Additional Call Router Advanced Features - Altigen AltiContact Manager Version 4.6 Administration Manual

Call Router Advanced
Clearing Call Router Advanced History Data
To clear data from the Call Router History window:
1. Go to the directory "Program Files/AltiGen/Call Router" where Call
Router.exe resides, locate the Call Router.csv file.
2. Open Call Router.csv and delete all contents.
3. Save and close Call Router.csv.

Additional Call Router Advanced Features

Building SQL Queries
To build an SQL query that Call Router will send to your database, use the
CallerId Datasource dialog box. The customer information retrieved from
your database will be used in the routing rule.
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