Toshiba e-STUDIO2820C Service Handbook page 381

[2C6B] Terminal mail address error
Check the SMTP Authentication method.
Check if there is an illegal character in the Terminal mail address.
Set the correct SMTP Authentication method or delete the illegal character and reset the appropri-
ate Terminal mail address, then perform the job again.
[2C6C] Destination mail address error (No RFC error)
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.
[2C70] SMTP client OFF
Set the SMTP valid and perform the job again.
[2C71] SMTP authentication ERROR
Check that SMTP authentication method, login name and password are correct, then perform
authentication again.
[2C72] POP Before SMTP ERROR
Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authenti-
cation again.
[2C80] E-mail transmission failure when processing E-mail job received
Reset the "Received InternetFax Forward".
[2C81] Process failure of FAX job received
Reset the setting of the mail box or "Received InternetFax Forward".
[2CC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.
[ 6 ] File sharing related error
[2D10] System access abnormality
[2D32] File deletion failure
[2DA6] File deletion failure
[2DA7] Resource acquiring failure
Delete some files in the shared folder by using Explorer because of automatic/manual file deletion
failure (in case of [2DA6])
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).
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ERROR CODE AND TROUBLESHOOTING
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