Toshiba e-STUDIO2820C Service Handbook page 278

Error code Classification
CC50 Finisher related ser-
vice call
CC51
CC52
CC60 Finisher related ser-
vice call
CC61
CC71
CC72
CC80
CCB0
CCD0
CCE0
CCF0
CCF1
CD70 Process related ser-
vice call
CD71
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
Contents
Horizontal registration motor abnormality: Horizon-
tal registration motor is not rotating or puncher is
not shifting normally. [MJ-1030 (when MJ-6004 is
installed)]
Sideways adjustment motor (M2) abnormality:
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1101 (when
MJ-6101 is installed)]
Skew adjustment motor (M1) abnormality: Skew
adjustment motor is not rotating or puncher is not
shifting normally. [MJ-1101 (when MJ-6101 is
installed)]
Punch motor abnormality: Punch motor is not rotat-
ing or puncher is not shifting normally. [MJ-1030
(when MJ-6004 is installed)]
Punch motor (M3) home position detection error:
Punch motor is not rotating or puncher is not shift-
ing normally. [MJ-1101 (when MJ-6101 is installed)]
Punch ROM checksum error: Abnormality of check-
sum value on Hole punch controller PC board is
detected when the power is turned on. [MJ-1101
(when MJ-6101 is installed)]
Punch RAM read/write error: Abnormality of check-
sum value on Hole punch controller PC board is
detected when the power is turned on. [MJ-1101
(when MJ-6101 is installed)]
Front aligning plate motor abnormality: Front align-
ing plate motor is not rotating or aligning plate is not
moving normally. [MJ-1030]
Rear alignment motor abnormality: The rear align-
ment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1101]
Offset motor abnormality: The offset motor is not
rotating normally. [MJ-1031]
Stack ejection motor abnormality: Stack ejection
motor or stack ejection roller is not rotating nor-
mally. [MJ-1030]
Paper trailing edge assist motor abnormality: Paper
trailing edge assist motor is not rotating or paper
trailing edge assist is not moving normally. [MJ-
1030]
Gear changing motor abnormality: Gear changing
motor is not rotating normally. [MJ-1030]
Tray safety switch abnormality -
(1) The tray safety switch turned on during tray
operation (moving up or down).
(2) The tray operated with the tray safety switch
turned on.
[MJ-1031]
Waste toner box mixing paddle locked: The mixing
paddle in the waste toner box does not rotate.
Waste toner transport motor drive locking error.
6 - 12
© 2008 TOSHIBA TEC CORPORATION All rights reserved
Troubleshooting
P. 6-81
P. 6-81
P. 6-82
P. 6-81
P. 6-83
P. 6-83
P. 6-83
P. 6-84
P. 6-84
P. 6-85
P. 6-85
P. 6-85
P. 6-85
P. 6-103
P. 6-104