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Software Installation
The AltiContact Manager software is provided on a CD-ROM and contains
the following components or folders:
•
AltiContact Manager. Contains the AltiContact Manager
Administrator as well as the switching service, SMTP/POP3 server,
messaging agent, Exchange Integration, AltiBackup, AltiGatekeeper,
AltiWeb that can be installed on any Windows NT Server with Service
Pack 6a (or higher) or on Window 2000 Server.
•
ACM Admin. Contains the AltiContact Manager Administrator that
can be installed on any Windows NT with Service Pack 6a (or higher)
or Windows 2000 on the LAN to control the system(s).
•
AltiWeb. Contains the AltiWeb installation files.
•
CallRouter. Contains the CallRouter installation program.
•
CDR. Contains the CDR Search Client that allows you to search a Call
Data Reporting database, along with documentation and external
logger service.
•
DINA Manager. Contains the DINA Manager installation program.
•
Documentation. Contains the AltiContact Manager System
Installation and Administration Manual and the AltiView and AltiServ
User Guide in the Adobe Acrobat PDF format.
•
Gatekeeper. Contains the Gate Keeper for IP Phones.
•
Reader. Contains the Adobe® Acrobat® Reader executable.
•
Readme.txt. Contains late breaking information about AltiContact
Manager. Please be sure to take a moment to read this brief file,
which contains very important information you need to be aware
of before you install AltiContact Manager.
•
TAPI Gateway. Contains the TAPI Proxy Server and TAPI Service
Provider that allow you to use AltiGen's AltiLinkPlus to create TAPI
applications for your AltiContact Manager configuration.
AltiContact Manager Administration Manual
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Table of Contents
Troubleshooting
