AT&T MERLIN LEGEND System Reference Manual page 333

Features
On-Site and Remote
Programming
See the System Programming book for
details.
System Programming
Reports
2-284 Programming
PC-based SPM programming via a modem can be done either on-site or from a
remote location. In both cases, the built-in modem of the control unit is used.
Accessing the modem for on-site programming is done by dialing the code for
the control unit's modem, which establishes connection to the system
programming jack.
Accessing the built-in modem for remote programming can be done in any of
the following ways:
Calling the system on a remote system-access line, entering a barrier code
(if needed), and then dialing the code for the internal modem.
Calling the system on a regular line and asking the system operator to
transfer the call to the modem.
Calling a remote location from the system, then transferring the call to the
modem.
Remote programming allows AT&T personnel or authorized representatives to
run diagnostic tests and to display information needed to maintain the system. It
is also used by the National Service Assistance Center (NSAC) technicians for
installation and maintenance support.
Remote system programming overrides on-site system programming unless an
on-site backup or restore procedure is taking place. If on-site system
programming is being performed when a remote connection is attempted, the
system sends a message to the programmer that a remote connection has been
established, and the current on-site system programming session is terminated.
The system programming console display and SPM screen present step-by-
step program prompts throughout programming. Three different types of
screens appear on the console display and SPM screen:
Menu Selection screens. Allow selection of menu options. After making a
selection, either a more detailed menu screen or a data entry screen is
shown.
lnformational screens. Show currently programmed information. Changes
cannot be made to these screens.
Data Entry screens. Allow identification information (such as an extension
number or line/trunk number) or values (such as number of seconds or rings)
to be entered.
The menu heirarchy — the sequence of menu screens that appear as different
options are selected from menus during system programming — is shown in
Appendix G.
System programming reports are available when the Print choice is selected
from the System Programming Menu. These reports can be printed on either the
SMDR printer or on a printer connected to the PC used for system
programming. See Appendix F for sample reports.