English is not the selected language, the phone displays messages in English only when they are associated with local procedures, for example, the VIEW Craft local procedure.
Page 144 Updating: DO NOT UNPLUG THE Cause: The phone is updating its software image. TELEPHONE Resolution: Allow the phone to continue. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 145: Operational Errors And Status Messages
The message light on the phone Cause: This is a hardware fault. turns on and off intermittently, but Resolution: The phone must be returned to Avaya for repair. the phone never registers. The phone stops working in the No lights are lit on the phone and Cause: Loss of power.
Page 146 Resolution 3: Verify which trunk is causing the echo, and check the trunk’s Trunk Termination parameter on the call server. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 147 Cause: The TN2302AP board does not pass in-band DTMF tones. incoming DTMF tones are not Resolution: None; the board is operating as designed. received. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 148 Cause: Improper settings file administration. are being ignored while other Resolution: Verify that customized settings are correctly spelled and settings are being used properly. formatted. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 149 Specifically: login group must be "susers" additional group must be "prof18" or equivalent shell access must be "no shell access". Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 150: Srtp Provisioning
Resolution: file or in the DHCP SSON Option • Set TLSSRVRID to 0 if Avaya SIP Root CA is used. • Replace the identity certificate of the session manager or PPM to a new one where the SIP domain, defined by SIPDOMAIN, is found in...
Page 151: Chapter 11: Resources
Chapter 11: Resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Overview 9600 Series IP Deskphones See characteristics and capabilities, For people who want Overview and Specifications including feature descriptions, to gain a high-level...
Page 152 IP Office to use the management tool, how to Web Manager manage data and security, and how to administration tasks. perform maintenance tasks. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 153: Finding Documents On The Avaya Support Website
For example, for user guides, click User Guides in the Content Type filter. The list displays the documents only from the selected category. 7. Click Enter. Viewing Avaya Mentor videos Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 154: Support
Resources About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/ and do one of...
Page 155: Appendix A: List Of Configuration Parameters
• 1: Use handset equalization that is compliant with TIA 810/920. • 2: Use handset equalization that is compliant with FCC Part 68 HAC requirements. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 156 Specifies the duration for lockout when a user reaches the maximum attempts limit for accessing the Administration menu. Valid values are from 5 min. to 1440 min. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 157 (AVAYA) Menu. You must specify HTTP server and directory path to administration file (AvayaMenuAdmin.txt). Do not specify the administration file name. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 158 Valid values are 16 through 3600. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 159 • 3: Turns on audible alerting. User can adjust ringer volume and can turn off audible alerting. Note: Avaya J129 IP Phone does not support this parameter. AUDIOENV Specifies the audio environment index and enables you to customize the phone's audio performance.
Page 160 Value operation: • 0: Optional • 1: Mandatory To revert the configured value of 1 to the default one, reset the phone to defaults. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 161 Default Description value AUTHCTRLSTAT Specifies if the enhanced debugging capabilities can be activated from админ the SSH server by the Avaya technicians only. Value operation: • 0: Enhanced debugging capabilities are disabled. • 1: Enhanced debugging capabilities are enabled. The parameter must be set to 1 only for the debugging period by Avaya technicians.
Page 162 • 0: The user can not use a background images from the phone UI. • 1: The user can select a background images from the phone UI. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 163 HTTPDIR / TLSDIR. Example: background_example1.jpg,backgrou nd_example2.jpeg Note: This parameter is supported only in Avaya J159 IP Phone BACKGROUND_IMAGE_DISPLAY_SECONDARY Null Specifies the background image to be displayed on the Secondary screen. The filename will be one of the filenames listed in BACKGROUND_IMAGE_SECOND ARY.
Page 164 This parameter overrides the value configured using BACKGROUND_IMAGE_DISPLAY_ SECONDARY parameter Note: This parameter is supported only in Avaya J159 IP Phone BACKLIGHT_SELECTABLE Specifies whether backlight timer is selected by the administrator (BAKLIGHTOFF) or user. Value operation: • 0: To set Backlight Timer value from 46xxsettings.txt file.
Page 165 • 1: The user is given an option to enable the Bluetooth. BRANDING_VOLUME Specifies the volume level at which the Avaya audio brand is played. Value operation: • 8: 9db above nominal • 7: 6db above nominal • 6: 3db above nominal •...
Page 166 Sets the number of ring cycles before the call is forwarded to the forward or coverage address. The default delay is one ring cycle. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 167 Syslog message will be also generated. Valid values are from 90 to 730. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 168 (IPv4) or DNS name format, separated by commas without any intervening spaces. The list can contain up to 255 characters. The default value is null. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 169 AUTO_SELECT_ANY_IDLE_APP R is ignored. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 170 Parameter name Default Description value CONFERENCE_FACTORY_URI Null Specifies the URI for Avaya Aura Conferencing. Valid values contain zero or one URI, where a URI consists of a dial string followed by @, and then the domain name, which must match...
Page 171 • For United Kingdom use keyword • For United States use keyword USA. Country names with spaces must be enclosed in double quotes. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 172 • 2: DES discovery is enabled • 3: to set the devices to automatically use DES without the need to select yes on the prompt. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 173 IPv6 address, if DHCPv6 lease expires). • 1: DHCPv6 complies with IETF RFC 8415 standard (immediately release IPv6 address, if DHCPv6 lease expires). Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 174 Value operation: • 0: No • 1: Yes Note: Avaya J129 IP Phone does not support this parameter. DIRNAME_FIELDS Specifies the attributes and their order, shown in the search results. Users can view other attributes, pressing the Details soft key.
Page 175 The first number listed becomes the primary number. For example, SET DIRNUMBER_FIELDS "telephoneNumber,mobile,DoD SIP URI" Note: Avaya J129 IP Phone does not support this parameter. DIRSEARCH_FIELDS "cn,sn,telep Specifies LDAP search attributes. honeNumbe The exact number and names of the r"...
Page 176 Value operation: • 0: Use TCP • 1: Use TLS For example, SET DIRSECURE 1 Note: Avaya J129 IP Phone does not support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 177 In this example, the format is as follows: SET DIRSHOW_FIELDS "[LDAP Attributes]=[Field Names], [LDAP Attribute 1]=[Field Name1]" Note: Avaya J129 IP Phone does not support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 178 FQDN. For example, SET DIRSRVR 192.168.161.54 SET DIRSRVR domain.com Note: Avaya J129 IP Phone does not support this parameter. DIRSRVRPRT Specifies the port number for the LDAP directory server. Valid values are positive integers from 1 to 65535.
Page 179 OpenSSH versions are displayed in the Administration menu. Value operation: • 0: OpenSSL and OpenSSH versions are not displayed. • 1: OpenSSL and OpenSSH versions are displayed. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 180 This parameter can be set through: • DHCP • The settings file. Setting this parameter through the settings file overwrites any values set through DHCP. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 181 DSCPAUD_FL Specifies the DSCP value for flash precedence or priority level voice call. Valid values are from 0 to 63. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 182 Sunday in March at 2 AM local time; • Dmmmht: for example, 10Mar5L which corresponds to March 10 at 5 AM local time. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 183 Null Specifies Site Authentication Factor code associated with the EASG site certificate being installed. Valid values are 10 to 20 character alphanumeric string. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 184 Specifies that the phone is working in the Third-party call control setup environment. Value operation: • 0: Disabled • 1: Enabled Set the parameter to 0 for Avaya ® Aura and IP Office environment. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 185 Parameter name Default Description value ENABLE_AVAYA_ENVIRONMENT Specifies whether the phone is configured to be used in an Avaya (SES) or a third-party proxy environment. Value operation: • 0: Configured for 3rd party proxy with SIPPING 19 features. • 1: Configured for Avaya environment with AST features and PPM.
Page 186 ENABLE_EXCHANGE_REMINDER Specifies whether or not exchange reminders will be displayed. Value operation: • 0: Not displayed • 1: Displayed Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 187 ENABLE_MLPP Specifies that whether the Multiple Level Precedence and Preemption (MLPP) is enabled or not. Value operation: • 0: Disabled. • 1: Enabled. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 188 • 0: No, TLS is not required. • 1: Yes, TLS is required. Note: A value of 0 is only intended for testing purposes. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 189 ENABLE_PPM_SOURCED_SIPPROXYSRVR Enables PPM as a source of SIP proxy server information. ® The parameter is only available in an Avaya Aura environment. Value operation: • 0: Proxy server information received from PPM is not used. • 1: Proxy server information received from PPM is not used.
Page 190 • 1: User can select between the last redialled number and the redial list. • Note: Avaya J129 IP Phone and Avaya J139 IP Phone do not support this feature. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP...
Page 191 • 2: Emergency softkey is displayed with a confirmation screen. Note: The parameter is set to 0 for IP Office environment. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 192 To header and Request-URI against AOR and Contact header during phone registration. Value operation: • 0: No validation. • 1: Validates the phone registration. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 193 History entries. Value operation: • 0: Calling Party Name is used. • 1: VDN or the skill name is used. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 194 EXCHANGE_EMAIL_DOMAIN Null Specifies the Exchange email domain. The value can contain 0 to 255 characters. Note: J159 and J169/179 support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 195 DNS name format, separated by commas without any intervening spaces. The list can contain up to 255 characters. Note: J159 and J169/179 support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 196 EXTEND_RINGTONE Null Provides a way to customize ring tone files. This is a comma separated list of file names in xml format. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 197 FORCE_SIP_PASSWORD Null Replaces password entered by the user during login. FORCE_SIP_USERNAME Null Replaces the user field entered by the user during login. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 198 SIP_CONTROLLER_LIST is defined using IP address. This parameter is supported with phone service running over TLS, however, the main use case is for Avaya Aura SM/PPM services. This parameter must not to be used as an alternative to a DNS lookup or reverse DNS lookup.
Page 199 GUESTDURATION, that a warning of the automatic logoff is initially presented to the Guest or Visiting User. Valid values are integers from 1 to Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 200 • 1: Disconnect messages are ignored when the headset is active. This is used for Call Center setting. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 201 IP address in dotted decimal or DNS name format, optionally followed by a colon and a TCP port number. The value can contain 0 to 255 characters. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 202 • 0: No • 1: Yes INGRESS_DTMF_VOL_LEVEL -12dBm Specifies the power level of tone, expressed in dBm0. Values can range from -20dBm to -7dBm. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 203 Specifies whether IPv6 will be supported or not. Value operation: • 0: IPv6 will not be supported. • 1: Dual mode. • 2: IPv6 only mode. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 204 This parameter can also be set through: • SET command in a settings file • LLDP. Setting this parameter though LLDP overwrites any values in the settings file. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 205 Filenames can be full URL, relative pathname, or filename. Valid values can contain 0 to 1096 ASCII characters, including commas. Filenames must end in .xml Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 206 • 1: User need to dial area code. When enabled, the area code parameter (PHNLAC) should also be configured. Note: This parameter is supported when the phone is failed over. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 207 Emergency events are logged Warning: Setting the value to 7 can impact the performance of the phone because of the number of events generated. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 208 LOCALLY_ENFORCE_PRIVACY_HEADER Specifies whether the phone displays Restricted instead of ® The parameter is only available in an Avaya Aura CallerId information when a Privacy environment. header is received in a SIP INVITE message for an incoming call. Value operation: •...
Page 209 If the contacts are saved in multiple sources, for example, PPM, Exchange, or locally, the contact name saved first is displayed. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 210 • 1: Phone does not preserve a call. As soon as the phone detects link failure to IP Office, the phone drops a call and makes re- registration attempt. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 211 SDP- OFFER (for audio only) when it passes through CM. Do not use unauthenticated media encryption (SRTP) files. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 212 If this parameter is not set, other parameters listed below will be ignored. Valid values: • 0: Multicast Paging is disabled. • 1: Multicast Paging is enabled. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 213 All the above-listed settings are required. For example, SET MP_GROUPS_TO_LISTEN “239.0.0.0:1208:1:Security, 239.1.2.3:1210:4:Sales” Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 214 The valid values are 10 through 80. The value must be valid for the selected codec and therefore must not be changed unless necessary. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 215 ® with a Avaya Aura Communication Manager 6.2.2 and earlier releases. If the phone is deployed with Avaya ® Aura Communication Manager 6.3 or later, the setting is ignored. Instead the feature is delivered through PPM.
Page 216 The value can contain Zero to 255 ASCII characters. Note: / must used as a separator between components. Commas do not work with some servers Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 217 Valid values are 1 through 60. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 218 OCSP_HASH_ALGORITHM Specifies the hashing algorithm for OCSP request. Value operation: • 0: SHA1 hash algorithm • 1: SHA256 hash algorithm Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 219 Specifies that the OCSP caching is in use. Value operation: • 0: OCSP is not used. Always check with OCSP responder. • 1: OSCP cache caching is used. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 220 Specifies the international access code For the United States, the value is 011. Valid values are from 0 to 4 dialable characters (0-9,*,#). Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 221 This is the number you press to make an outside call. Valid values are 0 to 2 dialable characters (0-9, *, #). Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 222 VLAN separation is enabled. The parameter is not supported when VLANSEPMODE is 1. Valid values are 0 through 7. Note: J129 does not support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 223 Ethernet frames leaving the Computer (PC) port of the phone. Note: This parameter is configured through the settings file. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 224 PKCS12 file. Valid values are from 0 to 100. Value operation: • 0: No retry Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 225 (default). • 1: Ignore. Take no action This parameter is not supported in IP Office environment as presence is not supported. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 226 • 1: Enable Privacy Extensions and prefer public addresses to temporary addresses. • 2: Enable Privacy Extensions and prefer temporary addresses to public addresses. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 227 Value operation: • 0: The call forward ringtone option is not provided (default). • 1: The call forward ringtone option is provided. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 228 Specifies if menu items for exchange calendar are displayed. Value operation: • 0: Not displayed • 1: Displayed (default) Note: Avaya J139 IP Phone does not support Exchange integration feature. PROVIDE_EXCHANGE_CONTACTS Specifies if menu items for exchange contacts are displayed.
Page 229 • 1: Yes PROVIDE_NETWORKINFO_SCREEN Specifies if the Network Information menu is displayed on the phone. Value operation: • 0: No • 1: Yes Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 230 For example, when you press the Message Waiting button. Note: This parameter is supported when the phone is failed over. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 231 Specifies the TCP port number to be used by the HTTP server in the phone for push. Valid values are 80 through 65535. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 232 • 6: Packet loss is > 1% or round trip network delay is > 400ms or jitter compensation delay is > 80ms. Note: J129 does not support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 233 PPM server again after a failed attempt. Each subsequent retry is delayed by double the previous delay. Valid values are 2 through 60. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 234 • 1: Call recording tone is not generated. RECORDINGTONE_INTERVAL Specifies the number of seconds between call recording tones. Valid values are 1 through 60. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 235 Valid values are 10 through 36000. REDIRECT_TONE Specifies the tone to play when a call goes to coverage. Valid values are from 1 to 4. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 236 Ring tone files must be single-channel WAV files coded in ITU-T G.711 u-law or A-law PCM with 8-bit samples at 8kHz. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 237 RTCPMON Null Specifies the IP or DNS address for the RTCP monitor. You can set this parameter only if the environment is not an Avaya environment. The values can range from 0 through 255 characters. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 238 • This parameter must not be set in a file that is accessible on an enterprise network, and only in a restricted staging configuration. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 239 5 images in the same directory defined by HTTPDIR / TLSDIR. Example: screensaver_example1.jpg, screensaver_example2.jpeg Note: This parameter is supported only in Avaya J159 IP Phone Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 240 Example: screensaver_example1.jpg Note: This parameter is supported only in Avaya J159 IP Phone SCREENSAVER_IMAGE_SELECTABLE_SECONDA Allows the end user to select screensaver images for the secondary screen. Value operation: • 0: The user can not use a screensaver images from the phone UI.
Page 241 TLS connection. Valid values are from 0 to 32767. Value operation: • 0: Periodic checking is disabled. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 242 Specifies the range or number of SIP signaling ports. This value is added to SIG_PORT_LOW to determine the upper limit of the SIP signaling port range (32-64511). Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 243 Specifies the number of Session Managers with which the phone simultaneously register. Valid values are 1, 2 or 3. The default value is 3. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 244 • [:port] is an optional port number. • [;transport=xxx] is an optional transport type where xxx can be TLS, TCP, or UDP. For example, SIP_CONTROLLER_LIST="10.138 .251.56:5060;transport=tcp" Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 245 Specifies the destination TCP port for SIP messages sent over TLS. Valid values are 1024 through 65535. The default value is 5061. The parameter is used in non-Avaya environment. In Avaya environment, this parameter is overwritten by PPM configuration. Table continues…...
Page 246 Valid values are 0 through 60. The default value is 5. A value of 0 means that the Skills screen in not removed automatically when the agent logs in. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 247 • 2: Controlled from craft menu. SLMPERF Specifies whether the SLA Monitor agent is enabled for phone performance monitoring. Value operation: • 0: Disabled • 1: Enabled Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 248 This parameter impacts the phone's SLA Mon agent configuration. A corresponding configuration must also be made on the SLA Mon server agentcom- slamon.conf file. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 249 SLA Mon server agentcom-slamon.conf file SLMSTAT Specifies if the SLA Monitor agent is enabled or not. Value operation: • 0: Disabled • 1: Enabled Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 250 Addresses can be in dotted-decimal or DNS name format, separated by commas without any intervening spaces. The list can contain up to 255 characters. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 251 Default Description value SOFTKEY_CONFIGURATION 0,1,2 Specifies which feature will show up on which softkey on the Avaya J129 IP Phonescreens. The features are defined as follows: • 0 = Redial • 1 = Contacts • 2 = Emergency • 3 = Recents •...
Page 252 Feature Version of 2 in the response to the getHomeCapabilities request. For IP office environment, the applicable values are 0 and 1. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 253 Specifies the number of seconds that the telephone waits before re- transmitting a TCP keep-alive (TCP ACK) message. Valid values are from 5 through 60. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 254 • 1: Enabled. The redirection indication is displayed on all monitoring stations. Note: Avaya J129 IP Phoneand Avaya J139 IP Phone do not support this feature. TEAM_BUTTON_RING_TYPE Specifies the alerting pattern to use for team buttons. Valid values are 1 through 8. The default value is 1.
Page 255 Valid values contain 0 to 255 ASCII characters, including commas. This parameter can also be changed through LLDP. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 256 The list can contain up to 255 characters. ## Values are separated by commas without intervening spaces. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 257 • 1: To enable synchronization. UUIDISPLAYTIME Specifies the duration, in seconds, that the UUI Information screen is be displayed. Valid values are 5 through 60. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 258 Value operation: 0: Disabled. 1: Enabled if L2Q, L2QVLAN and PHY2VLAN are set appropriately (default). Note: J129 phone does not support this parameter. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 259 VLAN ID forever. Note: This parameter is configured through: • Settings file • A name equal to value pair in DHCPACK message Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 260 VOLUME_UPDATE_DELAY Specifies the minimum interval, in seconds, between backups of the volume levels to PPM service when the phone is registered to Avaya ® Aura Session Manager. If there is no change to volume levels, there will be no backup to PPM service.
Page 261 Value operation: • 0: Disabled • 1: Enabled Note: J129 does not support this parameter Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 262 Specifies the number of times the phone will retry a secure connection upon receiving (possibly successive) auth failures. The valid values range from 0 to 4. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 263 Only Avaya J169/J179 IP Phones support this parameter. Note: If WMLIDLEURI is set to null, the web page will not be displayed when the phone is idle. Table continues… January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 264 Allowed values can contain up to 255 characters and must be separated by commas without any intervening spaces. Only Avaya J169/J179 IP Phones support this parameter. January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 265 .............130 DHCP request .............. DHCP Automatic Gain Control configuration ..............enable and disable ............Option 43 codes ............Avaya Aura Call Center Elite ..........option configuration ............Avaya Menu administration file ..........DHCP lease Avaya support website ............154 DHCPSTD ..............
Page 266 ............... OCSP trust certificates security configurations ..........46 Option 43 codes korean ring tones ............... DHCP ................option configuration DHCP ................overview ................12 language ................January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 267 ............downloading and saving ........36, push server ................static address checklist ............79 static addressing ..............79 static addressing field descriptions ........support ................154 received packets January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
Page 268 ................128 videos ................VIEW ..................72 View field description ............VLAN IEEE 802.1Q ..............61 internal switch ...............61 VLAN tag ..............VLAN forwarding rules 802.1x frames ...............64 January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

This manual is also suitable for:

9611g 9621g 9641g 9641gs 9608 9601

Avaya 9600 Series Installing And Administering

Chapter 1: Introduction

Chapter 2: 9600 Series IP Deskphones Overview

Chapter 3: Initial Setup and Connectivity

Chapter 4: Security Configurations

Chapter 5: Phone Administration

IP Address and Settings Reuse

Administering Display Language Options

Chapter 6: Failover and Survivability

Chapter 7: Backup and Restore

Chapter 8: Phone Upgrade

Chapter 9: Data Privacy Controls Addendum

Chapter 10: Troubleshooting

Chapter 11: Resources

Appendix A: List of Configuration Parameters

Quick Links

Related Manuals for Avaya 9600 Series

Summary of Contents for Avaya 9600 Series

This manual is also suitable for:

Table of Contents