System Applications - AT&T MERLIN LEGEND System Reference Manual

System Applications

Several integrated and stand-alone applications improve the call-handling and
processing capabilities of the MERLIN LEGEND Communications System:
Call Accounting System (CAS)
Call Accounting Terminal (CAT)
Call Management System (CMS)
Integrated Solution II (IS II)
MERLIN® Attendant
MERLIN MAIL™ Voice Messaging System
System Programming and Maintenance (SPM)
Table 3-1 shows the capacity of each application and the modes of operation in
which it can be used.
In the following pages is a brief discussion of voice messaging systems,
followed by a description of each application, organized by the subheadings
below. Subheadings that are not applicable are omitted-for example, if there
are no mode differences, the "Mode Differences" subheading is omitted. The
subheadings are
Description - how the application works
New Application Features - features of the application that are new for the
MERLIN LEGEND Communications System
Mode Differences - differences or imitations of the application in the Key,
Hybrid/PBX, or Behind Switch modes of operation
Considerations - restrictions, capacities, and any other information that is to
be considered before installing or using the application
Feature Interactions - system and telephone features that affect how the
application works; also included are the features that do not work with the
application
System Programming - an outline of the programming required to set up
the application. (See the appropriate planning guide for planning instructions
and System Programming for system programming instructions. Also see the
guides provided with the application itself.)
Hardware Requirements - additional hardware required to connect the
application to the system and, where appropriate, a diagram illustrating the
connection
System Applications 3-1