Call Pickup - Avaya 9600 Series User Manual

3.4 Call Pickup

Pickup is used to answer a call ringing elsewhere on the phone system. There are a number of pickup options:
· Answer any ringing call on the telephone system.
· Answer a call ringing a particular user.
· Answer a call ringing a particular group.
· Answer a call, not necessarily a group call, ringing the members of a group.
1. Press the Features soft key if shown. To do this during a call, press the
Features soft key.
2. Use the up and down
· To answer a ringing call, press the Any soft key.
· To answer a call ringing against a particular target, dial the targets number. Alternatively, press the Dir soft
key to select the target from the directory
3. The following menus will depend on the type of number entered:
· User Number
· To answer a call ringing against the user, press the Pickup soft key.
· To return to entering a number, press the Clear key.
· Hunt Group Number
· To answer a call ringing against the members of the group, press the Members soft key. The call does not
have to be a call to the hunt group.
· To answer a call ringing for the hunt group, press the Group soft key.
· To return to entering a number, press the Clear key.
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following are default short codes
that may be available. Your system administrator will confirm any additional short codes that they may have configured
for your use.
· Pickup Any Call: *30
Answer a call ringing on the telephone system.
· Pickup a Group Call: *31
Answer a call ringing a group of which you are a member.
· Pickup a Users Call: *32*N#
Pickup a call ringing a user's extension number (N).
· Pickup a Group Members Call: *53*N#
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.
9600 Series Phone User Guide
IP Office Release 6.1
arrow keys to highlight Pickup. Press Select.
.
50
PHONE key and then press the
Issue 02c (28 October 2010)
Page 28