Individual Coverage - AT&T MERLIN LEGEND Release 3.1 System Planning Manual

Group-Assigned Features

Individual Coverage

This section contains instructions to allow an arrangement in which calls from
one sender are covered by one or more receivers. A receiver can provide
primary Individual Coverage or secondary Individual Coverage.
A sender can have calls covered by up to eight receivers, and a receiver (such
as a secretary) can provide Individual Coverage for more than one sender (up
to eight buttons on one receiver telephone). Any type of telephone can be a
sender; only a multiline telephone with programmable buttons available can be
a receiver. The receiver must have a programmed Cover button for each sender
whose calls are being covered.
NOTE:
See "Coverage" in the Feature Reference for additional information regarding
Coverage.
Calls on lines programmed for No Ring are not covered.
If a principal user is assigned, calls that would be sent to Group Coverage are
sent only to the principal's Group Coverage receivers. If the principal user has
Remote Call Forwarding on, calls are sent to an outside number rather than to
the coverage receivers.
Planning Form Instructions
1. Review the Employee Communication Survey analysis and determine
which users (senders) need Individual Coverage.
NOTE:
Single-line telephones cannot be receivers, and QCCs cannot be
senders or receivers.
2. On the appropriate form for each receiver telephone (Form 4b, 4d, 4f, 5a,
or 5b), locate an available button on the Button Diagram and write
Cover
S to indicate secondary Individual Coverage.
and the sender's extension number. Write
Ind
P to indicate primary or
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Features