Toshiba e-STUDIO2820C Service Handbook page 272

Error code Classification
EA23 Finisher jam
(Finisher section)
EA24
EA25
EA26
EA27
EA28
EA29
EA30
EA31
EA32
EA40
EA50
EA60
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
Contents
Paper transport jam (transport sensor) :Paper being
transported on the Finisher transport path is
stopped at the outlet sensor at 27.56 inches or
longer. [MJ-1101]
Paper transport jam (between entrance and trans-
port sensors):The leading edge of paper which has
passed the entrance sensor on the Finisher trans-
port path does not reach the transport sensor. [MJ-
1101]
Paper transport jam (after paper stack exit):The fin-
ishing tray paper detection sensor detects paper
after a stack of paper exits from the finishing tray.
[MJ-1101]
Paper transport jam (stop command request):A
command to stop equipment operation is received
while paper is being transported in the Finisher.
[MJ-1101]
Paper transport jam (paper not inserted):The equip-
ment detects a paper-not-inserted jam but the
entrance sensor is turned ON before the equipment
is stopped. [MJ-1101]
Paper transport jam (paper holder plate operation
delay):An attempt to start the arm assisting opera-
tion for dropping paper on the finishing tray is
made, but the previous arm assisting operation has
not yet been finished. [MJ-1101]
Paper transport jam (stack transport delay):The
buffer tray is extended to drop a stack of paper on
the finishing tray but the previous stack has not yet
exited. [MJ-1101]
Power-ON jam:
(1) Paper exists at the inlet sensor when power is
turned ON.
[MJ-1030/1031]
(2) Paper exists at the feed path sensor or process-
ing tray sensor when power is turned ON.
[MJ-1030]
Transport path paper remaining jam: The paper
which has passed through the inlet sensor does not
reach the transport sensor. [MJ-1101]
Exit paper remaining jam: The paper is remaining
on the finishing tray when the power is turned ON.
[MJ-1101]
Door open jam:
The upper/front cover of the finisher section or the
upper/ front door of the puncher section has
opened during printing. [MJ-1030]
Joint open jam:
The finisher cover opened during machine opera-
tion. [MJ-1031]
Cover open error:
The front cover or stationary tray cover is opened
during paper transport. [MJ-1101]
Stapling jam: Stapling is not performed properly.
[MJ-1030/1031/1101]
Early arrival jam: The inlet sensor detects the paper
earlier than a specified timing.
[MJ-1030/1031/1101]
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Troubleshooting
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