Evaluating User Status With The Users > Diagnostics Page - Dell PowerConnect W-Airwave User Manual

Evaluating User Status with the Users > Diagnostics Page
The Users > Diagnostics page is accessible from the User Detail page. You can also search for a user and select
the associated MAC address from the search results.
This page provides an overview of a user's general status and connectivity on the network, as illustrated in
145.
Figure 145 Users > Diagnostics Page Illustration
Each section of the Users > Diagnostics page displays information by which to evaluate possible user issues.
Refer to
Table 117 Users > Diagnostics Page Sections
Section
Possible
Issues
202 | Performing Daily Administration in AirWave
Table 117 for explanation and illustration of page components.
Description
This section summarizes the most likely items to create issues for a user on the network.
this section. Items in red are the values considered "out of spec."
Figure 146
Users > Diagnostics > Possible Issues Illustration
Low signal quality—If signal quality falls outside of ideal range, then possible resolution might be moving

the client, adjusting client antennae, installing more or better antennas on the APs, adding APs, increasing
the transmit power of the APs, investigating intermittent RF interference (such as the startup schedule of a
nearby air conditioning unit), or evaluating the client settings.
Figure 146
Dell PowerConnect W-AirWave | Version 7.3
Figure
illustrates