Reference Table 6, Network Server Problems-Lan Attachment Card - IBM V03 Maintenance Information

Symptom
Test page prints with
error messages
Table 17. Reference table: NPS 540+ with no external power supply
1. Disconnect the NPS from the printer parallel port.
2. Check for +5 V dc on pin 18 of the printer parallel port (pin numbers on connector).
3. If +5 Vdc is not present, install a new logic board (see Logic board).
4. Go to Table 6, step 2.
Reference table 6, network server problems—LAN attachment card
Symptom
LAN card will not
communicate with host
LAN card communicates
with host but printer does
not print
Probable cause
Internal errors
Probable cause
Network problem
Data stream problem
Action
1. NVRAM E1 or NVRAM E2:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the LAN card.
2. NVRAM E3:
a. Replace the LAN card.
3. NVRAM E4:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the LAN card.
4. ETHER E6, ERROR E6, COMM E8:
a. Replace the LAN card.
Action
1. Have the customer "ping" the printer to verify communications.
2. Have the customer verify host and print server configuration. Including IP
address, gateway address, and subnet mask.
3. Have the customer check physical network cabling.
1. Have the customer check print job stream.
2. Take a data trace of the attachment and contact support.
Chapter 1. Diagnosing problems
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