Individual Coverage - AT&T MERLIN LEGEND System Reference Manual

Features
See "Forward and Follow Me" in this
chapter for details on types of
lines/trunks on which calls can be
forwarded to outside numbers.

Individual Coverage

Calls received at Intercom or System Access buttons programmed for
Immediate or Delayed Ring—inside calls, calls received on a Direct Inward
Dial trunk (Hybrid/PBX only), or outside or inside calls transferred by another
user.
Calls received on Pool buttons programmed for Immediate or Delayed Ring.
Calls received on personal lines (outside lines assigned to buttons on the
telephone) programmed for immediate or Delayed Ring when the sender is
assigned via system programming as the principal user for the personal line,
or when no principal user is assigned for the personal line.
Note: When a sender with Remote Fowarding capability is assigned as the
principal user of a personal line, calls received on the personal line can be
forwarded to an outside number. Only one extension can be the principal
user for each individual line/trunk. If no principal user is assigned and the
personal line is shared by other senders, calls received on the personal line
are sent to all available primary or secondary Individual Coverage receivers
for all senders sharing the line. If more than one sender also has Group
Coverage Receivers programmed, the calls are sent only to the Group
Coverage receiver for the sender connected to the station jack with the
lowest numbered logical ID.
The following types of calls are not eligible for Coverage:
Calls received on buttons programmed for no ring
Calls received on Personal Line buttons on other than the principal user's
telephone
Calls received on an Intercom or System Access button that are forwarded
from another extension
An eligible call is sent to the Coverage receiver(s) as soon as the sender's
telephone rings. An eligible call received on a button that is programmed for
Immediate Ring on the sender's telephone is sent to the Coverage receiver(s)
immediately. An eligible call received on a button programmed for Delayed Ring
on the sender's telephone is sent to the Coverage receiver(s) after the call rings
two times at another telephone sharing the line.
A sender can use Coverage On/Off to activate and deactivate Coverage so that
calls are sent to receivers only when the sender chooses. With Coverage On/Off
off, calls are not sent to Coverage receivers. The sender can also program the
telephone to have all calls or only outside calls sent to receivers.
Individual Coverage is a one-on-one arrangement where calls received by one
sender are sent to an individual Cover button programmed on a receiver's
telephone. Each individual Cover button programmed on a receiver's telephone
corresponds to only one sender. A maximum of eight Coverage receivers can
program an individual Cover button for each sender.
Coverage 2-83