AT&T MERLIN LEGEND System Reference Manual page 304

Hide thumbs Also See for MERLIN LEGEND:
Table of Contents

Advertisement

Features
Park
Extension Programming
Description
Telephone Differences
Queued Call Console
Programming Code:
Park at own extension:
Park Zone Auto Dial:
MLX Display Label:
Park at own extension:
Park Zone Auto Dial:
Park allows a user to put a call on a special type of hold so that it can be picked
up from any telephone in the system. A user can park a call and then pick it up
at another telephone, or can use Paging to announce the call so that another
person can pick it up. A parked call is picked up by using the Pickup feature.
A user (excluding a queued call console system operator) can park a call by
activating Park during the call or by pressing the Transfer button, dialing his or
her own extension number, and pressing the Transfer button again or hanging
up to complete the transfer.
The system also automatically reserves eight extensions (881-888) for system
operator park zones. Only system operators can use these park zone extensions
to park calls. Direct-line console (DLC) system operators can park calls by
activating Park during the call, dialing the extension for park zones, and
pressing the Transfer button or hanging up to complete the transfer to the park
zone. A DLC system operator or a queued call console (QCC) system operator
with a Direct Station Selector (DSS) parks a call by pressing the DSS button for
the system operator park zone. This is the only way a QCC system operator can
park calls; a QCC system operator without a DSS cannot park calls.
If the parked call is not picked up within the Call Park Return Interval (30-300
seconds; the factory setting is 180 seconds), the call returns to the telephone
that was used to park the call. For QCC system operators (Hybrid/PBX only),
returning parked calls can also be programmed to return to a different system
operator.
A QCC system operator with a DSS parks a call by pressing the DSS button for
the park zone or by pressing the Start button and then the DSS button. The call
is automatically parked (the system operator does not need to press the
Release button). A QCC system operator without a DSS cannot park calls.
To pickup a parked call, the QCC system operator presses the Feature button,
selects Park from the display, and dials the extension number for the telephone
or park zone where the call is parked.
*86
*22 + park zone
(DLC) system operators only)
Park
Park Zone [PrkZn]
Park 2-255

Advertisement

Table of Contents
loading

Table of Contents