Acx1000 And Acx1100 Chassis Serial Number Label; Contacting Customer Support; Figure 35: Serial Number Id Label; Figure 36: Acx1000 Chassis Serial Number Label - Juniper ACX1000 Hardware Manual

ACX1000 and ACX1100 Universal Access Router Hardware Guide
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ACX1000 and ACX1100 Chassis Serial Number Label

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Documentation

Contacting Customer Support

138

Figure 35: Serial Number ID Label

ACX1000 and ACX1100 Chassis Serial Number Label on page 138
Returning a Hardware Component to Juniper Networks, Inc. on page 139
The chassis serial number is located on the rear of the chassis (see

Figure 36: ACX1000 Chassis Serial Number Label

Displaying ACX1000 and ACX1100 Components and Serial Numbers on page 137
Returning a Hardware Component to Juniper Networks, Inc. on page 139
You can contact Juniper Networks Technical Assistance Center (JTAC) 24 hours a day,
7 days a week in one of the following ways:
On the Web, using the Case Manager link at:
http://www.juniper.net/support/
By telephone:
From the US and Canada: 1-888-314-JTAC
From all other locations: 1-408-745-9500
If contacting JTAC by phone, enter your 11-digit case number followed by the # key if
this is an existing case, or press the * key to be routed to the next available support
engineer.
When requesting support from JTAC by telephone, be prepared to provide the following
information:
Your existing case number, if you have one
Details of the failure or problem
Figure 36 on page
SN: HS0211483603
Serial number ID label
Copyright © 2013, Juniper Networks, Inc.
138).