Setting Message Notification Options
Setting Mailbox Capacities
You can set various mailbox capacities with the following options:
Parameter
Max Number of
Messages
Mailbox Size
Max Message
Length
Retention Length of
Saved Messages
These options can be applied to multiple extensions using Apply to.
Setting Message Notification Options
The Notification tab of Agent Extension Configuration provides for setting
notification options on new incoming email as well as voice messages.
To work with notification settings, select the extension number from the
Agent/Supervisor/Extension side window list, then click the Notification
tab to open the Notification window.
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Description
Maximum number of messages stored in the
user's mailbox. The range is 1–999, defaulting
to 100.
Mailbox size in MBs of stored messages. The
range is 1–500 MB, with a default of 50.
Maximum length of voice messages in minutes.
The range is 1–30 minutes, with a default of 5
minutes.
Number of days saved messages are archived
by the system. The range is 1–90 days, with a
default of 60.