Toshiba e-STUDIO2820C Service Handbook page 279

Error code Classification
CDE0 Finisher related ser-
vice call
CE00
CE10 Image control related
service call
CE20
CE40
CE50 Image control related
service call
CE60
CE70
CE71
CE90
CEC0 Copy process related
service call
CF10 Finisher related ser-
vice call
CF90 Laser optical unit
related service call
F070 Communication
related service call
F090 Circuit related service
call
F100 Other service call
F101
F102
F103
F104
F105
F106
F107
F108
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Contents
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1101]
Communication error between finisher and punch
unit: Communication error between finisher control-
ler PC board and punch controller PC board
[MJ-1030 (when MJ-6004 is installed)]
[MJ-1101 (when MJ-6101 is installed)]
Image quality sensor abnormality (OFF level): The
output value of this sensor is out of a specified
range when sensor light source is OFF.
Image quality sensor abnormality (no pattern level):
The output value of this sensor is out of a specified
range when the image quality control test pattern is
not formed.
Image quality control test pattern abnormality: The
test pattern is not formed normally.
Temperature/humidity sensor abnormality: The out-
put value of this sensor is out of a specified range.
Drum thermistor-Y abnormality: The output value of
the drum thermistor-Y is out of a specified range.
Drum drive switching abnormality: The drum
switching detection sensor (S19) is not turned ON
after the drum motor was rotated for a specified
period of time.
Drum phase adjustment abnormality: Drum phase
sensors (Color drum phase sensor (S43) and K
drum phase sensor (S44)) are not turned ON after
the drum motor was rotated for a specified period of
time.
Drum thermistor-K abnormality: The output value of
the drum thermistor-K is out of a specified range.
2nd transfer roller position detection abnormality:
The 2nd transfer roller does not contact/release
normally.
Communication module SRAM reading failure.
[MJ-1101]
Laser optical unit shutter abnormality.
Communication error between System-CPU and
Engine-CPU
SRAM abnormality on the SYS board
HDD format error: HDD cannot be initialized nor-
mally.
HDD unmounted: Connection of HDD cannot be
detected.
HDD start error: HDD cannot become 'Ready' state.
HDD transfer time-out: Reading/writing cannot be
performed in the specified period of time.
HDD data error: Abnormality is detected in the data
of HDD.
HDD other error
Point and Print partition damage
/BOX partition damage
/SHA partition damage
6 - 13
Troubleshooting
P. 6-86
P. 6-86
P. 6-93
P. 6-94
P. 6-96
P. 6-98
P. 6-98
P. 6-99
P. 6-100
P. 6-98
P. 6-105
P. 6-87
P. 6-70
P. 6-64
P. 6-66
P. 6-106
P. 6-106
P. 6-106
P. 6-106
P. 6-106
P. 6-106
P. 6-106
P. 6-106
P. 6-106
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6