Troubleshooting - Kyocera TASKalfa 3051ci Operation Manual

Troubleshooting > Troubleshooting

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative.
Symptom
Cannot send document.
Cannot perform encrypted
communication.
Cannot use the remote
switching function.
No print output after reception.
Cannot receive document.
Cannot receive 2 in 1
reception.
Cannot perform memory
reception.
Cannot perform sub address
transmission.
Cannot perform memory
forwarding.
Checkpoint
Is the modular cord connected
correctly?
Is Send error displayed?
Is TX (transmission) restriction
activated?
Are the registrations correct both
at sender and recipient?
Is a pulse line used?
Is the remote switching number
correct?
Did you press the remote
switching number too quickly?
I
s memory forwarding activated?
Is the modular cord connected
correctly?
Is
Communication error
displayed?
Is RX (reception) restriction
activated?
Are 2 in 1 reception and duplex
reception both set?
Is free space available in the
memory?
I
s the recipient fax machine
equipped with a sub address
transmission feature?
Is the entered sub address or
sub address password identical
to the sub address or sub
address password registered in
the recipient fax machine?
Is free space available in the
memory of the recipient fax
machine?
Is memory forwarding set to
[On]?
10-5
Corrective Action
Connect the modular cord
correctly.
Remedy the cause of error and
send again.
Cancel the TX restriction.
Double-check the registrations
both at sender and recipient.
Some phones may transmit tone
signals using buttons. Refer to
the operation manual of your
phone set.
Check the registration. (Default:
55)
Press the remote switching
number twice slowly.
Check the forwarding
destination.
Connect the modular cord
correctly.
Remedy the cause of error and
ask the sender to retry.
Cancel the RX restriction.
Cancel the duplex printing.
Receive after the memory has
free space, or create free space
in the memory.
Sub address transmission
cannot be performed unless the
recipient fax machine has a
similar sub address transmission
feature.
If your entry is correct, check
with the recipient. This machine
does not use a sub address
password for reception.
Check with the recipient.
Check the memory forwarding
setting.
Reference
Page
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11-16
6-26
6-35
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4-16
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4-17
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11-16
6-34
6-41
3-15
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4-38
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4-17