Printer Function Error - Toshiba e-STUDIO2820C Service Handbook

6.1.4

Printer function error

Following codes are displayed at the end of the user name on the print job log screen.
Error code
4031 HDD full during print - Large quantity image data by private print or invalid
network print are saved in HDD.
4032 Private-print-only error: Jobs other than Private print jobs cannot be per-
formed.
4033 Printing data storing limitation error: Printing with its data being stored to the
HDD temporarily (Proof print, Private print, Scheduled print, etc.) cannot be
performed.
4034 e-Filing storing limitation error: Printing with its data being stored to the HDD
(print and e-Filing, print to e-Filing, etc.) cannot be performed.
4035 Local file storing limitation error: Network FAX or Internet FAX cannot be sent
when "Local" is selected for the destination of the file to save.
4036 User authentication error: The user who intended to print a document is not
registered as a user.
4040 Not being authorized to perform JOB
4050 Problem in LDAP server connection or LDAP server authorization settings
4300 USB direct printing: Job execution error due to functional restrictions - Print-
ing with he USB direct printing function restricted
4301 USB direct printing: File conversion error - Printing a file whose format is not
supported, or an invalid file
4310 Double-sign encoding error: A double-sign encoding error occurred because
the PDF file is encrypted in a forbidden language or in a language not sup-
ported.
4311 Printing not permitted: Printing is not permitted or only printing in a low reso-
lution level is permitted due to the encryption language of the encrypted PDF
file.
* Permitted only when a user password is entered.
4312 Password mismatching: The entered password is neither matched with a
user password nor an owner password.
A221 Print job cancellation - Print job (copy, list print, network print) is deleted from
the print job screen.
A222 Print job power failure - The power of the equipment is turned OFF during
print job (copy, list print, network print).
A290 Limit over error (Black): The numbers of output pages have exceeded those
specified with both of the department code and the user code at the same
time.
A291 Limit over error (Black): The number of output pages has exceeded the one
specified with the user code.
A292 Limit over error (Black): The number of output pages has exceeded the one
specified with the department code.
A2A0 Limit over error (Color): The number of prints has exceeded the one speci-
fied for the department code and user code, or users (guests) are not autho-
rized to perform color printing.
A2A1 Limit over error (Color): The number of prints has exceeded the one speci-
fied for the user code, or users (guests) are not authorized to perform color
printing.
A2A2 Limit over error (Color): The number of output pages has exceeded the one
specified with the department code.
<<Error history>>
In the setting mode (08-253), the latest twenty groups of error data will be displayed.
Display example
EA10 99999999
Error code Total counter
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Troubleshooting
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ERROR CODE AND TROUBLESHOOTING
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