Recovery After Power Loss; Handling Firmware Update Errors; Error Message Table - Ricoh D009 Service Manual

Recovery after Power Loss

If the ROM update is interrupted as a result of accidental loss of power while the firmware
is updating, then the correct operation of the machine cannot be guaranteed after the
machine is switched on again. If the ROM update does not complete successfully for any
reason, then in order to ensure the correct operation of the machine, the ROM update error
will continue to show until the ROM is updated successfully.
In this case, insert the card again and switch on the machine to continue the firmware
download automatically from the card without the menu display.

5.4.3 HANDLING FIRMWARE UPDATE ERRORS

An error message shows in the first line if an error occurs during a download. The error
code consists of the letter "E" and a number ("E20", for example).

Error Message Table

Code Meaning
20 Cannot map logical address
21 Cannot access memory
Cannot decompress
22
compressed data
Error occurred when ROM
23
update program started
24 SD card access error
No HDD available for stamp
30
data download
Data incorrect for continuous
31
download
SM
Solution
Make sure the SD card is installed correctly, or
use a different SD card.
HDD connection incorrect or replace HDD.
Incorrect ROM data on the SD card, or data is
damaged.
Controller program defective. If the second
attempt fails, replace controller board.
Make sure the SD card is inserted correctly, or
use a different SD card.
HDD connection incorrect or replace HDD.
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
5-17 D009/D011/D012/D013/D091/D092
Updating the Firmware