AT&T MERLIN LEGEND System Reference Manual page 273

Features
Telephone Differences
Multiline Telephones
2-224 Messaging
Send/Remove Message — System Operators Only
Before using the Send/Remove Message feature to turn a Message LED on or
off, the QCC, MLX DLC, or MERLIN Il System Display Console system operator
presses the Message Status button on the DSS and checks the LED next to the
receiver's DSS button to determine whether a system operator turned the
Message LED on. A DLC system operator without a DSS can check message
status by using Auto Dial buttons programmed with extension numbers. The
red LED next to an Auto Dial button indicates whether a system operator turned
the message LED on:
To leave a message if the LED is off, the system operator presses the
programmed Send/Remove Message button, followed by the DSS or Auto
Dial button for the message receiver. The system operator with a DSS
adjunct or a built-in DSS presses Message Status to return to normal call
handling. MLX DLC system operators can also press the Feature button and
select the feature from the display.
Note: If the system operator sends a message while on a call, only an inside
caller hears the touch-tones; an outside caller does not.
If the LED is on (indicating that a system operator already turned on the
Message LED), the system operator takes no action. If the system operator
uses the Send/Remove Message feature, the Message LED is turned off. The
system operator with a DSS adjunct or built-in DSS presses the Message
Status button to return to normal call-handling.
To cancel a message-waiting indication (turn the Message LED off), the QCC or
DLC system operator with a DSS adjunct or built-in DSS presses the Message
Status button and checks the LED next to the receiver's DSS button. The DLC
system operator without a DSS adjunct checks the LED next to an Auto Dial
button programmed for the user:
If the LED is on, the system operator presses the programmed Send/Remove
Message button followed by the DSS or Auto Dial button for the message
receiver. The system operator with a DSS adjunct or built-in DSS presses the
Message Status to return to normal call handling. MLX DLC system operators
can also press the Feature button and select the feature from the display.
Note: If the system operator cancels a message while on a call, only an
inside caller hears the touch-tones; an outside caller does not.
If the LED is off (indicating that a system operator did not turn on the
Message LED), the system operator takes no action. If the system operator
uses the Send/Remove Message feature, the Message LED is turned on. The
system operator with a DSS adjunct or built-in DSS presses the Message
Status button to return to normal call handling.
A QCC system operator without a DSS cannot check message status. If a
system operator who cannot check status sends a message, a message waiting
indication sent by another system operator can be canceled.