Troubleshooting (For Printer) - Panasonic DP-3510 Service Manual

4.8.

Troubleshooting (For Printer)

4.8.1. Checking the Basics
This section explains how to solve problems including error messages or unexpected printing results.
If the Printing System is not printing or working as expected, and if you are not sure
what to do, start your troubleshooting by checking the basics below:
• Ensure that the Ethernet LAN (10Base-T / 100Base-TX) Cable is connected properly
• Ensure that the Internet Parameters are correct
• Ensure that the Unit is turned On
• Ensure that the Paper is set properly in the Unit
• No error message is displayed on the Unit
• Try printing a test page from the printer driver properties dialog box
4.8.2. Document Does Not Print Properly
Problem
Character is not printing in the
correct positions or the
characters near the edges of the
page are missing.
The font type is incorrect
The character is not smooth.
Fine line print cannot be
obtained.
Poor photograph print quality.
Different character or symbol
from the document is printed.
The printer does not print
anything or prints irregular
images from the middle of the
st
1 page.
Printing is exceedingly slow.
Ver. 5.2
• Check and specify the paper size and orientation settings in the printer
driver to coincide with the application.
• Check if the specified paper is loaded in the Panasonic Device.
• Increase the Page Margins in the application. The Panasonic Device
requires minimum margins of ¼ inches (5 mm) on all sides.
• Check if the selected font is installed in the PC.
• Check if the selected font is being replaced with a proper printer font in
the Font Substitution Table of the Printer Driver Properties dialog box.
• Select "Always use True Type fonts" from the Font tab of the Printer
Driver Properties dialog box.
• Select an outline font instead of a bit map font.
• Select 600 dpi resolution.
• Select 600 dpi resolution.
• Check if the Panasonic Printing System (PCL) printer driver is selected.
• Insufficient Printer Page Memory in the Panasonic Device, install an
Expansion D-RAM Card or change the resolution to 300 dpi in the
Quality tab of the Printer Driver Properties dialog box.
• Select the Spool settings "Start printing after first page is spooled "
from the Details tab of the Printer Driver Properties dialog box.
• Select 300 dpi resolution.
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DP-3510/3520/3530/4510/4520/4530/6010/6020/6030
Possible Solution(s)
JAN 2006