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Check items Check description Corrective measures (2) Items and corrective actions relating to the device that will cause paper jam Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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Jam types Check description Corrective measures...
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(3) Paper jam at feeding from cassette 1 Electrical parts that could cause paper jam during paper travelling at the primary feeding (to regist roller) Jam code J0501,J0511,J1301,J1311,J4001,J4011...
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(4) Paper jam at feeding from cassette 2 Electrical parts that could cause paper jam during paper travelling at the primary feeding (to regist roller) Jam code J0502,J0512,J1302,J1312,J1502,J1512,J4002,J4012...
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(5) Paper jam during manual feeding Electrical parts that could cause paper jam during paper travelling at the primary feeding (to regist roller) Jam code J0131,J0509,J0519,J4009,J4019...
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(6) Paper jam at the duplex re-feeding part Electrical parts that could cause paper jam during paper travelling at the primary feeding (to regist roller) Jam code J0508,J0518...
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(7) Electrical parts that could cause paper jam at the Secondary transfer part Jam code J410x,J411x...
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(8) Electrical parts that could cause paper jam at the fuser and eject part Jam code J420x,J421x,J460x,J461x,J470x,J471x...
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(9) Electrical parts that could cause paper jam at the duplex part Jam code J430x,J431x,J440x,J441x...
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(10) Electrical parts that could cause paper jam at the BR (bridge) part Jam code J490x,J491x,J500x,J501x,J510x,J511x...
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(11) Electrical parts that could cause paper jam at the DF paper entry,feedshift and subtray left eject part Jam code J610x,J611x,J620x,J621x,J630x,J631x...
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(12) Electrical parts that could cause paper jam at the DF process part Jam code J6500,J651x,J6600,J6610...
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(13) Electrical parts that could cause paper jam at the DF eject tray part Jam code J640x,J641x...
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(14) Electrical parts that could cause paper jam at the CF conveying part Jam code J6710,J7700,J7710...
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1-4-3 Self-diagnostic function (1) Self-diagnostic function Figure 1-4-5 Figure 1-4-6...
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(2) Self diagnostic codes Caution: Check procedures/ Code Contents Related parts corrective measures 0030 FAX control PWB system error 0070 FAX control PWB incompat- ible detection error 0080 Option printing system device error. 0100 Backup memory device error 0120 MAC address data error...
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Check procedures/ Code Contents Related parts corrective measures 0150 Backup memory read/write error (engine PWB) 0160 Backup memory data error (engine PWB) 0170 Billing counting error 0180 Machine number mismatch 0350 Panel PWB communication error (electronic volume I2C communication error)
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Check procedures/ Code Contents Related parts corrective measures 0620 FAX image DIMM error 0630 DMA error...
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Check procedures/ Code Contents Related parts corrective measures 0640 Hard disk error 0650 FAX image DIMM check error...
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Check procedures/ Code Contents Related parts corrective measures 0660 Hard disk encryption key error 0670 Hard disk overwriting era- sure error 0800 Image processing error 0830 FAX control PWB flash pro- gram area checksum error...
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Check procedures/ Code Contents Related parts corrective measures 0840 Faults of RTC 0870 PCFAX control PWB to main PWB high capacity data transfer error 0920 Fax file system error 0980 24 V power down detect...
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Check procedures/ Code Contents Related parts corrective measures 1000 MP lift motor error...
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Check procedures/ Code Contents Related parts corrective measures 1010 Lift motor 1 error...
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Check procedures/ Code Contents Related parts corrective measures 1020 Lift motor 2 error...
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Check procedures/ Code Contents Related parts corrective measures 1030 PF lift motor 1 error (paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 1040 PF lift motor 2 error (paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 1050 SM lift motor error (side multi tray)
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Check procedures/ Code Contents Related parts corrective measures 1060 PF lift motor 1 error (side paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 1070 PF lift motor 2 error (side paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 1100 PF lift motor 1 error (large capacity feeder)
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Check procedures/ Code Contents Related parts corrective measures 1110 PF lift motor 2 error (large capacity feeder)
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Check procedures/ Code Contents Related parts corrective measures 1140 SD lift motor error (side deck) 1250 SM multi feed sensor com- munication error (side multi tray)
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Check procedures/ Code Contents Related parts corrective measures 1350 SM multi feed sensor error (side multi tray) 1400 Rotary guide motor error 1410 Rotary de-curler error 1450 SM multi feed sensor backup error (side multi tray)
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Check procedures/ Code Contents Related parts corrective measures 1710 Side multi tray incompatible detection error 1800 Paper feeder communica- tion error 1810 Side multi tray communica- tion error...
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Check procedures/ Code Contents Related parts corrective measures 1820 Side paper feeder communi- cation error 1900 Paper feeder EEPROM error 1910 Side multi tray EEPROM error 1920 Side paper feeder EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 1950 Intermediate transfer belt unit EEPROM error 2101 Developer motor K error...
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Check procedures/ Code Contents Related parts corrective measures 2103 Developer motor MCY error...
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Check procedures/ Code Contents Related parts corrective measures 2201 Drum motor K steady-state error...
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Check procedures/ Code Contents Related parts corrective measures 2202 Drum motor C steady-state error...
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Check procedures/ Code Contents Related parts corrective measures 2203 Drum motor MCY steady- state error...
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Check procedures/ Code Contents Related parts corrective measures 2203 Drum motor M steady-state error...
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Check procedures/ Code Contents Related parts corrective measures 2211 Drum motor K startup error...
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Check procedures/ Code Contents Related parts corrective measures 2212 Drum motor C startup error...
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Check procedures/ Code Contents Related parts corrective measures 2213 Drum motor MCY startup error...
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Check procedures/ Code Contents Related parts corrective measures 2213 Drum motor M startup error...
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Check procedures/ Code Contents Related parts corrective measures 2300 Fuser motor error 2500 Paper feed motor error...
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Check procedures/ Code Contents Related parts corrective measures 2600 PF paper feed motor error (large capacity feeder) 2610 PF paper feed motor error (paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 2640 SD paper feed motor error (side deck) 2650 SM paper feed motor error (side multi tray)
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Check procedures/ Code Contents Related parts corrective measures 2660 PF paper feed motor error (side large capacity feeder) 2670 PF paper feed motor error (side paper feeder)
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Check procedures/ Code Contents Related parts corrective measures 2700 3-color release motor error 2730 Secondary transfer release motor error...
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Check procedures/ Code Contents Related parts corrective measures 2730...
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Check procedures/ Code Contents Related parts corrective measures 2760 Transfer motor startup error 2770 Intermediate transfer belt meandering correction error...
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Check procedures/ Code Contents Related parts corrective measures 2780 Intermediate transfer belt skew correction sensor error 2790 Intermediate transfer belt skew correction motor error...
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Check procedures/ Code Contents Related parts corrective measures 2810 Inner waste toner motor error 2820 Intermediate transfer belt motor steady-state error...
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Check procedures/ Code Contents Related parts corrective measures 2840 Intermediate transfer belt cleaning motor error 2850 Intermediate transferbelt sensor error...
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Check procedures/ Code Contents Related parts corrective measures 2860 Intermediate transfer belt sub sensor error 2950 Motor control PWB commu- nication error...
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Check procedures/ Code Contents Related parts corrective measures 3100 Scanner carriage error...
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Check procedures/ Code Contents Related parts corrective measures 3210 CIS lamp error CCD lamp activation error 3220...
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Check procedures/ Code Contents Related parts corrective measures 3300 Optical system (AGC) error 3310 CIS AGC error 3500 Communication error between scanner and ASIC...
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Check procedures/ Code Contents Related parts corrective measures Scanner sequence error 3600 Scanner device error 3700 3800 AFE error 3900 Backup memory read/write error (ISC PWB) 4001 Polygon motor K synchroni- zation error...
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Check procedures/ Code Contents Related parts corrective measures 4002 Polygon motor C synchroni- zation error 4003 Polygon motor M synchro- nization error 4004 Polygon motor Y synchroni- zation error...
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Check procedures/ Code Contents Related parts corrective measures 4011 Polygon motor K steady- state error 4012 Polygon motor C steady- state error 4013 Polygon motor M steady- state error...
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Check procedures/ Code Contents Related parts corrective measures 4014 Polygon motor Y steady- state error 4101 BD initialization error K 4102 BD initialization error C...
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Check procedures/ Code Contents Related parts corrective measures 4103 BD initialization error M 4104 BD initialization error Y 4201 BD steady-state error K...
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Check procedures/ Code Contents Related parts corrective measures 4202 BD steady-state error C 4203 BD steady-state error M 4204 BD steady-state error Y...
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Check procedures/ Code Contents Related parts corrective measures 4300 Polygon motor phase error 4600 LSU cleaning motor error...
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Check procedures/ Code Contents Related parts corrective measures 5101 Main high-voltage error K...
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Check procedures/ Code Contents Related parts corrective measures 5102 Main high-voltage error C...
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Check procedures/ Code Contents Related parts corrective measures 5103 Main high-voltage error M...
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Check procedures/ Code Contents Related parts corrective measures 5104 Main high-voltage error Y...
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Check procedures/ Code Contents Related parts corrective measures 6000 Broken fuser heater wire 6020 Abnormally high fuser Cen- ter thermistor 1 temperature...
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Check procedures/ Code Contents Related parts corrective measures 6030 Broken fuser center therm- istor 1 wire...
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Check procedures/ Code Contents Related parts corrective measures 6040 Fuser heater error...
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Check procedures/ Code Contents Related parts corrective measures 6050 Abnormally low fuser center thermistor 1 temperature...
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Check procedures/ Code Contents Related parts corrective measures 6120 Abnormally high fuser press thermistor 4 tempera- ture 6130 Broken fuser press thermis- tor 4 wire...
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Check procedures/ Code Contents Related parts corrective measures 6150 Abnormally low fuser press thermistor 4 temperature...
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Check procedures/ Code Contents Related parts corrective measures 6200 Broken fuser edge heater wire...
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Check procedures/ Code Contents Related parts corrective measures 6220 Abnormally high fuser edge thermistor 2 temperature...
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Check procedures/ Code Contents Related parts corrective measures 6230 Broken fuser edge thermis- tor 2 wire...
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Check procedures/ Code Contents Related parts corrective measures 6250 Abnormally low fuser edge thermistor 2 temperature...
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Check procedures/ Code Contents Related parts corrective measures 6320 Abnormally high fuser mid- dle thermistor 3 tempera- ture 6330 Broken fuser center therm- istor 3 wire...
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Check procedures/ Code Contents Related parts corrective measures 6600 Fuser belt rotation error...
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Check procedures/ Code Contents Related parts corrective measures 6610 Fuser release sensor error 6710 Fuser IH PWB CPU reset error...
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Check procedures/ Code Contents Related parts corrective measures 6720 Fuser IH belt rotation error...
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Check procedures/ Code Contents Related parts corrective measures 6730 Abnormally high fuser IH PWB temperature 1 (IGBT1) 6740 Abnormally high fuser IH PWB temperature 2 (IGBT2)
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Check procedures/ Code Contents Related parts corrective measures 6750 Fuser IH output over-cur- rent error 6760 Fuser IH input over-current error...
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Check procedures/ Code Contents Related parts corrective measures 6770 Fuser IH low electric power error...
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Check procedures/ Code Contents Related parts corrective measures 6900 Fuser belt cooling fan error 6910 Engine software ready error 6920 Fuser front fan motor error...
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Check procedures/ Code Contents Related parts corrective measures 6930 Fuser rear fan motor error 6940 IH PWB cooling fan motor error...
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Check procedures/ Code Contents Related parts corrective measures 6950 Fuser IH PWB communica- tion error 6960 Current PWB error...
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Check procedures/ Code Contents Related parts corrective measures 6990 Fuser power supply incom- patibility 7001 Toner motor K error...
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Check procedures/ Code Contents Related parts corrective measures 7002 Toner motor C error...
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Check procedures/ Code Contents Related parts corrective measures 7003 Toner motor M error...
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Check procedures/ Code Contents Related parts corrective measures 7004 Toner motor Y error...
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Check procedures/ Code Contents Related parts corrective measures 7101 Toner sensor K error...
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Check procedures/ Code Contents Related parts corrective measures 7102 Toner sensor C error...
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Check procedures/ Code Contents Related parts corrective measures 7103 Toner sensor M error...
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Check procedures/ Code Contents Related parts corrective measures 7104 Toner sensor Y error...
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Check procedures/ Code Contents Related parts corrective measures 7200 Broken outer temperature sensor 2 wire 7210 Short-circuited outer tem- perature sensor 2...
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Check procedures/ Code Contents Related parts corrective measures 7221 Broken LSU thermistor K wire 7222 Broken LSU thermistor C wire...
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Check procedures/ Code Contents Related parts corrective measures 7223 Broken LSU thermistor M wire 7224 Broken LSU thermistor Y wire...
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Check procedures/ Code Contents Related parts corrective measures 7231 Short-circuited LSU therm- istor K 7232 Short-circuited LSU therm- istor C...
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Check procedures/ Code Contents Related parts corrective measures 7233 Short-circuited LSU therm- istor M 7234 Short-circuited LSU therm- istor Y...
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Check procedures/ Code Contents Related parts corrective measures 7241 Broken developer thermis- tor K wire 7242 Broken developer thermis- tor C wire...
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Check procedures/ Code Contents Related parts corrective measures 7243 Broken developer thermis- tor M wire 7244 Broken developer thermis- tor Y wire...
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Check procedures/ Code Contents Related parts corrective measures 7251 Short-circuited developer thermistor K 7252 Short-circuited developer thermistor C...
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Check procedures/ Code Contents Related parts corrective measures 7253 Short-circuited developer thermistor M 7254 Short-circuited developer thermistor Y wire...
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Check procedures/ Code Contents Related parts corrective measures 7401 Developer unit K type mis- match error 7402 Developer unit C type mis- match error 7403 Developer unit M type mis- match error 7404 Developer unit Y type mis- match error...
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Check procedures/ Code Contents Related parts corrective measures 7601 ID sensor 1 error 7602 ID sensor 2 error...
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Check procedures/ Code Contents Related parts corrective measures 7800 Broken outer temperature sensor 1 wire 7901 Drum K EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 7902 Drum C EEPROM error 7903 Drum M EEPROM error 7904 Drum Y EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 7911 Developer unit K EEPROM error 7912 Developer unit C EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 7913 Developer unit M EEPROM error 7914 Developer unit Y EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 7941 Laser scanner unit K EEPROM error 7942 Laser scanner unit C EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 7943 Laser scanner unit M EEPROM error 7944 Laser scanner unit Y EEPROM error...
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Check procedures/ Code Contents Related parts corrective measures 8010 Punch motor 1 error...
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Check procedures/ Code Contents Related parts corrective measures 8020 Punch motor 2 error...
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Check procedures/ Code Contents Related parts corrective measures 8030 Punch motor 3 error...
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Check procedures/ Code Contents Related parts corrective measures 8090 DF paddle motor error...
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Check procedures/ Code Contents Related parts corrective measures 8100 DF eject release motor error...
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Check procedures/ Code Contents Related parts corrective measures 8110 DF shift motor 1 error...
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Check procedures/ Code Contents Related parts corrective measures 8120 DF shift motor 2 error...
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Check procedures/ Code Contents Related parts corrective measures 8130 DF shift release motor error...
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Check procedures/ Code Contents Related parts corrective measures 8140 DF tray motor error 1...
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Check procedures/ Code Contents Related parts corrective measures 8150 DF tray motor error 2...
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Check procedures/ Code Contents Related parts corrective measures 8160 DF tray motor error 3...
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Check procedures/ Code Contents Related parts corrective measures 8170 DF side registration motor 1 error 1...
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Check procedures/ Code Contents Related parts corrective measures 8180 DF side registration motor 1 error 2...
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Check procedures/ Code Contents Related parts corrective measures 8190 DF side registration motor 2 error 1...
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Check procedures/ Code Contents Related parts corrective measures 8200 DF side registration motor 2 error 2...
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Check procedures/ Code Contents Related parts corrective measures 8210 DF slide motor error...
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Check procedures/ Code Contents Related parts corrective measures 8230 DF staple motor error 1...
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Check procedures/ Code Contents Related parts corrective measures 8240 DF staple motor error 2...
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Check procedures/ Code Contents Related parts corrective measures 8300 Center-folding unit commu- nication error 8310 CF side registration motor 2 error...
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Check procedures/ Code Contents Related parts corrective measures 8320 CF adjustment motor error...
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Check procedures/ Code Contents Related parts corrective measures 8330 CF blade motor error 8340 CF staple motor error 1...
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Check procedures/ Code Contents Related parts corrective measures 8350 CF side registration motor 1 error...
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Check procedures/ Code Contents Related parts corrective measures 8360 CF main motor error...
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Check procedures/ Code Contents Related parts corrective measures 8410 Punch slide motor error 1...
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Check procedures/ Code Contents Related parts corrective measures 8420 Punch slide motor error 2...
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Check procedures/ Code Contents Related parts corrective measures 8430 Punch unit communication error 8500 Mailbox communication error 8510 MB conveying motor error 1...
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Check procedures/ Code Contents Related parts corrective measures 8520 MB conveying motor error 2...
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Check procedures/ Code Contents Related parts corrective measures 8800 Document finisher main program error 8900 Document finisher backup error 8930 Center-folding unit backup error...
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Check procedures/ Code Contents Related parts corrective measures 9040 DP lift motor going up error...
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Check procedures/ Code Contents Related parts corrective measures 9050 DP lift motor going down error 9060 DP EEPROM error 9070 Communication error between DP and SHD...
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Check procedures/ Code Contents Related parts corrective measures 9080 LED fault detection 9100 Coin vender control PWB error 9110 Coin vender rejector error 9120 Sensor error in coin vender change (Yen 10) 9130 Sensor error in coin vender change (Yen 50)
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Check procedures/ Code Contents Related parts corrective measures 9140 Sensor error in coin vender change (Yen 100) 9150 Sensor error in coin vender change (Yen 500) 9160 Coin vender pay-out error 9170 Coin vender pay-out sensor error 9500 ISC PWB error A ISC PWB error B 9510...
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Check procedures/ Code Contents Related parts corrective measures F000 Communication error between main PWB and operation PWB F010 Main PWB checksum error F020 System memory error F021 F022 F023...
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Check procedures/ Code Contents Related parts corrective measures F040 Communication error between Main PWB and Print engine F041 Communication error between Main PWB and Scanner engine F050 Print engine ROM check- sum error F051 Scanner engine ROM checksum error F278 Power supply in drive sys- tem error...