About This Book; Overview - Avaya Communication Manager Administrator's Manual

About this book

Overview

Avaya Communication Manager is the centerpiece of Avaya applications. Running on a variety
of Avaya Media Servers and DEFINITY Servers, and providing control to Avaya Media
Gateways and Avaya communications devices, Communication Manager can be designed to
operate in either a distributed or networked call processing environment.
Communication Manager carries forward all of a customer's current DEFINITY capabilities, plus
offers all the enhancements that enable them to take advantage of new distributed
technologies, increased scalability, and redundancy. Communication Manager evolved from
DEFINITY software and delivers no-compromise enterprise IP solutions.
Communication Manager is an open, scalable, highly reliable and secure telephony application.
The software provides user and system management functionality, intelligent call routing,
application integration and extensibility, and enterprise communications networking.
Purpose of this book
This book describes the procedures and screens used in administering the most recent release
of Communication Manager running on any of the following:
Avaya media servers
●
- DEFINITY servers
- S8100, S8300, S8500, or S8700 Media Servers
Avaya media servers configured as a Local Survivable Processor (LSP).
●
Avaya media gateways
●
- MCC1 or SCC1 Media Gateways
- G250, G350, G600, G650, or G700 Media Gateways
Newer releases of Communication Manager contain all the features of prior releases.
Intended audience
This document is intended for system administrators and managers, for users interested in
information about specific features, and Avaya personnel responsible for planning, designing,
configuring, selling, and supporting the system.
Overview
Issue 1 June 2005 13