Call Accounting Terminal - AT&T MERLIN LEGEND System Reference Manual

System Applications

Call Accounting Terminal

New Application Features
3-10 Call Accounting Terminal
The Call Accounting Terminal (CAT) is a stand-alone application that provides
accurate and flexible call accounting at a low cost. Two versions of this product
are offered: CAT—Hospitality for hotels and health care facilities and
CAT—Business for other types of businesses. The CAT has built-in intelligence
and memory for collecting and organizing call information, including the duration
of calls, the area code dialed, and the account charged.
The CAT is customized with the latest local and long-distance rates for a
company's location so the cost of
rate information is stored in a CAT component called an EPROM (erasable and
programmable read-only memory). When telephone rates change or a new area
code or exchange is added, the customer simply removes the EPROM and
installs a new one.
The CAT provides a variety of reports that can be printed on a regular schedule
or automatically when 90 percent of the terminal's memory contains call
information. CAT reports include
detailed and summary call information for all the extensions in the system or
the same information for a single extension. If the business uses account
codes to track outside calls, similar reports can be printed for the account
codes.
management analyses that organize call information by time of day, cost and
duration of calls, the area codes and exchanges called, and the facilities
used to make calls. These reports provide the information a business needs
to make informed decisions and manage telephone costs.
Other features of the CAT are
flexible pricing - The CAT can be set up to calculate the cost of calls by
using toll rates or charging by the minute. Service charges and discounts
can be applied to calls made to local and long-distance numbers and to
directory assistance. Calls to certain area codes, such as 900, can also be
singled out for special treatment.
automatic updates - When new telephone lines or account codes are added
to the communications system, the CAT adds this information automatically
the first time a new line or code is used.
Features for the CAT that are new in the MERLIN LEGEND Communications
System include
LCD display instead of a printed menu
Automatic number identification (ANI) for AT&T Megacom® 800 service
Note: The availability of the caller identification information may be limited
by local-serving (caller's) jurisdiction, availability, or telephone company
equipment.
alls can be calculated accurately. Telephone
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