AT&T MERLIN LEGEND System Reference Manual page 317

Features
Group Pickup
Telephone Differences
QCC System Operators
All Other Multiline
Telephone Users
Single-Line Telephones
QCC System Operators
2-268 Pickup
Group Pickup is used to answer a ringing call for any member of the group by
dialing the Group Pickup code or pressing a programmed general purpose
Group Pickup button. The user does not need to know the extension number or
line number of the ringing call. The system automatically connects the user to an
inside or outside call that is ringing at a telephone assigned to the group.
A maximum of 30 Pickup groups can be assigned, each with a maximum of 15
telephones. A telephone cannot be assigned to more than one Pickup group.
Individual Pickup
To pickup a call, the QCC system operator selects the feature from the Home
screen or presses the Feature button and selects the feature from the display.
The QCC system operator then presses the DSS button or dials the extension for
the telephone. To pickup system operator-parked calls, the QCC system
operator presses the DSS button or dials the extension for the park zone
extension. To answer calls on specific lines, the QCC system operator dials the
line number (801-880) with the call.
To pickup a call, all other multiline telephone users press a programmed
general purpose Pickup button or press the Feature button and dial 9. MLX
telephone users can also press the Feature button and select the feature from
the display. To pickup a call ringing or on hold or parked at another telephone,
the user then dials the extension number for the telephone. To pick up system
operator-parked calls, the user dials the park zone extension. To answer calls
on specific lines, the user dials the line number (801-880) with the call.
If a user has a Pickup button programmed for a specific telephone or outside
line, the user presses that Pickup button to pick up a call.
To pickup a parked call, the single-line user lifts the handset (while listening to
internal dial tone) and dials #9 and the extension number for the telephone or
park zone where the call is parked.
Group Pickup
To pickup a call ringing on any other group member's telephone, the QCC
system operator selects the Group Pickup feature from the Home screen or
presses the Feature button and selects the feature from the display. The system
operator is connected to a call ringing at any group member's telephone.