Symptom
Test page will not print
Test page prints with
error messages
Probable cause
Internal errors
Action
1. Check that parallel configuration values are at factory defaults.
2. Reseat the LAN card.
3. Press and hold the test button on the LAN card until the network light
flashes, then release the test button.
4. Remove the LAN card and perform the parallel port wrap test on the
printer.
5. If the parallel port wrap test passes, replace the LAN card.
6. If the parallel port wrap test fails, replace the logic board.
1. NVRAM E1 or NVRAM E2:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the LAN card.
2. NVRAM E3:
a. Replace the NPS unit.
3. NVRAM E4:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the NPS unit or LAN card.
4. ETHER E6, ERROR E6, COMM E8:
a. Replace the NPS unit.
Chapter 1. Diagnosing problems
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