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Configuring the Triton VoIP Board
Voice over IP for AltiWare OE
VoIP for AltiContact Manager runs on an H.323 platform that allows voice
calls to be made through an IP network. It includes an integrated VoIP
gateway to convert voice calls into IP packets and transmit them through
the IP network. It also has the capability of networking multiple
AltiContact Managers into a virtual PBX network. This enables calls to be
made through the IP network, which allows for significant savings in toll
charges.
Triton VoIP Board
The Triton VoIP board is used to provide voice processing resources for
AltiContact Manager, similar to the way Quantum telephony boards are
used for analog trunks and extension lines. Unlike the Quantum telephony
boards, however, only IP trunks are provided on the Triton VoIP board.
AltiContact Manager VoIP uses DSP engines residing on the Triton VoIP
board to perform the voice processing functions needed for H.323 devices.
Quantum and Triton boards are connected via MVIP connectors.
The Triton VoIP board is available as a 12-port and 30-port board.
Important: Triton 30-port VoIP boards are recommended for use with IP
extensions only or for tie-trunk configurations to other 30-port
VoIP boards. Additionally, to prevent users from directly
accessing the 30-port boards—which use the G.711 codec
only—for calls to AltiWare servers or other IP gateways that
may require the G.723 codec, it is recommended that the trunk
access code is set to "None" for trunks on 30-port IP boards.
(See "Setting General Trunk Attributes" on page 7-3for more
detail on setting access codes.) If you still want users to have
access to this trunk for outgoing calls, you can set it up through
Outcall Routing (see Chapter 10, Out Call Routing
Configuration).
Features
The following features are automatically enabled during AltiContact
Manager installation.
6-8 AltiContact Manager Administration Manual
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Troubleshooting
