Toshiba e-STUDIO2820C Service Handbook page 375

Multifunctional digital color systems
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[1C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.
[1C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.
[1C66] Server time-out error
Check if the SMTP server is operating properly.
[1C67] NIC time-out error
[1C68] NIC access error
[1C6D] System error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the SYS board.
[1C69] SMTP server connection error
Reset the login name or password of SMTP server and perform the job again.
Check if the SMTP server is operating properly.
[1C6A] HOST NAME error
Check if there is an illegal character in the device name.
Delete the illegal character and reset the appropriate device name.
[1C6B] Terminal mail address error
Check the SMTP Authentication method.
Check if there is an illegal character in the Terminal mail address.
Set the correct SMTP Authentication method or delete the illegal character and reset the appropri-
ate Terminal mail address, then perform the job again.
[1C6C] Destination mail address error
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.
[1C70] SMTP client OFF
Set the SMTP valid and perform the job again.
[1C71] SMTP authentication ERROR
Check that SMTP authentication method, login name and password are correct, then perform
authentication again.
© 2008 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
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