Toshiba e-STUDIO2820C Service Handbook page 276

Error code Classification
C5A0 Circuit related service
call
C5A1
C900
C940
C962
C970 Process related ser-
vice call
C9E0 Circuit related service
call
CA00 Image control related
service call
CA10 Laser optical unit
related service call
CA20
CB00 Finisher related ser-
vice call
CB01
CB10
CB11
CB12
CB30
CB31
CB40
CB50
CB51
CB60
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
Contents
SRAM board not connected (LGC board)
SRAM board data abnormality (LGC board)
Connection error between SYS board and LGC
board
Engine-CPU abnormality
LGC board ID abnormality
High-voltage transformer abnormality: Leakage of
the main charger is detected.
Connection error between SLG board and SYS
board
color registration abnormality
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1101]
Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1101]
Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1101]
Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1101]
Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1101]
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2
shift motor is not rotating or delivery tray is not mov-
ing normally. [MJ-1030]
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1101]
Movable tray paper-full detection error: The actua-
tor of the movable tray paper-full detection sensor
does not move smoothly. [MJ-1101]
Rear aligning plate motor abnormality: Rear align-
ing plate motor is not rotating or aligning plate is not
moving normally. [MJ-1030]
Front alignment motor abnormality: The front align-
ment motor is not rotating or the front alignment
plate is not moving normally. [MJ-1101]
Staple motor abnormality: Staple motor is not rotat-
ing or stapler is not moving normally. [MJ-1030]
Staple unit abnormality: Staple unit is not moving
normally. [MJ-1031]
Stapler home position error: The stapler home posi-
tion sensor does not work. [MJ-1101]
Stapler shift home position error: The stapler is not
at the home position. [MJ-1101]
Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1030/1101]
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Troubleshooting
P. 6-65
P. 6-65
P. 6-65
P. 6-65
P. 6-66
P. 6-102
P. 6-66
P. 6-88
P. 6-68
P. 6-69
P. 6-71
P. 6-71
P. 6-71
P. 6-72
P. 6-72
P. 6-72
P. 6-73
P. 6-73
P. 6-74
P. 6-75
P. 6-75