AT&T MERLIN LEGEND System Reference Manual page 158

Features
Transfer
System Programming
Related Features
A direct-line console system operator uses transfer to direct calls to other
as described in the "Transfer" feature section.
Assign or remove an individual DLC position.
Operator -> Positions -> Direct Line
Enable or disable DLC Operator Automatic Hold feature system wide. The
feature cannot be assigned to individual DLCs. The factory setting is
disabled.
Operator -> DLC Hold
When One-Touch Transfer is programmed, select either automatic or manual
completion for system operators. The factory setting is automatic completion.
Options -> Transfer -> One Touch -> Transfer -> Enter
Change the Operator Hold Timer from the factory setting of 60 seconds to
10-255 seconds system wide. The feature cannot be assigned to individual
DLCs and is applicable to both DLCs and QCCs.
Operator -> Hold Timer
Queued Call Console
er
US S
Direct-Line Console 2-109
,