AT&T MERLIN LEGEND System Reference Manual page 422

Features
Telephone Differences
Multiline Telephones
Single-Line Telephones
To make a consultation transfer, the multiline telephone user presses the
Transfer button, or if the system is programmed with One-Touch Transfer with
manual completion, the user just presses an Auto Dial or DSS button. In either
case, the call is automatically put on hold and the system selects either a
System Access or Intercom Voice button, or System Access or Intercom Ring
button. If the user wants to transfer the call to an outside number in a system
that operates in the Key mode, the user selects an outside line and dials the
number. If the transfer can be made, the user completes the transfer process by
either hanging up, or pressing another line button, or pressing the Transfer
button again. If the transfer cannot be made, the user returns to the caller by
pressing the line button associated with the call.
To make a voice-announced transfer, the multiline user presses the Transfer
button. The call is automatically put on hold and the system selects either a
System Access or Intercom Voice button, or System Access or Intercom Ring
button. The user then selects a System Access Voice or Intercom Voice button if
the system selected a Ring button, and then dials the extension. If the transfer
can be made, the user completes the transfer process by either hanging up,
pressing another line button, or pressing the Transfer button again. Voice-
announced transfers cannot be made to outside numbers.
To make a transfer without consultation, the user presses the Transfer button
and dials the extension, and then either hangs up, selects another line button, or
presses the Transfer button again. if the system is programmed with One-Touch
Transfer with manual completion, the user presses the Auto Dial or DSS button
and then either hangs up, presses another line button, or presses the Transfer
button again. If the system is programmed with One-Touch Transfer with
automatic completion, the user presses the Auto Dial or DSS button and the call
is automatically transferred.
To make a consultation transfer, the single-line telephone user presses and
releases the Recall button or switchhook. The call is put on hold. The user then
dials the extension or outside number. After consultation, the user hangs up and
the call is transferred. If the transfer cannot be made, the user presses and
releases the Recall button or switchhook to return to the caller.
To make a transfer without consultation, the single-line telephone user presses
and releases the Recall button or switchhook, dials the extension or outside
number, and hangs up. The call is transferred.
Note: If a single-line telephone with a timed disconnect is used (for example
AT&T models 2500YMGK—PEC3178-NHL and 2500MMGK-PEC3101-ETR),
pressing the switchhook automatically disconnects the call. With this type of
telephone, the Recall button must be used instead of the switchhook to transfer
a call.
A single-line telephone user cannot make a voice-announced transfer and
cannot transfer outside callers to outside numbers.
Transfer 2-373